Afrihost New Network Feedback - Part 2

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Tara why not sign up for a free 1GB test account. You will get login details. Once you have that, sign up to a capped package, check out and your details ie payment details etc and thats it. Im not sure what needs to be sent or opened up.
 
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No interwebz for me this weekend. What to do with my time while waiting for telkom?
 
AfriGuy said:
Our team may have a backlog to run through, we always reply to mails as soon as we can though.
I'm happy to answer any questions you have here though. There's also a bunch of helpful info available on our site.
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Sorry this is not true I send an email last night to critical support no reply
 
Devo1 said:
Yes they acknowledged a problem on the exchange and they are investigating
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Good luck it will be months before Telkom upgrades your dslam to Metro Ethernet. Good luck waiting.
 
No one attending to email support? RFU-445-85988

Emailed to ask about my data not being carried over but no one is replying?
 
cavedog said:
No one attending to email support? RFU-445-85988

Emailed to ask about my data not being carried over but no one is replying?
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Morning cavedog. Sorry to hear about the delay in reply here. I'll ask one of our Team member to reply to your ticket right away! :)
 
Afri oaks, could you please try follow up for me on a Telkom fault? Since last week Monday I heard nothing back from them yet, they are suppose to schedule a time with me for a tech to come out to my place.
10CTZ120616 Escalation ref: 9891
 
bigboy529 said:
Afri oaks, could you please try follow up for me on a Telkom fault? Since last week Monday I heard nothing back from them yet, they are suppose to schedule a time with me for a tech to come out to my place.
10CTZ120616 Escalation ref: 9891
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Sorry about the delay here. :( Having some trouble locating your account with this reference number alone... Mind dropping me a PM with your line number and we can take it from there? :)
 
are there issues with Clientzone? i get this

HTTP 429 Too Many Requests - Please try again in a minute.
 
AfriGuy said:
Lekker.
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AG any news on what you guys are doing with regards to the IPC cuts? i know i know i know, when you know it will be on the MYBB front page. Vox, Web Africa, and Axxess seem to have moved with a few deals, so im really keen to see what you guys have come up with. Free Netflix on with a capped or uncapped account :D
 
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rph72 said:
Any idea when we can expect new pricing for adsl data bundles?
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Icemanbrfc said:
AG any news on what you guys are doing with regards to the IPC cuts? i know i know i know, when you know it will be on the MYBB front page. I just had a peek at the Axxess premium 20mbps uncapped pricing, and its at R595. Pretty good that. Vox, Web Africa, and Axxess seem to have moved with a few deals, so im really keen to see what you guys have come up with. Free Netflix on with a capped or uncapped account :D
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I'm personally not aware of any price cuts from our end just yet, but that doesn't mean we aren't actively working on things behind the scenes :)

I'm pretty sure the second that we do announce something around this it'll be on the MyBB front page.
 
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