Afrihost New Network Feedback - Part 2

[kohlhtor]

Download the same file webafrica

 

[image132]

I got poor throughput on international as well.

Local:


International:

 

[althex]

Guys what's going on? I'm getting high latency in-game also, I reported the same high latency a while ago http://mybroadband.co.za/vb/showthread.php/819352-Afrihost-New-Network-Feedback-Part-2?p=18610428&viewfull=1#post18610428

http://speedof.me/show.php?img=161109190313-889.png

Packet loss here

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.254 - 0 | 61 | 61 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 13 | 0 | 0 | 0 | 0 | 0 |
| jhb-up1.ip.adsl.co.za - 4 | 53 | 51 | 12 | 14 | 30 | 13 |
| 169-1-5-202.ip.afrihost.co.za - 55 | 20 | 9 | 41 | 63 | 85 | 57 |
| jhb-net1.ip.adsl.co.za - 0 | 61 | 61 | 14 | 33 | 48 | 44 |
| 169-1-5-74.ip.afrihost.co.za - 0 | 61 | 61 | 16 | 36 | 96 | 29 |
| 41.169.57.216 - 0 | 61 | 61 | 15 | 28 | 38 | 33 |
| No response from host - 100 | 13 | 0 | 0 | 0 | 0 | 0 |
|if-ae-2-2.tcore1.JSO-Johannesburg.as6453.net - 0 | 61 | 61 | 187 | 195 | 229 | 216 |
|if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net - 0 | 61 | 61 | 178 | 187 | 207 | 186 |
| if-p-6.core2.PV9-Lisbon.as6453.net - 0 | 61 | 61 | 154 | 168 | 283 | 162 |
|if-xe-0-0-0-2000.tcore1.PV9-Lisbon.as6453.net - 0 | 61 | 61 | 199 | 207 | 217 | 199 |
|if-ae-1-3.tcore1.SV8-Highbridge.as6453.net - 0 | 61 | 61 | 182 | 193 | 224 | 199 |
|if-ae-2-2.tcore2.SV8-Highbridge.as6453.net - 0 | 61 | 61 | 186 | 197 | 212 | 198 |
| if-ae-11-2.tcore1.L78-London.as6453.net - 13 | 41 | 36 | 190 | 229 | 268 | 230 |
| if-ae-17-2.tcore1.LDN-London.as6453.net - 0 | 61 | 61 | 179 | 193 | 209 | 191 |
| 195.219.83.102 - 0 | 61 | 61 | 178 | 198 | 229 | 183 |
| No response from host - 100 | 13 | 0 | 0 | 0 | 0 | 0 |
| unknown.Level3.net - 0 | 61 | 61 | 184 | 195 | 221 | 191 |
| No response from host - 100 | 13 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 13 | 0 | 0 | 0 | 0 | 0 |
| ae0.er02.cwwtf.bbc.co.uk - 0 | 61 | 61 | 183 | 204 | 241 | 221 |
| 132.185.255.165 - 0 | 61 | 61 | 183 | 201 | 246 | 189 |
| 212.58.246.79 - 0 | 61 | 61 | 179 | 202 | 264 | 198 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

8meg capped account

 

[AfriMan]

Morning everyone

I see the reports of packet loss and latency were reported to our network engineers last night by AfriFella. The team should be investigating and will hopefully let us know when they find out what's happening

 

[Ninja]

Something's broken:

Ping has started…

PING bbc.co.uk (212.58.244.22): 56 data bytes
64 bytes from 212.58.244.22: icmp_seq=0 ttl=47 time=509.460 ms
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
64 bytes from 212.58.244.22: icmp_seq=3 ttl=47 time=252.837 ms
64 bytes from 212.58.244.22: icmp_seq=4 ttl=47 time=488.665 ms

--- bbc.co.uk ping statistics ---
5 packets transmitted, 3 packets received, 40.0% packet loss
round-trip min/avg/max/stddev = 252.837/416.987/509.460/116.382 ms

Ping has started…

PING afrihost.com (104.20.30.244): 56 data bytes
64 bytes from 104.20.30.244: icmp_seq=0 ttl=51 time=144.714 ms
64 bytes from 104.20.30.244: icmp_seq=1 ttl=51 time=139.649 ms
64 bytes from 104.20.30.244: icmp_seq=2 ttl=51 time=142.641 ms
Request timeout for icmp_seq 3

--- afrihost.com ping statistics ---
5 packets transmitted, 3 packets received, 40.0% packet loss
round-trip min/avg/max/stddev = 139.649/142.335/144.714/2.079 ms

Ping has started…

PING mybroadband.co.za (104.20.9.169): 56 data bytes
64 bytes from 104.20.9.169: icmp_seq=0 ttl=51 time=133.394 ms
64 bytes from 104.20.9.169: icmp_seq=1 ttl=51 time=150.730 ms
64 bytes from 104.20.9.169: icmp_seq=2 ttl=51 time=149.066 ms
64 bytes from 104.20.9.169: icmp_seq=3 ttl=51 time=134.744 ms

--- mybroadband.co.za ping statistics ---
5 packets transmitted, 4 packets received, 20.0% packet loss
round-trip min/avg/max/stddev = 133.394/141.984/150.730/7.951 ms

I'd try a speedtest but speedtest.net won't load.

 

[kohlhtor]

I have problem with my vdsl from mit night my modem was getting PPPoE connection error this morning ping to bras times out but at 1:00 the speed was ok open a fault with telkom

 

[FaSMaN]

Morning everyone

I see the reports of packet loss and latency were reported to our network engineers last night by AfriFella. The team should be investigating and will hopefully let us know when they find out what's happening

Please can you update your website, the internet is unbrowsable in KZN cant even open speedtest.net, had to VPN to another site(my home) just to check your website.

 

[savage]

high pings and packet loss in cpt too - yet again

 

[Leno]

Morning everyone

I see the reports of packet loss and latency were reported to our network engineers last night by AfriFella. The team should be investigating and will hopefully let us know when they find out what's happening

Hi Afriman

Just some info for your techs, I am not on Afrihost

I am seeing the same high latency in PE on Axxess and also an ISDSL account, on 2 different lines.

 

[AfriMan]

Hi Afriman

Just some info for your techs, I am not on Afrihost

I am seeing the same high latency in PE on Axxess and also an ISDSL account, on 2 different lines.

That's definitely useful. Axxess use the same backbone as us, but IS shouldn't be affected if it was limited to our network. Thanks for sharing

 

[AfriMan]

Please can you update your website, the internet is unbrowsable in KZN cant even open speedtest.net, had to VPN to another site(my home) just to check your website.

Not aware of a general issue in KZN. Can you post some tests I can look at? I think there are bound to be some local Telkom issues where there has been heavy weather. My phone at home is dead as well

 

[AfriMan]

Something's broken:

I'd try a speedtest but speedtest.net won't load.

Definitely looking poor here. Can you post the full traceroute?

 

[Ninja]

Definitely looking poor here. Can you post the full traceroute?

To what site?

 

[AfriMan]

To what site?

Any site is good. Maybe a local one and an international one to compare.

 

[FrostzZA]

PS C:\WINDOWS\system32> tracert google.com

Tracing route to google.com [169.1.2.83]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 * 304 ms 313 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 329 ms * * cpt-up2.ip.adsl.co.za [169.1.5.106]
5 * 318 ms 324 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 321 ms 318 ms * 169-1-21-9.ip.afrihost.co.za [169.1.21.9]
7 339 ms 324 ms 321 ms 169-1-2-83.ip.afrihost.co.za [169.1.2.83]

Trace complete.
PS C:\WINDOWS\system32> tracert afrihost.com

Tracing route to afrihost.com [104.20.30.244]
over a maximum of 30 hops:

1 <1 ms <1 ms 2 ms 192.168.1.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * 328 ms 318 ms cpt-in1.ip.adsl.co.za [169.1.5.118]
5 * * * Request timed out.
6 * * 337 ms 41.164.52.40
7 341 ms 330 ms 339 ms 172.18.1.162
8 329 ms 337 ms * cloudflare.ixp.joburg [196.46.25.198]
9 386 ms 357 ms * 104.20.30.244
10 * * 360 ms 104.20.30.244

Trace complete.
PS C:\WINDOWS\system32> tracert youtube.com

Tracing route to youtube.com [216.58.223.46]
over a maximum of 30 hops:

1 2 ms <1 ms 3 ms 192.168.1.1
2 * * * Request timed out.
3 * 302 ms 297 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 305 ms * * cpt-in1.ip.adsl.co.za [169.1.5.118]
5 316 ms 310 ms 321 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 319 ms * * 41.164.52.40
7 * 335 ms 332 ms 172.18.1.162
8 * 327 ms 332 ms 72.14.194.206
9 332 ms * * 72.14.239.129
10 340 ms 334 ms * jnb01s08-in-f46.1e100.net [216.58.223.46]
11 318 ms 323 ms 331 ms jnb01s08-in-f46.1e100.net [216.58.223.46]

Trace complete.

 

[Ninja]

Any site is good. Maybe a local one and an international one to compare.

Ok

Traceroute has started…

traceroute: Warning: bbc.co.uk has multiple addresses; using 212.58.244.22
traceroute to bbc.co.uk (212.58.244.22), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 1.713 ms 1.383 ms 1.177 ms
2 * * *
3 cpt-up1.ip.adsl.co.za (169.1.5.105) 128.209 ms * *
4 * cpt-up2.ip.adsl.co.za (169.1.5.106) 113.763 ms *
5 * * cpt-net1.ip.adsl.co.za (169.1.5.128) 127.108 ms
6 41.164.52.40 (41.164.52.40) 131.208 ms 112.816 ms 119.877 ms
7 * ix-ae-7-0.tcore1.klt-cape-town.as6453.net (41.206.164.53) 150.687 ms *
8 if-ae-5-60.tcore2.pv9-lisbon.as6453.net (80.231.159.101) 500.874 ms 306.246 ms 308.162 ms
9 if-ae-2-2.tcore1.pv9-lisbon.as6453.net (80.231.158.5) 306.959 ms 271.725 ms 300.482 ms
10 * if-ae-1-3.tcore1.sv8-highbridge.as6453.net (80.231.158.30) 530.299 ms *
11 if-ae-2-2.tcore2.sv8-highbridge.as6453.net (80.231.139.1) 372.290 ms 566.140 ms *
12 if-ae-11-2.tcore1.l78-london.as6453.net (80.231.139.42) 525.928 ms 306.585 ms *
13 if-ae-17-2.tcore1.ldn-london.as6453.net (80.231.130.130) 524.439 ms * *
14 * 195.219.83.102 (195.219.83.102) 512.142 ms *
15 * * *
16 unknown.level3.net (212.187.139.230) 567.195 ms 309.573 ms 306.388 ms
17 * * *
18 ae0.er02.telhc.bbc.co.uk (132.185.254.105) 363.407 ms 390.870 ms 307.133 ms
19 132.185.255.148 (132.185.255.148) 307.458 ms 305.902 ms *
20 212.58.244.22 (212.58.244.22) 525.282 ms 409.322 ms *

Traceroute has started…

traceroute: Warning: mybroadband.co.za has multiple addresses; using 104.20.10.169
traceroute to mybroadband.co.za (104.20.10.169), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 1.732 ms 1.601 ms 1.305 ms
2 * * *
3 * * cpt-up1.ip.adsl.co.za (169.1.5.105) 116.315 ms
4 cpt-in1.ip.adsl.co.za (169.1.5.118) 116.329 ms 113.180 ms 119.026 ms
5 * cpt-net1.ip.adsl.co.za (169.1.5.128) 121.177 ms 125.319 ms
6 41.164.52.40 (41.164.52.40) 138.453 ms 121.401 ms 118.871 ms
7 172.18.1.162 (172.18.1.162) 138.263 ms 138.113 ms 144.401 ms
8 cloudflare.ixp.joburg (196.46.25.198) 145.027 ms 142.796 ms 144.762 ms
9 mybroadband.co.za (104.20.10.169) 142.852 ms * *

Traceroute has started…

traceroute: Warning: afrihost.com has multiple addresses; using 104.20.31.244
traceroute to afrihost.com (104.20.31.244), 64 hops max, 72 byte packets
1 192.168.1.1 (192.168.1.1) 1.862 ms 8.724 ms 8.817 ms
2 * * *
3 cpt-up1.ip.adsl.co.za (169.1.5.105) 123.163 ms 119.387 ms 141.858 ms
4 cpt-up2.ip.adsl.co.za (169.1.5.106) 134.400 ms 132.756 ms 134.242 ms
5 cpt-net1.ip.adsl.co.za (169.1.5.128) 135.564 ms 142.545 ms 131.413 ms
6 41.164.52.40 (41.164.52.40) 134.671 ms * 132.583 ms
7 172.18.1.162 (172.18.1.162) 160.907 ms * *
8 cloudflare.ixp.joburg (196.46.25.198) 150.396 ms * *
9 afrihost.com (104.20.31.244) 155.989 ms 153.265 ms *

 

[AfriMan]

PS C:\WINDOWS\system32> tracert google.com

Tracing route to google.com [169.1.2.83]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 * 304 ms 313 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 329 ms * * cpt-up2.ip.adsl.co.za [169.1.5.106]
5 * 318 ms 324 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 321 ms 318 ms * 169-1-21-9.ip.afrihost.co.za [169.1.21.9]
7 339 ms 324 ms 321 ms 169-1-2-83.ip.afrihost.co.za [169.1.2.83]

Trace complete.
PS C:\WINDOWS\system32> tracert afrihost.com

Tracing route to afrihost.com [104.20.30.244]
over a maximum of 30 hops:

1 <1 ms <1 ms 2 ms 192.168.1.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * 328 ms 318 ms cpt-in1.ip.adsl.co.za [169.1.5.118]
5 * * * Request timed out.
6 * * 337 ms 41.164.52.40
7 341 ms 330 ms 339 ms 172.18.1.162
8 329 ms 337 ms * cloudflare.ixp.joburg [196.46.25.198]
9 386 ms 357 ms * 104.20.30.244
10 * * 360 ms 104.20.30.244

Trace complete.
PS C:\WINDOWS\system32> tracert youtube.com

Tracing route to youtube.com [216.58.223.46]
over a maximum of 30 hops:

1 2 ms <1 ms 3 ms 192.168.1.1
2 * * * Request timed out.
3 * 302 ms 297 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 305 ms * * cpt-in1.ip.adsl.co.za [169.1.5.118]
5 316 ms 310 ms 321 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 319 ms * * 41.164.52.40
7 * 335 ms 332 ms 172.18.1.162
8 * 327 ms 332 ms 72.14.194.206
9 332 ms * * 72.14.239.129
10 340 ms 334 ms * jnb01s08-in-f46.1e100.net [216.58.223.46]
11 318 ms 323 ms 331 ms jnb01s08-in-f46.1e100.net [216.58.223.46]

Trace complete.

Ok

Can you both please ping bras.afrihost.com so I can see the latency at your local telkom exchange/bras?

 

[Ninja]

Can you both please ping bras.afrihost.com so I can see the latency at your local telkom exchange/bras?

The problem seems to have been resolved. My telkom account was also give me problems.

 

[Leno]

The problem seems to have been resolved. My telkom account was also give me problems.

Can also confirm problem resolved on axxess & ISdsl... I dont think it was an afrihost problem

 

[AfriFella]

The problem seems to have been resolved. My telkom account was also give me problems.

Can also confirm problem resolved on axxess & ISdsl... I dont think it was an afrihost problem

Thanks for confirming guys. Glad to hear things are back to normal.