Afrihost New Network Feedback - Part 2

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Hummercellc said:
While everything looks ok this morning, Facebook videos are buffering again.
Why is the network so inconsistent? KZN problems which no one seems to pick-up on. It's like a yoyo.
Click to expand...

I was just watching an FB video of Jon Stewart on the Late Show, definitely playing great for me on a regular DSL line.

We have a dedicated person for testing in KZ trying to replicate these issues, so we're really trying to understand why your experience differs from the general network.

Remember that for international we have a single breakout point, so international traffic would be affected for all regions if there was an issue. Some FB content is cached, as far as I understand, but I'll see if I can find out more about how that works.
 
Hummercellc said:
Anyone else battling with YouTube? Under 1mbps, speedtest shows full line speed.
Even myBB slow to respond.
Click to expand...

YouTube seems perfect for me now, I didn't test much last night though :(

oa96tda.png
 
Check from hop 9...Is this something I need to follow-up with my service provider or is it Afrihost related?, tested using Afrihost DNS 169.1.1.1 & 169.1.1.2

C:\Users\DANIE>tracert www.getflix.com.au

Tracing route to 693da.x.incapdns.net [149.126.73.241]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 19 ms 18 ms 19 ms jhb-up1.ip.adsl.co.za [169.1.5.5]
4 19 ms 19 ms 20 ms 169-1-5-202.ip.afrihost.co.za [169.1.5.202]
5 51 ms 19 ms 18 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 18 ms 18 ms 18 ms 169-1-5-74.ip.afrihost.co.za [169.1.5.74]
7 19 ms 19 ms 19 ms 41.169.57.216
8 19 ms 19 ms 19 ms if-ae-7-0.tcore2.JSO-Johannesburg.as6453.net [41.206.179.13]
9 178 ms 178 ms 181 ms if-ae-2-2.tcore1.JSO-Johannesburg.as6453.net [216.6.55.85]
10 197 ms 197 ms 223 ms if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
11 186 ms 187 ms 188 ms if-ae-5-40.tcore2.PV9-Lisbon.as6453.net [80.231.159.89]
12 191 ms 190 ms 192 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
13 182 ms 181 ms 182 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
14 201 ms 210 ms 198 ms if-ae-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
15 184 ms 184 ms 184 ms if-ae-2-2.tcore1.L78-London.as6453.net [80.231.131.2]
16 178 ms 179 ms 178 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
17 190 ms 208 ms 224 ms 195.219.83.186
18 178 ms 221 ms 199 ms ae-4.r24.londen12.uk.bb.gin.ntt.net [129.250.5.24]
19 198 ms 197 ms 272 ms ae-6.r21.frnkge03.de.bb.gin.ntt.net [129.250.3.13]
20 248 ms 254 ms 274 ms ae-1.r02.frnkge03.de.bb.gin.ntt.net [129.250.4.163]
21 220 ms 221 ms 221 ms ae-6.r01.wrswpl01.pl.bb.gin.ntt.net [129.250.8.186]
22 214 ms 232 ms 213 ms 82.112.96.14
23 215 ms 213 ms 216 ms 149.126.73.241.ip.incapdns.net [149.126.73.241]

Trace complete.

C:\Users\DANIE>
 
krustyrsa said:
Check from hop 9...Is this something I need to follow-up with my service provider or is it Afrihost related?, tested using Afrihost DNS 169.1.1.1 & 169.1.1.2

C:\Users\DANIE>tracert www.getflix.com.au

Tracing route to 693da.x.incapdns.net [149.126.73.241]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 19 ms 18 ms 19 ms jhb-up1.ip.adsl.co.za [169.1.5.5]
4 19 ms 19 ms 20 ms 169-1-5-202.ip.afrihost.co.za [169.1.5.202]
5 51 ms 19 ms 18 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 18 ms 18 ms 18 ms 169-1-5-74.ip.afrihost.co.za [169.1.5.74]
7 19 ms 19 ms 19 ms 41.169.57.216
8 19 ms 19 ms 19 ms if-ae-7-0.tcore2.JSO-Johannesburg.as6453.net [41.206.179.13]
9 178 ms 178 ms 181 ms if-ae-2-2.tcore1.JSO-Johannesburg.as6453.net [216.6.55.85]
10 197 ms 197 ms 223 ms if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
11 186 ms 187 ms 188 ms if-ae-5-40.tcore2.PV9-Lisbon.as6453.net [80.231.159.89]
12 191 ms 190 ms 192 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
13 182 ms 181 ms 182 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
14 201 ms 210 ms 198 ms if-ae-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
15 184 ms 184 ms 184 ms if-ae-2-2.tcore1.L78-London.as6453.net [80.231.131.2]
16 178 ms 179 ms 178 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
17 190 ms 208 ms 224 ms 195.219.83.186
18 178 ms 221 ms 199 ms ae-4.r24.londen12.uk.bb.gin.ntt.net [129.250.5.24]
19 198 ms 197 ms 272 ms ae-6.r21.frnkge03.de.bb.gin.ntt.net [129.250.3.13]
20 248 ms 254 ms 274 ms ae-1.r02.frnkge03.de.bb.gin.ntt.net [129.250.4.163]
21 220 ms 221 ms 221 ms ae-6.r01.wrswpl01.pl.bb.gin.ntt.net [129.250.8.186]
22 214 ms 232 ms 213 ms 82.112.96.14
23 215 ms 213 ms 216 ms 149.126.73.241.ip.incapdns.net [149.126.73.241]

Trace complete.

C:\Users\DANIE>
Click to expand...

Those hops are based in the EU, despite their deceptive names ;)
 
krustyrsa said:
Check from hop 9...Is this something I need to follow-up with my service provider or is it Afrihost related?, tested using Afrihost DNS 169.1.1.1 & 169.1.1.2

C:\Users\DANIE>tracert www.getflix.com.au

Tracing route to 693da.x.incapdns.net [149.126.73.241]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 19 ms 18 ms 19 ms jhb-up1.ip.adsl.co.za [169.1.5.5]
4 19 ms 19 ms 20 ms 169-1-5-202.ip.afrihost.co.za [169.1.5.202]
5 51 ms 19 ms 18 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 18 ms 18 ms 18 ms 169-1-5-74.ip.afrihost.co.za [169.1.5.74]
7 19 ms 19 ms 19 ms 41.169.57.216
8 19 ms 19 ms 19 ms if-ae-7-0.tcore2.JSO-Johannesburg.as6453.net [41.206.179.13]
9 178 ms 178 ms 181 ms if-ae-2-2.tcore1.JSO-Johannesburg.as6453.net [216.6.55.85]
10 197 ms 197 ms 223 ms if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
11 186 ms 187 ms 188 ms if-ae-5-40.tcore2.PV9-Lisbon.as6453.net [80.231.159.89]
12 191 ms 190 ms 192 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
13 182 ms 181 ms 182 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
14 201 ms 210 ms 198 ms if-ae-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
15 184 ms 184 ms 184 ms if-ae-2-2.tcore1.L78-London.as6453.net [80.231.131.2]
16 178 ms 179 ms 178 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
17 190 ms 208 ms 224 ms 195.219.83.186
18 178 ms 221 ms 199 ms ae-4.r24.londen12.uk.bb.gin.ntt.net [129.250.5.24]
19 198 ms 197 ms 272 ms ae-6.r21.frnkge03.de.bb.gin.ntt.net [129.250.3.13]
20 248 ms 254 ms 274 ms ae-1.r02.frnkge03.de.bb.gin.ntt.net [129.250.4.163]
21 220 ms 221 ms 221 ms ae-6.r01.wrswpl01.pl.bb.gin.ntt.net [129.250.8.186]
22 214 ms 232 ms 213 ms 82.112.96.14
23 215 ms 213 ms 216 ms 149.126.73.241.ip.incapdns.net [149.126.73.241]

Trace complete.

C:\Users\DANIE>
Click to expand...

Ive brought this up before but they say its the geo-locations is wrong, but they are wrong

Proof:

19 ms 19 ms 19 ms if-ae-7-0.tcore2.JSO-Johannesburg.as6453.net [41.206.179.13]

197 ms 197 ms 223 ms if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
Click to expand...


Same subnet but way different pings??
 
Rickster said:
Ive brought this up before but they say its the geo-locations is wrong, but they are wrong

Proof:




Same subnet but way different pings??
Click to expand...

Come to think of it, some VPN magic is at play here dude..yes its Joburg but it resolves to a EU based server, They probably changed the name in the lookup table me thinks:confused:
 
krustyrsa said:
Come to think of it, some VPN magic is at play here dude..yes its Joburg but it resolves to a EU based server, They probably changed the name in the lookup table me thinks:confused:
Click to expand...

Then why if you ping 41.206.178.2 you get 40MS ping...;)
 
YouTube Just took a nosedive under 1mbps again.

https://www.youtube.com/watch?v=JT_xnNh5wbE
Video ID:JT_xnNh5wbE
Dimensions:854 x 480
Resolution:256 x 144@24
Volume:100%
Stream Host:r3---sn-hfxc-wocl
Stream Type:https
CPN:-WXLEykk7NVnXZ_S
Mime Type:video/webm; codecs="vp9"
DASH:yes (242/250)
Connection Speed:704 Kbps
Buffer Health:0.3 s
Dropped Frames:12/254

As you can see YouTube is served by Mweb Cache Servers, and I have problems accessing Mweb Sites every night.
Something wrong with peering between Afrihost and Mweb (Optinet) in Durban

Tracing route to r3.sn-hfxc-wocl.googlevideo.com [197.80.135.14]
over a maximum of 30 hops:

1 * * * Request timed out.
2 28 ms 27 ms 26 ms dbn-up2.ip.adsl.co.za [169.1.5.173]
3 24 ms 23 ms 22 ms dbn-up2.ip.adsl.co.za [169.1.5.174]
4 23 ms 21 ms 22 ms 169-1-5-208.ip.afrihost.co.za [169.1.5.208]
5 28 ms 53 ms 55 ms optinet.ixp.durban [196.10.141.75]
6 52 ms 79 ms 219 ms 197-82-7-1.dbn.mweb.co.za [197.82.7.1]
7 34 ms 35 ms 35 ms te0-0-0-0.vic-p-1.optinet.net [197.84.4.38]
8 39 ms 38 ms 38 ms 101.te0-0-2-2.vic-pe-13.optinet.net [197.80.7.13]
9 55 ms 53 ms 53 ms 197-80-135-14.jhb.mweb.co.za [197.80.135.14]

Trace complete.


Switching to Mweb account and wola! the exact same video, same server!

Video ID: JT_xnNh5wbE
Dimensions: 854 x 480
Resolution: 1280 x 720@24
Volume: 100%
Stream Host: r3---sn-hfxc-wocl
Stream Type: https
CPN: 9LWMCR3kjys5LX4q
Mime Type: video/webm; codecs="vp9"
DASH: yes (136/251)
Connection Speed: 19587 Kbps
Buffer Health: 80.7 s
Dropped Frames: 0/289
 
Last edited:
hi there Afrihost last night when i came home at 9pm my adsl was so slow i could not even open a web page I did not feel lik reporting it then so this morning i Emailed support and soon after receved an email from Vusi Mbokazi he asked me to do certain tests i did them some did not work for whatever reason i did not have data on my 3g dongle so i took photos of the tests and emailed Vusi i then went to work hadv a busy day and thought that my internet would still be down but to my suprize the line is working perfictly thanks to Vusi your afrihost does not have a place on your websit to give complenents when they are due I am sure that the staff would like to know when they have done good i think that something like that should be put on the afrihost site or app thanks for great service.
 
craigcul said:
hi there Afrihost last night when i came home at 9pm my adsl was so slow i could not even open a web page I did not feel lik reporting it then so this morning i Emailed support and soon after receved an email from Vusi Mbokazi he asked me to do certain tests i did them some did not work for whatever reason i did not have data on my 3g dongle so i took photos of the tests and emailed Vusi i then went to work hadv a busy day and thought that my internet would still be down but to my suprize the line is working perfictly thanks to Vusi your afrihost does not have a place on your websit to give complenents when they are due I am sure that the staff would like to know when they have done good i think that something like that should be put on the afrihost site or app thanks for great service.
Click to expand...

Hey man, this is the DSL/Fiber feedback thread, here is the mobile one: http://mybroadband.co.za/vb/showthread.php/555499-Afrihost-Mobile-Feedback-Thread/page402
 
Rickster said:
Then why if you ping 41.206.178.2 you get 40MS ping...;)
Click to expand...

the way I see it, 41.206178.2 is in PTA, but 216.6.55.85 is in USA hence the high ping. 41.206.179.13 would connect to 216.6.55.85 CDN, I'm guessing its a type of VPN ,which then routes to 41.206.178.2 PTA, that's why the ping on hop 10 is so high. Apparently this method of routing is common. But the Geo-location names are definitely incorrect.

But on a different note I came across this : https://www.freeccnaworkbook.com/blog/ccna/ping-vs-traceroute-vs-pathping
For those who want to know why Traceroutes pings are so high or why they timeout on Afrihost's network...think carefully before you blame your ISP :)
 
Last edited:
Hummercellc said:
YouTube Just took a nosedive under 1mbps again.

https://www.youtube.com/watch?v=JT_xnNh5wbE
Video ID:JT_xnNh5wbE
Dimensions:854 x 480
Resolution:256 x 144@24
Volume:100%
Stream Host:r3---sn-hfxc-wocl
Stream Type:https
CPN:-WXLEykk7NVnXZ_S
Mime Type:video/webm; codecs="vp9"
DASH:yes (242/250)
Connection Speed:704 Kbps
Buffer Health:0.3 s
Dropped Frames:12/254

As you can see YouTube is served by Mweb Cache Servers, and I have problems accessing Mweb Sites every night.
Something wrong with peering between Afrihost and Mweb (Optinet) in Durban

Tracing route to r3.sn-hfxc-wocl.googlevideo.com [197.80.135.14]
over a maximum of 30 hops:

1 * * * Request timed out.
2 28 ms 27 ms 26 ms dbn-up2.ip.adsl.co.za [169.1.5.173]
3 24 ms 23 ms 22 ms dbn-up2.ip.adsl.co.za [169.1.5.174]
4 23 ms 21 ms 22 ms 169-1-5-208.ip.afrihost.co.za [169.1.5.208]
5 28 ms 53 ms 55 ms optinet.ixp.durban [196.10.141.75]
6 52 ms 79 ms 219 ms 197-82-7-1.dbn.mweb.co.za [197.82.7.1]
7 34 ms 35 ms 35 ms te0-0-0-0.vic-p-1.optinet.net [197.84.4.38]
8 39 ms 38 ms 38 ms 101.te0-0-2-2.vic-pe-13.optinet.net [197.80.7.13]
9 55 ms 53 ms 53 ms 197-80-135-14.jhb.mweb.co.za [197.80.135.14]

Trace complete.


Switching to Mweb account and wola! the exact same video, same server!

Video ID: JT_xnNh5wbE
Dimensions: 854 x 480
Resolution: 1280 x 720@24
Volume: 100%
Stream Host: r3---sn-hfxc-wocl
Stream Type: https
CPN: 9LWMCR3kjys5LX4q
Mime Type: video/webm; codecs="vp9"
DASH: yes (136/251)
Connection Speed: 19587 Kbps
Buffer Health: 80.7 s
Dropped Frames: 0/289
Click to expand...

Same video video
Capture.PNG

why don't you take a screenshot of both tests instead of typing it out?...

full HD 1080p video
Capture.PNG
 
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