Afrihost New Network Feedback - Part 2

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Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>ping www.ign.com

Pinging a1005.g.akamai.net [90.84.136.167] with 32 bytes of data:
Reply from 90.84.136.167: bytes=32 time=302ms TTL=47
Reply from 90.84.136.167: bytes=32 time=275ms TTL=47
Reply from 90.84.136.167: bytes=32 time=279ms TTL=47
Reply from 90.84.136.167: bytes=32 time=238ms TTL=47

Ping statistics for 90.84.136.167:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 238ms, Maximum = 302ms, Average = 273ms

C:\WINDOWS\system32>tracert www.ign.com

Tracing route to a1005.g.akamai.net [90.84.136.190]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 170 ms 154 ms 162 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 * 171 ms 167 ms cpt-up2.ip.adsl.co.za [169.1.5.106]
5 192 ms 219 ms 236 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 196 ms 176 ms 167 ms 41.164.52.40
7 191 ms * 144 ms ix-ae-7-0.tcore1.KLT-Cape-Town.as6453.net [41.206.164.53]
8 286 ms 318 ms 342 ms if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.129]
9 308 ms 309 ms 307 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
10 * 246 ms 332 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
11 306 ms 312 ms 340 ms if-ae-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
12 361 ms * 360 ms if-ae-15-2.tcore2.LDN-London.as6453.net [80.231.131.118]
13 357 ms 280 ms 320 ms 195.219.83.86
14 305 ms 338 ms 334 ms hundredgige0-15-0-1.pastr2.Paris.opentransit.net [193.251.241.158]
15 * * 236 ms hundredgige1-10-0-0.auvtr4.Aubervilliers.opentransit.net [193.251.129.85]
16 306 ms 226 ms 252 ms akamai-2.GW.opentransit.net [193.251.154.108]
17 236 ms 298 ms 210 ms 90.84.136.190

Trace complete.

C:\WINDOWS\system32>

I'm moving soon so hopefully the new exchange isn't going to be problematic. Is there any way to check if an exchange is problematic?
 
Gekco said:
Incredibly slow throughput in Parow Industria, Western Cape
Uncapped 4MB/s business adsl account
Auto DNS
Click to expand...

What type of account do you have? What is your DSL line speed? And what sort of speeds are you getting?
 
dj2381 said:
Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>ping www.ign.com

Pinging a1005.g.akamai.net [90.84.136.167] with 32 bytes of data:
Reply from 90.84.136.167: bytes=32 time=302ms TTL=47
Reply from 90.84.136.167: bytes=32 time=275ms TTL=47
Reply from 90.84.136.167: bytes=32 time=279ms TTL=47
Reply from 90.84.136.167: bytes=32 time=238ms TTL=47

Ping statistics for 90.84.136.167:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 238ms, Maximum = 302ms, Average = 273ms

C:\WINDOWS\system32>tracert www.ign.com

Tracing route to a1005.g.akamai.net [90.84.136.190]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 170 ms 154 ms 162 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 * 171 ms 167 ms cpt-up2.ip.adsl.co.za [169.1.5.106]
5 192 ms 219 ms 236 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 196 ms 176 ms 167 ms 41.164.52.40
7 191 ms * 144 ms ix-ae-7-0.tcore1.KLT-Cape-Town.as6453.net [41.206.164.53]
8 286 ms 318 ms 342 ms if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.129]
9 308 ms 309 ms 307 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
10 * 246 ms 332 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
11 306 ms 312 ms 340 ms if-ae-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
12 361 ms * 360 ms if-ae-15-2.tcore2.LDN-London.as6453.net [80.231.131.118]
13 357 ms 280 ms 320 ms 195.219.83.86
14 305 ms 338 ms 334 ms hundredgige0-15-0-1.pastr2.Paris.opentransit.net [193.251.241.158]
15 * * 236 ms hundredgige1-10-0-0.auvtr4.Aubervilliers.opentransit.net [193.251.129.85]
16 306 ms 226 ms 252 ms akamai-2.GW.opentransit.net [193.251.154.108]
17 236 ms 298 ms 210 ms 90.84.136.190

Trace complete.

C:\WINDOWS\system32>

I'm moving soon so hopefully the new exchange isn't going to be problematic. Is there any way to check if an exchange is problematic?
Click to expand...

Routed internationally?? That is what is strange here. Why not local for IGN?
 
dj2381 said:
Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>ping www.ign.com

Pinging a1005.g.akamai.net [90.84.136.167] with 32 bytes of data:
Reply from 90.84.136.167: bytes=32 time=302ms TTL=47
Reply from 90.84.136.167: bytes=32 time=275ms TTL=47
Reply from 90.84.136.167: bytes=32 time=279ms TTL=47
Reply from 90.84.136.167: bytes=32 time=238ms TTL=47

Ping statistics for 90.84.136.167:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 238ms, Maximum = 302ms, Average = 273ms

C:\WINDOWS\system32>tracert www.ign.com

Tracing route to a1005.g.akamai.net [90.84.136.190]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 170 ms 154 ms 162 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 * 171 ms 167 ms cpt-up2.ip.adsl.co.za [169.1.5.106]
5 192 ms 219 ms 236 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 196 ms 176 ms 167 ms 41.164.52.40
7 191 ms * 144 ms ix-ae-7-0.tcore1.KLT-Cape-Town.as6453.net [41.206.164.53]
8 286 ms 318 ms 342 ms if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.129]
9 308 ms 309 ms 307 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
10 * 246 ms 332 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
11 306 ms 312 ms 340 ms if-ae-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
12 361 ms * 360 ms if-ae-15-2.tcore2.LDN-London.as6453.net [80.231.131.118]
13 357 ms 280 ms 320 ms 195.219.83.86
14 305 ms 338 ms 334 ms hundredgige0-15-0-1.pastr2.Paris.opentransit.net [193.251.241.158]
15 * * 236 ms hundredgige1-10-0-0.auvtr4.Aubervilliers.opentransit.net [193.251.129.85]
16 306 ms 226 ms 252 ms akamai-2.GW.opentransit.net [193.251.154.108]
17 236 ms 298 ms 210 ms 90.84.136.190

Trace complete.

C:\WINDOWS\system32>

I'm moving soon so hopefully the new exchange isn't going to be problematic. Is there any way to check if an exchange is problematic?
Click to expand...

I use the SAIX Noticeboard, the direct is link HERE.

There aren't any issues reported at the moment, but over the past few months there have been a lot of reported issues on Clareinch.
 
Vorastra said:
I am. Premium uncapped. Why?
Click to expand...

Ah, I was just curious, I actually was just wondering - and I'm hoping this won't even be necessary - if you experience problems with the game again, could you switch to an Afrihost Capped account?
 
daniellgr said:
If I do a trace route to www,ign.com,

I end up on IP 105.227.1.232, which is "a1005.g.akamai.net" ?

(maximum 34 ms)
Click to expand...

Not sure why it's routing internationally for you. I'm based in the north and a trace to www.ign.com stays local for me. Mind posting another trace just to www.ign.com and not the address mentioned by you above?
 
AfriGenie said:
Ah, I was just curious, I actually was just wondering - and I'm hoping this won't even be necessary - if you experience problems with the game again, could you switch to an Afrihost Capped account?
Click to expand...

Uh, you mean like the free 1GB? Sure, I'll give it a try. I assume you think it's getting caught up in the shaper? I'm currently shaped for P2P and my game is running fine. I'll try again tonight when the shaping lifts around 11PM and see if anything changes.
 
AfriGenie said:
I use the SAIX Noticeboard, the direct is link HERE.

There aren't any issues reported at the moment, but over the past few months there have been a lot of reported issues on Clareinch.
Click to expand...

A lot of those issues reported are probably from me :D but yeah, any idea what the edgemead exchange is like? I have no idea what exchange that suburb falls under, I need better Internet, I'm hoping it will be better there.
 
Vorastra said:
Uh, you mean like the free 1GB? Sure, I'll give it a try. I assume you think it's getting caught up in the shaper? I'm currently shaped for P2P and my game is running fine. I'll try again tonight when the shaping lifts around 11PM and see if anything changes.
Click to expand...

Although we try to prioritize gaming traffic, certain games might use the same protocols that could fall under the "blanket" of shaping, but our Network Team are always proactive with regards to managing this. Let us know how your game performs using a Capped account. :)
 
AfriFella said:
Not sure why it's routing internationally for you. I'm based in the north and a trace to www.ign.com stays local for me. Mind posting another trace just to www.ign.com and not the address mentioned by you above?
Click to expand...

No, I am coming out a local address, but the original OP complaint about this was being routed internationally ... That is why I was raising the matter ---- why do some on AH end up local and others end up on international?
 
AfriFella said:
Although we try to prioritize gaming traffic, certain games might use the same protocols that could fall under the "blanket" of shaping, but our Network Team are always proactive with regards to managing this. Let us know how your game performs using a Capped account. :)
Click to expand...

Problem is that I hope it's not getting caught. I spent hours with your techs a few months ago trying to set up a profile while you guys were waiting for a profile from some Canadian company. But testing I shall do :)
 
dj2381 said:
I'm moving soon so hopefully the new exchange isn't going to be problematic. Is there any way to check if an exchange is problematic?
Click to expand...

Best bet for checking is grab yourself a free account from another ISP. When you start seeing this behavior run that tracert on both accounts and check if its isolated to one or the other. Like I did here:

http://mybroadband.co.za/vb/showthr...ack-Part-2?p=18467596&viewfull=1#post18467596

It should help eliminate the ISP and/or isolate the hardware.

Ironically I connect to clareinch too.
 
Vorastra said:
Problem is that I hope it's not getting caught. I spent hours with your techs a few months ago trying to set up a profile while you guys were waiting for a profile from some Canadian company. But testing I shall do :)
Click to expand...

Your testing has definitely not gone to waste. :) Let me know how it runs tonight.
 
daniellgr said:
No, I am coming out a local address, but the original OP complaint about this was being routed internationally ... That is why I was raising the matter ---- why do some on AH end up local and others end up on international?
Click to expand...

So judging by these results the content was not originally cached on our network, thus routing overseas. Seems to be cached now. :)
 
Fella did i hurt Genies feelings with my beach pic on twitter? :D i wasnt impressed with the Rage pics myself so i took revenge
 
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