Afrihost New Network Feedback - Part 2

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WickedMONK3Y said:
I have to hand it to the Afrihost Critical Care Team. My **** but they are on the ball. They got the Telkom DTAC people to remove their BS ASSIA :love:. Afripeoples, please give Pranav my deepest thanks. He has kept me updated daily on my line up until repair, and went as far as to make sure that they got that BS ASSIA crap from my line. Taking that ASSIA BS off my line pushed my SNR up to 11 on fastpath instead of the 6 I was getting with ASSIA. My line stats have never looked this good.

It took them a single day to do what took me 4 months last time. Colour me impressed. The standard support people are a little slow, and don't tell you much other than that they have logged it etc. but after Afriman put me onto the Critical Care people.... holy mother of *** but thats what ALL support should be like. I don't usually give kudos but this warranted it.

Thanks again Afripeeps.
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That's amazing to hear! :D

I'll be sure to pass on the message to our Team!
 
Guzilam said:
I'm using the following DNS servers: 169.1.1.1/169.1.1.2 - the Web chat still shows offline for all departments, I'll probably have to give the call centre a call a bit later. Streaming seems to be fine, but NNTP and Torrents are messed up.
Click to expand...

Which web browser are you using at the moment?

Could you PM me your ADSL username please.
 
speediest job
Last Result:
Download Speed: 17125 kbps (2140.6 KB/sec transfer rate)
Upload Speed: 2804 kbps (350.5 KB/sec transfer rate)
Latency: 63 ms
Jitter: 4 ms
11/21/2016, 6:12:54 PM

Cape Town
Last Result:
Download Speed: 38664 kbps (4833 KB/sec transfer rate)
Upload Speed: 2869 kbps (358.6 KB/sec transfer rate)
Latency: 30 ms
Jitter: 5 ms
11/21/2016, 6:14:31 PM
 
Just wanted to know if anyone is experiencing high latency to EU servers?
Over 300ms, specially at night time. Download speeds are fine, just high latency.
Running on 100gig capped account, tested it with my AfriGreen and normal Afri account.
But when tried with free WebAfrica account latency is normal.
 
xbxbau5 said:
Just wanted to know if anyone is experiencing high latency to EU servers?
Over 300ms, specially at night time. Download speeds are fine, just high latency.
Running on 100gig capped account, tested it with my AfriGreen and normal Afri account.
But when tried with free WebAfrica account latency is normal.
Click to expand...

I think it is nerotel from London
 
xbxbau5 said:
Just wanted to know if anyone is experiencing high latency to EU servers?
Over 300ms, specially at night time. Download speeds are fine, just high latency.
Running on 100gig capped account, tested it with my AfriGreen and normal Afri account.
But when tried with free WebAfrica account latency is normal.
Click to expand...

To which EU servers are you seeing that latency?
 
Hi there Genie,

Basically any game hosted on an EU server. I experienced same issue
about over a month ago, then it subsided one day. It started up again
for almost a week, and from the replies I can see that I'm not the
only one. But as kohlhtor suggested, it might not be a South African problem
 
Going to start a league game in 5 minutes, will post my latency EUW.

EDIT: 280-310 ping wtf.
 
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xbxbau5 said:
Hi there Genie,

Basically any game hosted on an EU server. I experienced same issue
about over a month ago, then it subsided one day. It started up again
for almost a week, and from the replies I can see that I'm not the
only one. But as kohlhtor suggested, it might not be a South African problem
Click to expand...

Would you be able to post a traceroute to one of those servers?
 
AfriGenie said:
Which web browser are you using at the moment?

Could you PM me your ADSL username please.
Click to expand...

Note: I'm still waiting on you to get back to me... I just signed up for a 5GB Cybersmart account, full speed on Torrents and NNTP.
 
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