Afrihost New Network Feedback - Part 2

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Vorastra said:
Is there currently something affecting P2P? Has shaping finally kicked in after all these months? Clientzone says there is no shaping at the moment.

Also another question. Does P2P get shaped before HTTP downloads or do they get shaped at the same time? I ask because I test shaping in general by trying an HTTP download from Nvidia or something.
Click to expand...

Not aware of anything that should be affecting P2P.
What account do you have?
 
C:\WINDOWS\system32>tracert 197.80.200.161

Tracing route to 197-80-200-161.jhb.mweb.co.za [197.80.200.161]
over a maximum of 30 hops:

1 2 ms 2 ms 2 ms 192.168.1.1
2 * * * Request timed out.
3 28 ms 27 ms 26 ms dbn-up2.ip.adsl.co.za [169.1.5.174]
4 27 ms 26 ms 27 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
5 * 90 ms 90 ms optinet.ixp.durban [196.10.141.75]
6 105 ms 106 ms 106 ms 197-82-7-1.dbn.mweb.co.za [197.82.7.1]
7 103 ms 105 ms 102 ms te0-0-0-0.vic-p-1.optinet.net [197.84.4.38]
8 * 101 ms 101 ms 101.bu-ether5.vic-pe-1.optinet.net [197.80.7.9]
9 101 ms 101 ms 101 ms bu-ether3.mca-pe-1.optinet.net [197.80.4.37]
10 100 ms * 100 ms 197-80-96-30.jhb.mweb.co.za [197.80.96.30]
11 100 ms 101 ms 100 ms 197-80-200-161.jhb.mweb.co.za [197.80.200.161]

Trace complete.

Even if there aren't any trends in the region, does hop 6 look normal to you? considering my first few hops we're fine doesn't it seem likely there's probably some kind of issue in the region?

I will PM my details now.
 
Vorastra said:
Is there currently something affecting P2P? Has shaping finally kicked in after all these months? Clientzone says there is no shaping at the moment.

Also another question. Does P2P get shaped before HTTP downloads or do they get shaped at the same time? I ask because I test shaping in general by trying an HTTP download from Nvidia or something.
Click to expand...

Durban is broken already...
 
Lishen23 said:
C:\WINDOWS\system32>tracert 197.80.200.161

-snip

Trace complete.

Even if there aren't any trends in the region, does hop 6 look normal to you? considering my first few hops we're fine doesn't it seem likely there's probably some kind of issue in the region?

I will PM my details now.
Click to expand...

Thanks for confirming, I'll reply with feedback there once I've created the escalation. I'll also include the test data you've done here.
 
Pinging youtube.com [172.217.23.14] with 32 bytes of data:
Reply from 172.217.23.14: bytes=32 time=198ms TTL=41
Reply from 172.217.23.14: bytes=32 time=194ms TTL=41
Reply from 172.217.23.14: bytes=32 time=198ms TTL=41
Reply from 172.217.23.14: bytes=32 time=196ms TTL=41

Ping statistics for 172.217.23.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 194ms, Maximum = 198ms, Average = 196ms

Tracing route to youtube.com [172.217.23.14]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms myrouter.Home [192.168.1.1]
2 * * * Request timed out.
3 27 ms 21 ms 20 ms dbn-up2.ip.adsl.co.za [169.1.5.174]
4 20 ms 19 ms 20 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
5 19 ms 25 ms 24 ms 41.162.84.192
6 27 ms 27 ms 28 ms 172.18.1.162
7 204 ms 188 ms 185 ms 72.14.194.206
8 194 ms 194 ms 194 ms 72.14.234.161
9 201 ms 202 ms 203 ms 216.239.54.158
10 190 ms 188 ms 190 ms 216.239.54.215
11 197 ms 196 ms 196 ms 108.170.233.197
12 195 ms 195 ms 196 ms lhr35s01-in-f14.1e100.net [172.217.23.14]

Trace complete.

Is this fine? :/

Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=247ms TTL=50
Reply from 8.8.8.8: bytes=32 time=226ms TTL=50
Reply from 8.8.8.8: bytes=32 time=204ms TTL=50
Reply from 8.8.8.8: bytes=32 time=256ms TTL=50

Ping statistics for 8.8.8.8:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 204ms, Maximum = 256ms, Average = 233ms
 
moedawood said:
Pinging youtube.com [172.217.23.14] with 32 bytes of data:
Reply from 172.217.23.14: bytes=32 time=198ms TTL=41
Reply from 172.217.23.14: bytes=32 time=194ms TTL=41
Reply from 172.217.23.14: bytes=32 time=198ms TTL=41
Reply from 172.217.23.14: bytes=32 time=196ms TTL=41

Ping statistics for 172.217.23.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 194ms, Maximum = 198ms, Average = 196ms

Tracing route to youtube.com [172.217.23.14]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms myrouter.Home [192.168.1.1]
2 * * * Request timed out.
3 27 ms 21 ms 20 ms dbn-up2.ip.adsl.co.za [169.1.5.174]
4 20 ms 19 ms 20 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
5 19 ms 25 ms 24 ms 41.162.84.192
6 27 ms 27 ms 28 ms 172.18.1.162
7 204 ms 188 ms 185 ms 72.14.194.206
8 194 ms 194 ms 194 ms 72.14.234.161
9 201 ms 202 ms 203 ms 216.239.54.158
10 190 ms 188 ms 190 ms 216.239.54.215
11 197 ms 196 ms 196 ms 108.170.233.197
12 195 ms 195 ms 196 ms lhr35s01-in-f14.1e100.net [172.217.23.14]

Trace complete.

Is this fine? :/

Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=247ms TTL=50
Reply from 8.8.8.8: bytes=32 time=226ms TTL=50
Reply from 8.8.8.8: bytes=32 time=204ms TTL=50
Reply from 8.8.8.8: bytes=32 time=256ms TTL=50

Ping statistics for 8.8.8.8:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 204ms, Maximum = 256ms, Average = 233ms
Click to expand...
Yes .. Can you trace to mybroadband.co.za
 
AfriGuy said:
Could be shaping, but that should reflect on ClientZone.
Are HTTP downloads also slow?
Click to expand...

No, HTTP is full speed which is why I asked earlier whether P2P shaping and HTTP shaping are done at the same time by your algorithms. I usually test if P2P is being shaped by running an HTTP download to see if shaping in general is being done.
 
Vorastra said:
No, HTTP is full speed which is why I asked earlier whether P2P shaping and HTTP shaping are done at the same time by your algorithms. I usually test if P2P is being shaped by running an HTTP download to see if shaping in general is being done.
Click to expand...

They usually are shaped at similar levels, but if we only need to shape P2P then that'll be the first protocol to go.
 
Vorastra said:
No, HTTP is full speed which is why I asked earlier whether P2P shaping and HTTP shaping are done at the same time by your algorithms. I usually test if P2P is being shaped by running an HTTP download to see if shaping in general is being done.
Click to expand...

If you want to test P2P, google ubuntu torrent and test with that. Always linespeed.
 
AfriGuy said:
Seen a few elsewhere.
Either way, it's something we need to troubleshoot on a case by case basis.
Click to expand...

Okay so i have another technician at my place, who seems rather clued up compared to the ones that came before. Says could be my modem that is failing, because he is picking up a metallic noise (whatever that means) Also says that maybe my surround sound and Xbox power supplies are causing issues or interference
 
Icemanbrfc said:
Okay so i have another technician at my place, who seems rather clued up compared to the ones that came before. Says could be my modem that is failing, because he is picking up a metallic noise (whatever that means) Also says that maybe my surround sound and Xbox power supplies are causing issues or interference
Click to expand...

Very possible, only way to confirm a failing modem is to test with another though.
 
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