Afrihost New Network Feedback - Part 2

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cavedog said:
Not as yet maybe I should try the google dns out and see if they work. Just left DNS on default as they were working well for me.
Click to expand...

I tested on auto-DNS and saw pretty decent results.
Did you test with the stream I posted?
 
AfriGuy said:
Keep me posted.
Click to expand...

Stream https://www.twitch.tv/alskling1

Could you also provide me the DNS settings for CPT, I currently have it set to "Get Automatically from ISP" but would like to have them on hand. Other than Twitch everything seems to be working 100% :)

Twitch just does not work for me at all and it does not seem to be a afrihost problem. I have a 20Mbps VDSL line which syncs @ 22.5Mbps down and 2Mbps up and speedstest max my line but my Afrihost capped account just buffers non stop.

Tried a Webafrica free account and it buffers too.
Click to expand...

The lack of servers anywhere near Africa definitely doesn't help, most of us are routed via London which only has one server currently. :(
 
AfriGuy said:
I tested on auto-DNS and saw pretty decent results.
Did you test with the stream I posted?
Click to expand...

Yes the same stream you link. Buffer buffer buffer :(

My video stream is served from this ip 185.42.204.9
 
Last edited:
Wow okay the route to that IP is a long one.... Durban then JHB then CPT then it goes overseas.....

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Eugene>tracert 185.42.204.9

Tracing route to video6.lhr01.hls.ttvnw.net [185.42.204.9]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 * * * Request timed out.
3 28 ms 26 ms 26 ms dbn-up1.ip.adsl.co.za [169.1.5.161]
4 40 ms 41 ms 42 ms dbn-up2.ip.adsl.co.za [169.1.5.162]
5 75 ms 71 ms 71 ms 169-1-5-208.ip.afrihost.co.za [169.1.5.208]
6 26 ms 27 ms 27 ms 41.162.84.194
7 47 ms 49 ms * 172.18.1.162
8 * * * Request timed out.
9 208 ms 208 ms 208 ms if-ae-2-2.tcore1.JSO-Johannesburg.as6453.net [216.6.55.85]
10 226 ms 221 ms 222 ms if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
11 213 ms 213 ms 213 ms if-ae-5-30.tcore2.PV9-Lisbon.as6453.net [80.231.159.85]
12 215 ms 216 ms 222 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
13 213 ms 212 ms 212 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
14 208 ms 209 ms 207 ms if-ae-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
15 227 ms 224 ms 224 ms if-ae-2-2.tcore1.L78-London.as6453.net [80.231.131.2]
16 211 ms 217 ms 211 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
17 203 ms 202 ms 204 ms 195.219.83.102
18 263 ms 258 ms 261 ms ae-231-3607.edge4.London1.Level3.net [4.69.166.25]
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 *
Click to expand...
 
cavedog said:
Yes the same stream you link. Buffer buffer buffer :(

My video stream is served from this ip 185.42.204.9
Click to expand...

Similar to me, I pulled down from 185.42.204.10 - which seems to be in the EU.
Streaming from there is good though, what's the experience like using another ISP?
 
NewBiks said:
Stream https://www.twitch.tv/alskling1

Could you also provide me the DNS settings for CPT, I currently have it set to "Get Automatically from ISP" but would like to have them on hand. Other than Twitch everything seems to be working 100% :)



The lack of servers anywhere near Africa definitely doesn't help, most of us are routed via London which only has one server currently. :(
Click to expand...

DNS as follows for the South:

169.1.2.1
169.1.2.2

OR

169.1.2.3
169.1.2.4
Does Twitch usually behave for you?
 
Last edited:
And again p2p and google playstore updates are dead. Http, speedtests and YT all running fine.

1468346725515.jpg

EDIT: Switch to vox and it is fine.
 
Last edited:
AfriGuy said:
Similar to me, I pulled down from 185.42.204.10 - which seems to be in the EU.
Streaming from there is good though, what's the experience like using another ISP?
Click to expand...

I'm getting similar results from other ISP's too.

I tried testing wifi and lan cable same result. Different ISP's and getting similar results. Different browsers and DNS same thing. I'm not sure what it can be. Can't be exchange because it's a ISAM so can't be congested and p2p and other stuff max my line. Left with 2 things then twitch server which you tested and seem fine or VDSl router but if it's the router why would p2p and other traffic be fine.

Same pc no different setting or anything just connect to Telkom LTE and it streams fine same stream no buffering.
 
cavedog said:
I'm getting similar results from other ISP's too.

I tried testing wifi and lan cable same result. Different ISP's and getting similar results. Different browsers and DNS same thing. I'm not sure what it can be. Can't be exchange because it's a ISAM so can't be congested and p2p and other stuff max my line. Left with 2 things then twitch server which you tested and seem fine or VDSl router but if it's the router why would p2p and other traffic be fine.

Same pc no different setting or anything just connect to Telkom LTE and it streams fine same stream no buffering.
Click to expand...

Both IS and AH buffer on that stream for me aswell on my 16mb line.
 
Dianysis said:
And again p2p and google playstore updates are dead. Http, speedtests and YT all running fine.

-snip

EDIT: Switch to vox and it is fine.
Click to expand...

Sorry to hear.
Just tested and can't seem to replicate the results you're seeing.

What account do you have?
 
AfriGuy said:
Sorry to hear.
Just tested and can't seem to replicate the results you're seeing.

What account do you have?
Click to expand...
Business uncapped. Been an issue on and off for the past few months. Started up again last night.
 
cavedog said:
I'm getting similar results from other ISP's too.

I tried testing wifi and lan cable same result. Different ISP's and getting similar results. Different browsers and DNS same thing. I'm not sure what it can be. Can't be exchange because it's a ISAM so can't be congested and p2p and other stuff max my line. Left with 2 things then twitch server which you tested and seem fine or VDSl router but if it's the router why would p2p and other traffic be fine.

Same pc no different setting or anything just connect to Telkom LTE and it streams fine same stream no buffering.
Click to expand...

Very weird.
What's your throughput like on Telkom LTE?
 
Hi ping on the 2 hop in Cape Town very high
4/cpt-in1.ip.adsl.co.za (169.1.5.118)/147.750 ms/146.226 ms/145.312 ms

Traceroute/has/started…

traceroute/to/sipgate.de/(217.10.79.9),/64/hops/max,/72/byte/packets
1/fritz.box (192.168.178.1)/0.720 ms/0.451 ms/0.334 ms
2/* * *
3/cpt-up1.ip.adsl.co.za (169.1.5.105)/41.498 ms/39.383 ms/40.150 ms
4/cpt-in1.ip.adsl.co.za (169.1.5.118)/147.750 ms/146.226 ms/145.312 ms
5/cpt-net1.ip.adsl.co.za (169.1.5.128)/33.584 ms/34.696 ms/32.250 ms
6/41.164.52.40 (41.164.52.40)/33.714 ms/34.172 ms/34.124 ms
7/if-ae-7-0.tcore2.klt-cape-town.as6453.net (41.206.165.25)/33.511 ms/33.497 ms/36.189 ms
8/if-ae-2-2.tcore1.klt-cape-town.as6453.net (41.206.164.253)/182.575 ms/182.517 ms/182.495 ms
9/if-ae-5-90.tcore2.pv9-lisbon.as6453.net (80.231.159.109)/182.176 ms/181.515 ms/182.122 ms
10/if-ae-2-2.tcore1.pv9-lisbon.as6453.net (80.231.158.5)/192.529 ms/191.936 ms/191.803 ms
11/if-ae-1-3.tcore1.sv8-highbridge.as6453.net (80.231.158.30)/290.618 ms/283.216 ms/275.526 ms
12/if-ae-2-2.tcore2.sv8-highbridge.as6453.net (80.231.139.1)/231.132 ms/194.831 ms/194.692 ms
13/if-ae-11-2.tcore1.l78-london.as6453.net (80.231.139.42)/187.651 ms/184.843 ms/184.797 ms
14/if-ae-17-2.tcore1.ldn-london.as6453.net (80.231.130.130)/194.548 ms/194.186 ms/198.615 ms
15/195.219.83.186 (195.219.83.186)/193.693 ms/181.260 ms/180.976 ms
16/ae-4.r24.londen12.uk.bb.gin.ntt.net (129.250.5.24)/185.304 ms/185.527 ms/186.302 ms
17/ae-3.r21.frnkge03.de.bb.gin.ntt.net (129.250.3.138)/289.661 ms/309.132 ms/311.212 ms
18/ae-3.r02.frnkge04.de.bb.gin.ntt.net (129.250.4.54)/230.289 ms/211.933 ms/196.034 ms
19/te0-0-2-3.c550.f.de.plusline.net (212.119.15.58)/229.207 ms * *
20/82.98.102.16 (82.98.102.16)/232.134 ms/248.040 ms/261.760 ms
21/82.98.102.89 (82.98.102.89)/308.052 ms/324.984 ms/345.016 ms
22/82.98.98.205 (82.98.98.205)/197.408 ms/197.254 ms/197.322 ms
23/82.98.98.250 (82.98.98.250)/201.025 ms/201.355 ms/300.212 ms
24/212.19.42.26 (212.19.42.26)/195.703 ms/193.247 ms/193.686 ms
25/sipgate.de (217.10.79.9)/200.255 ms/201.007 ms/200.625 ms
 
Dianysis said:
Business uncapped. Been an issue on and off for the past few months. Started up again last night.
Click to expand...

All looks good from our end, ran the tests off a 10Mbps business account.
Have you been able to run any troubleshooting with our team?
 
kohlhtor said:
Hi ping on the 2 hop in Cape Town

Traceroute/has/started…

traceroute/to/sipgate.de/(217.10.79.9),/64/hops/max,/72/byte/packets
1/fritz.box (192.168.178.1)/0.720 ms/0.451 ms/0.334 ms
2/* * *
3/cpt-up1.ip.adsl.co.za (169.1.5.105)/41.498 ms/39.383 ms/40.150 ms
4/cpt-in1.ip.adsl.co.za (169.1.5.118)/147.750 ms/146.226 ms/145.312 ms
5/cpt-net1.ip.adsl.co.za (169.1.5.128)/33.584 ms/34.696 ms/32.250 ms
6/41.164.52.40 (41.164.52.40)/33.714 ms/34.172 ms/34.124 ms
7/if-ae-7-0.tcore2.klt-cape-town.as6453.net (41.206.165.25)/33.511 ms/33.497 ms/36.189 ms
8/if-ae-2-2.tcore1.klt-cape-town.as6453.net (41.206.164.253)/182.575 ms/182.517 ms/182.495 ms
9/if-ae-5-90.tcore2.pv9-lisbon.as6453.net (80.231.159.109)/182.176 ms/181.515 ms/182.122 ms
10/if-ae-2-2.tcore1.pv9-lisbon.as6453.net (80.231.158.5)/192.529 ms/191.936 ms/191.803 ms
11/if-ae-1-3.tcore1.sv8-highbridge.as6453.net (80.231.158.30)/290.618 ms/283.216 ms/275.526 ms
12/if-ae-2-2.tcore2.sv8-highbridge.as6453.net (80.231.139.1)/231.132 ms/194.831 ms/194.692 ms
13/if-ae-11-2.tcore1.l78-london.as6453.net (80.231.139.42)/187.651 ms/184.843 ms/184.797 ms
14/if-ae-17-2.tcore1.ldn-london.as6453.net (80.231.130.130)/194.548 ms/194.186 ms/198.615 ms
15/195.219.83.186 (195.219.83.186)/193.693 ms/181.260 ms/180.976 ms
16/ae-4.r24.londen12.uk.bb.gin.ntt.net (129.250.5.24)/185.304 ms/185.527 ms/186.302 ms
17/ae-3.r21.frnkge03.de.bb.gin.ntt.net (129.250.3.138)/289.661 ms/309.132 ms/311.212 ms
18/ae-3.r02.frnkge04.de.bb.gin.ntt.net (129.250.4.54)/230.289 ms/211.933 ms/196.034 ms
19/te0-0-2-3.c550.f.de.plusline.net (212.119.15.58)/229.207 ms * *
20/82.98.102.16 (82.98.102.16)/232.134 ms/248.040 ms/261.760 ms
21/82.98.102.89 (82.98.102.89)/308.052 ms/324.984 ms/345.016 ms
22/82.98.98.205 (82.98.98.205)/197.408 ms/197.254 ms/197.322 ms
23/82.98.98.250 (82.98.98.250)/201.025 ms/201.355 ms/300.212 ms
24/212.19.42.26 (212.19.42.26)/195.703 ms/193.247 ms/193.686 ms
25/sipgate.de (217.10.79.9)/200.255 ms/201.007 ms/200.625 ms
Click to expand...

I believe you've been running tests with our Critical Care team?
 
AfriGuy said:
All looks good from our end, ran the tests off a 10Mbps business account.
Have you been able to run any troubleshooting with our team?
Click to expand...
I have been in contact with critical care. Things come right and then go down again. Would really like a permanent solution. Tired of always having to send tests etc etc etc. I am sure you can understand my frustration. At the end of a long day's work the last thing I feel like dealing with is bad internet and doing test after test. Please can you also look into it?
 
I give up with critical care send multiple test no reply last was send on 30 June

Sent: Thu, 30 Jun 2016 at 21:33
Subject: Packet loss at Cape Town pop
Ticket: GWV-785-39542
 
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