Afrihost New Network Feedback - Part 2

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Three or four times an evening.
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What type of router are you running? I had the same issue when I was playing Dota as well. But everytime I had those lags I had this in my logs in my router.

Aug 22 21:58:09 user alert kernel: Intrusion -> IN=ppp0.1 OUT= MAC= SRC=14.182.225.167 DST=169.1.142.32 LEN=44 TOS=0x00 PREC=0x00 TTL=38 ID=12432 PROTO=TCP SPT=13192 DPT=23 WINDOW=792 RES=0x00 SYN URGP=0 MARK=0x8000000
Aug 22 22:06:55 user alert kernel: Intrusion -> IN=ppp0.1 OUT= MAC= SRC=87.120.50.190 DST=169.1.142.32 LEN=44 TOS=0x00 PREC=0x00 TTL=39 ID=52573 PROTO=TCP SPT=52077 DPT=23 WINDOW=1584 RES=0x00 SYN URGP=0 MARK=0x8000000
Aug 22 22:17:25 user alert kernel: Intrusion -> IN=ppp0.1 OUT= MAC= SRC=217.60.212.171 DST=169.1.142.32 LEN=40 TOS=0x00 PREC=0x00 TTL=30 ID=61824 PROTO=TCP SPT=59779 DPT=23 WINDOW=6147 RES=0x00 SYN URGP=0 MARK=0x8000000

I have a d-link router. Since then I changed my router password which alleviated the problem, although i am still getting the "intrusions" from unknown IP's. Afrihost said their fine... Although it does not sound fine to me having an INTRUSION from an unknown source (traced some of them to US and China, etc)
 
Samildanach said:
What type of router are you running? I had the same issue when I was playing Dota as well. But everytime I had those lags I had this in my logs in my router.

Aug 22 21:58:09 user alert kernel: Intrusion -> IN=ppp0.1 OUT= MAC= SRC=14.182.225.167 DST=169.1.142.32 LEN=44 TOS=0x00 PREC=0x00 TTL=38 ID=12432 PROTO=TCP SPT=13192 DPT=23 WINDOW=792 RES=0x00 SYN URGP=0 MARK=0x8000000
Aug 22 22:06:55 user alert kernel: Intrusion -> IN=ppp0.1 OUT= MAC= SRC=87.120.50.190 DST=169.1.142.32 LEN=44 TOS=0x00 PREC=0x00 TTL=39 ID=52573 PROTO=TCP SPT=52077 DPT=23 WINDOW=1584 RES=0x00 SYN URGP=0 MARK=0x8000000
Aug 22 22:17:25 user alert kernel: Intrusion -> IN=ppp0.1 OUT= MAC= SRC=217.60.212.171 DST=169.1.142.32 LEN=40 TOS=0x00 PREC=0x00 TTL=30 ID=61824 PROTO=TCP SPT=59779 DPT=23 WINDOW=6147 RES=0x00 SYN URGP=0 MARK=0x8000000

I have a d-link router. Since then I changed my router password which alleviated the problem, although i am still getting the "intrusions" from unknown IP's. Afrihost said their fine... Although it does not sound fine to me having an INTRUSION from an unknown source (traced some of them to US and China, etc)
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That doesn't sound good. I have a Netgear, Will check the logs and see what is says.

AfriFella said:
Are you the only person on your home network during this time?
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Yes, the missus. She does facebook (farmville and some casino games). I always know when she loads a game though because the pings spikes, but not by that much usually.

wingnut771 said:
Maybe something on your network uploading? Try disable wifi.
Click to expand...

Will give it a go and see. The missus might complain about not being able to Facetube.
 
Samildanach said:
What type of router are you running? I had the same issue when I was playing Dota as well. But everytime I had those lags I had this in my logs in my router.

Aug 22 21:58:09 user alert kernel: Intrusion -> IN=ppp0.1 OUT= MAC= SRC=14.182.225.167 DST=169.1.142.32 LEN=44 TOS=0x00 PREC=0x00 TTL=38 ID=12432 PROTO=TCP SPT=13192 DPT=23 WINDOW=792 RES=0x00 SYN URGP=0 MARK=0x8000000
Aug 22 22:06:55 user alert kernel: Intrusion -> IN=ppp0.1 OUT= MAC= SRC=87.120.50.190 DST=169.1.142.32 LEN=44 TOS=0x00 PREC=0x00 TTL=39 ID=52573 PROTO=TCP SPT=52077 DPT=23 WINDOW=1584 RES=0x00 SYN URGP=0 MARK=0x8000000
Aug 22 22:17:25 user alert kernel: Intrusion -> IN=ppp0.1 OUT= MAC= SRC=217.60.212.171 DST=169.1.142.32 LEN=40 TOS=0x00 PREC=0x00 TTL=30 ID=61824 PROTO=TCP SPT=59779 DPT=23 WINDOW=6147 RES=0x00 SYN URGP=0 MARK=0x8000000

I have a d-link router. Since then I changed my router password which alleviated the problem, although i am still getting the "intrusions" from unknown IP's. Afrihost said their fine... Although it does not sound fine to me having an INTRUSION from an unknown source (traced some of them to US and China, etc)
Click to expand...

As long as you don't have any open ports that are being targeted the port scans shouldn't affect you. What you are experiencing isn't really an intrusion, it's more an attempt to intrude. As long as your modem details have been changed from the default, you should be fine.
 
Slaught3r said:
That doesn't sound good. I have a Netgear, Will check the logs and see what is says.



Yes, the missus. She does facebook (farmville and some casino games). I always know when she loads a game though because the pings spikes, but not by that much usually.



Will give it a go and see. The missus might complain about not being able to Facetube.
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It's only a temporary troubleshooting step. :) Hopefully it shouldn't take that long.
 
Hummercellc said:
"What problems?" rinse and repeat :whistle:
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To be fair they have accepted a problem does exist and have updated the website accordingly. Although i can understand the sentiment as Afrihost have developed a reputation for denying that problems do exist but i think they deserve some credit in this case. Perhaps a leopard can change its spots?

Edit: Although i now see they have updated the website, Afrihost are you guys aware that this high latency problem is mainly in the evening. Are you certain its been resolved?
 
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Hummercellc said:
Trying to download the Skype offline installer - http://www.skype.com/go/getskype-full

Afrihost Business Uncapped 10mbps - 99KB/s
Mweb Premium Uncapped 10mbps - 1105KB/s

Both on the same line, same router and the same PC.

I honestly give up. :sick:
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They have acknowledged that there are issues with users in the KZN region. They are working to resolve it.
 
Vorastra said:
Any news regarding the high ping at night for the last few days in Durban?
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Unhappy438 said:
To be fair they have accepted a problem does exist and have updated the website accordingly. Although i can understand the sentiment as Afrihost have developed a reputation for denying that problems do exist but i think they deserve some credit in this case. Perhaps a leopard can change its spots?

Edit: Although i now see they have updated the website, Afrihost are you guys aware that this high latency problem is mainly in the evening. Are you certain its been resolved?
Click to expand...

Last night specifically, there was an issue with one of the links on the IPC dropping out, this has been resolved as far as I know, I'm not sure if this would have been the cause of the previously mentioned latency that was experienced.
 
Not sure where to start, I applied to be upgraded to VDSL and following this my problems started. First off Telkom was contacted and they fiddled and they let Afrihost know that the line is not upgrade-able. Then I started experiencing problems with bandwidth, I could no longer view movies live from ShowMax and YouTube movies frame rate and just freeze. Following contacting Afrihost in regards this a Telkom tech came and inspected my line, he plugged his blue Telkom issue phone into my telephone jack and said the line is not to noisy and left. Afrihost contacted me and confirmed Telkom inspected my line and all was in order. Following this my email accounts stopped linking to the Afrihost imap server and for two weeks with calls to and fro miraculously came right. I take it that it must of been a miracle due Afrihost not acknowledging there was a problem. Since then my line has been reset, tweaked and router shut down for 10 minutes and restarted on numerous times. I still can't watch any videos on ShowMax or Youtube, videos on Facebook start showing and then the dreaded buffer circle comes up. Who should I contact next obviously Afrihost don't believe I have a problem. I have also tried moving my ADSL line back to Telkom with no success hoping that I can deal directly with Telkom to get my line sorted out.
 
dingaanone said:
Not sure where to start, I applied to be upgraded to VDSL and following this my problems started. First off Telkom was contacted and they fiddled and they let Afrihost know that the line is not upgrade-able.

Then I started experiencing problems with bandwidth, I could no longer view movies live from ShowMax and YouTube movies frame rate and just freeze. Following contacting Afrihost in regards this a Telkom tech came and inspected my line, he plugged his blue Telkom issue phone into my telephone jack and said the line is not to noisy and left.

Afrihost contacted me and confirmed Telkom inspected my line and all was in order. Following this my email accounts stopped linking to the Afrihost imap server and for two weeks with calls to and fro miraculously came right.

I take it that it must of been a miracle due Afrihost not acknowledging there was a problem. Since then my line has been reset, tweaked and router shut down for 10 minutes and restarted on numerous times.

I still can't watch any videos on ShowMax or Youtube, videos on Facebook start showing and then the dreaded buffer circle comes up. Who should I contact next obviously Afrihost don't believe I have a problem.

I have also tried moving my ADSL line back to Telkom with no success hoping that I can deal directly with Telkom to get my line sorted out.
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Sorry to hear about the hassles here.
Sounds like the line isn't stable at higher sync rates, were you definitely on a VDSL sync and not an ADSL2+ 20Mbps sync?

Do you have any test results you can post here so we can better diagnose the issue?
 
This is just a standard ADSL 10MBS the speed test results stay the same prior and after the buffering started, maybe I am being shapped in some form or other

http://www.speedtest.net/my-result/5573524507
http://netgauge.ookla.com/share/520073986.png

xDSL Port Details Upstream Downstream
Line Rate: 1.024 Mbps 8.160 Mbps
Actual Net Data Rate: 0.992 Mbps 8.128 Mbps
Trellis Coding: ON ON
SNR Margin: 6.0 dB 8.8 dB
Actual Delay: 0 ms 0 ms
Transmit Power: 12.5 dBm 19.9 dBm
Receive Power: 4.7 dBm 4.7 dBm
Attainable Net Data Rate: 1.100 Mbps 9.196 Mbps
 
dingaanone said:
This is just a standard ADSL 10MBS the speed test results stay the same prior and after the buffering started, maybe I am being shapped in some form or other

http://www.speedtest.net/my-result/5573524507
http://netgauge.ookla.com/share/520073986.png

xDSL Port Details Upstream Downstream
Line Rate: 1.024 Mbps 8.160 Mbps
Actual Net Data Rate: 0.992 Mbps 8.128 Mbps
Trellis Coding: ON ON
SNR Margin: 6.0 dB 8.8 dB
Actual Delay: 0 ms 0 ms
Transmit Power: 12.5 dBm 19.9 dBm
Receive Power: 4.7 dBm 4.7 dBm
Attainable Net Data Rate: 1.100 Mbps 9.196 Mbps
Click to expand...

Stats are very borderline here, even at an 8Mbps sync to see the SNR sig at 6dB isn't going to create a great experience.
 
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