Afrihost New Network Feedback - Part 2

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Anyone having issues with sending email ? pop is via Mweb and smtp set as smtp.afrihost.co.za

The connection to the server has failed.

Server: 'smtp.afrihost.co.za'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10060

/update - happens when you leave tunneling on :D
 
Last edited:
Luke7777 said:
Anyone having issues with sending email ? pop is via Mweb and smtp set as smtp.afrihost.co.za

The connection to the server has failed.

Server: 'smtp.afrihost.co.za'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10060

/update - happens when you leave tunneling on :D
Click to expand...

GMAIL is working fine :whistle:
 
this issue is back again your KLT Cape Town point is once again at fault local is fine just out to international servers.

Tracing route to www.bbc.net.uk [212.58.244.68]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 63 ms 65 ms 67 ms dbn-up1.ip.adsl.co.za [169.1.5.161]
4 66 ms 66 ms 66 ms dbn-up2.ip.adsl.co.za [169.1.5.162]
5 150 ms 154 ms 167 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
6 * 67 ms 70 ms 41.162.84.192
7 77 ms 75 ms 79 ms 172.18.1.162
8 139 ms 142 ms 145 ms if-ae-7-0.tcore2.JSO-Johannesburg.as6453.net [41.206.179.13]
9 339 ms 322 ms 345 ms if-ae-2-2.tcore1.JSO-Johannesburg.as6453.net [216.6.55.85]
10 333 ms 339 ms 334 ms if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
11 240 ms 234 ms 230 ms if-ae-5-40.tcore2.PV9-Lisbon.as6453.net [80.231.159.89]
12 246 ms 247 ms 240 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
13 244 ms 238 ms 244 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
14 242 ms 313 ms 244 ms if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
15 333 ms 342 ms 331 ms if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
16 249 ms 249 ms 251 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
17 244 ms 242 ms 245 ms 195.219.83.102
18 * * * Request timed out.
19 341 ms 335 ms 330 ms unknown.Level3.net [212.187.139.230]
20 * * * Request timed out.
21 * 315 ms 331 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
22 243 ms 241 ms 246 ms 132.185.255.148
23 237 ms 230 ms 225 ms bbc-vip113.telhc.bbc.co.uk [212.58.244.68]

Trace complete.
 
Extremely high ping once again! The problem obviously hasn't been resolved or Telkom is slowly throttling us to force us to make the switch to fibre, this is absolute BS. Such poor infrastructure teamed with such poor support.
My local ping in DBN is over 100ms my international ping is somewhere between 300-400ms. The service is so poor i cant believe we even pay for this level of quality for our internet
Please resolve this issue ASAP guys!!!!!
 
As has already been reported, Durban is completely broken on the KLT Cape Town hop.
 
Yeah @ Poolshark Over Afrihost now moving my domain and account away from them now fibre has just been installed here so will use that with a different isp Thanks Afrihost but over it now.
 
Unhappy438 said:
Everything running great on my Telkom account.
Click to expand...

Oi.

Mod_note: These threads are clearly designed/intended for customers to provide feedback to their respective ISPs - not for disgruntled former customers to vent, not for other ISPs to promote their services, etc - and, one hopes, for the relevant ISP to respond.
Click to expand...
 
Yup gotta give AH props. They seem to have fixed it. Youtube has been top notch all night and my tracert says its using the local server.
 
My latency also isn't great atm, same as pretty much all peak times on Afrihost. That said, everything is working fine. Since switching to Chrome and the Magic Actions for Youtube extension, Youtube has been streaming perfectly.
 
BlaKingPrime said:
this issue is back again your KLT Cape Town point is once again at fault local is fine just out to international servers.

Tracing route to www.bbc.net.uk [212.58.244.68]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 63 ms 65 ms 67 ms dbn-up1.ip.adsl.co.za [169.1.5.161]
4 66 ms 66 ms 66 ms dbn-up2.ip.adsl.co.za [169.1.5.162]
5 150 ms 154 ms 167 ms dbn-in1.ip.adsl.co.za [169.1.5.204]
6 * 67 ms 70 ms 41.162.84.192
7 77 ms 75 ms 79 ms 172.18.1.162
8 139 ms 142 ms 145 ms if-ae-7-0.tcore2.JSO-Johannesburg.as6453.net [41.206.179.13]
9 339 ms 322 ms 345 ms if-ae-2-2.tcore1.JSO-Johannesburg.as6453.net [216.6.55.85]
10 333 ms 339 ms 334 ms if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
11 240 ms 234 ms 230 ms if-ae-5-40.tcore2.PV9-Lisbon.as6453.net [80.231.159.89]
12 246 ms 247 ms 240 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
13 244 ms 238 ms 244 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
14 242 ms 313 ms 244 ms if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
15 333 ms 342 ms 331 ms if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
16 249 ms 249 ms 251 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
17 244 ms 242 ms 245 ms 195.219.83.102
18 * * * Request timed out.
19 341 ms 335 ms 330 ms unknown.Level3.net [212.187.139.230]
20 * * * Request timed out.
21 * 315 ms 331 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
22 243 ms 241 ms 246 ms 132.185.255.148
23 237 ms 230 ms 225 ms bbc-vip113.telhc.bbc.co.uk [212.58.244.68]

Trace complete.
Click to expand...

Results don't look that great at all :(
Latency looks to be introduced quite early on which may be increasing your latency to that hop - are you seeing the same results this morning?
 
poolshark said:
Extremely high ping once again! The problem obviously hasn't been resolved or Telkom is slowly throttling us to force us to make the switch to fibre, this is absolute BS. Such poor infrastructure teamed with such poor support.
My local ping in DBN is over 100ms my international ping is somewhere between 300-400ms. The service is so poor i cant believe we even pay for this level of quality for our internet
Please resolve this issue ASAP guys!!!!!
Click to expand...

Your high local latency may indicate issues somewhere else :(
Is there a traceroute you can post here so we can see where the latency's increasing?
 
Bryn said:
My latency also isn't great atm, same as pretty much all peak times on Afrihost. That said, everything is working fine. Since switching to Chrome and the Magic Actions for Youtube extension, Youtube has been streaming perfectly.
Click to expand...

Where abouts is your latency increasing?
Does that Chrome extension enable you to select which cache your content is served from?
 
Luke7777 said:
Anyone having issues with sending email ? pop is via Mweb and smtp set as smtp.afrihost.co.za

The connection to the server has failed.

Server: 'smtp.afrihost.co.za'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10060

/update - happens when you leave tunneling on :D
Click to expand...

All sorted?
 
Morning everyone!

We have some sad news this morning, this will be AfriGuy's last day on the forums. He'll be retiring from active duty to focus on gazing at the mountain and drinking craft beer :)

I just want to say, on behalf of the whole team, that he's been an amazing friend, colleague, teacher, student, and all round amazing dude! The best thing about family is that, no matter where he goes, he'll carry the Afrihost spirit with him.

I'm sure everyone will agree that he's made a huge contribution here on the forums, and he'll be missed.

We're super excited for him about the path that lies ahead and we'd like to say a heartfelt "Thank you" for his time with us.

AfriGuy, you are a legend, bro!

44807801.jpg
 
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