Afrihost New Network Feedback - Part 3

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AfriFella said:
Not looking good at all. :( How are things running this morning?

We're not seeing general latency as high as that on our network at all... I think it would be best to ping bras.afrihost.com to check for exchange congestion the next time this happens. Please post those results.
Click to expand...

I'll do that when the internet goes derp again.
 
AfriFella said:
Have you been working with our Critical Care Team?
Click to expand...

Yes/no, we've been having a delayed chat, just got a mail that it's been escalated to your NOC team (Network operation center?).
All is currently fine, so it seems to be an issue at peak time (or maybe due to the number of users that use your services at that time the issue is just escalated enough to be human noticeable).
 
Is anyone else having issues with gifs loading on Imgur?

Was working fine till 2 or 3 days ago but now even on my pc the gifs stop start because of buffering.
They seem to at maximum only be pulling 50KB/s.

Anyone seeing this issue?
 
Phinix said:
Is anyone else having issues with gifs loading on Imgur?

Was working fine till 2 or 3 days ago but now even on my pc the gifs stop start because of buffering.
They seem to at maximum only be pulling 50KB/s.

Anyone seeing this issue?
Click to expand...

Working for me.
 
Phinix said:
Is anyone else having issues with gifs loading on Imgur?

Was working fine till 2 or 3 days ago but now even on my pc the gifs stop start because of buffering.
They seem to at maximum only be pulling 50KB/s.

Anyone seeing this issue?
Click to expand...

It seems to be working fine for me as well... Are you seeing the issue with all the gifs on Imgur or only certain ones?
 
Phinix said:
To be honest a year or two ago Twitch didn't work at all on Afrihost for me, but started using AH again a few months ago and it surprised me to that the playback just works. I can just open the site and it will play on source averaging between 13 to 18 seconds to live.

However I do 90% of the time watch twitch through Livestreamer since it allows me to use my media player which makes the image sharper then what the in browser stream looks like, also being able to use multiple connections and not just one helps.
Click to expand...

Just want to say thank you for helping me discover this Livestreamer program. Currently using Streamlink and the Twitch GUI. Fiddled with some options and streaming at Source via VLC has drastically improved Twitch performance.

Sure it's not as streamlined as everything in one webpage, but wow, what a difference.

The only question that begs now is, why is browser based Twitch playback so much worse than the video stream being piped through to a media player?!
 
Johnatan56 said:
No, I have the same, have throughput but packet loss, not at the exchange level.


Packet loss increases latency drastically as it waits to see if packet has been received and only after x time resends it. File transfer it's not too much of an issue, but latency sensitive things like gaming make more than ~1% packet loss (which most WiFi connections already have) unplayable.

Think of missing 1 in 100 clicks, that click could be you last-hitting creeps, using abilities in team fights, last shot in a shooter, etc. which can totally ruin your game.

@Afripeps I also sent this to your support people:
View attachment 409648
Exchange:
View attachment 409650

EDIT: My ticket reply with the attachments as links disappeared? Would you be kind enough to forward this? LNM-678-45998
Click to expand...

Please post in this thread if you manage to come to a solution regarding this issue, it's exactly the same for me.
 
DeatheCore said:
Just want to say thank you for helping me discover this Livestreamer program. Currently using Streamlink and the Twitch GUI. Fiddled with some options and streaming at Source via VLC has drastically improved Twitch performance.

Sure it's not as streamlined as everything in one webpage, but wow, what a difference.

The only question that begs now is, why is browser based Twitch playback so much worse than the video stream being piped through to a media player?!
Click to expand...

I wonder if the encoding that Twitch uses isn't that great at times. Is the program called Livestreamer? I would love to check it out as well.
 
AfriGenie said:
It seems to be working fine for me as well... Are you seeing the issue with all the gifs on Imgur or only certain ones?
Click to expand...

Yup, every GIF. It's very odd. If I switch to mobile data it doesn't happen.

DeatheCore said:
Just want to say thank you for helping me discover this Livestreamer program. Currently using Streamlink and the Twitch GUI. Fiddled with some options and streaming at Source via VLC has drastically improved Twitch performance.

Sure it's not as streamlined as everything in one webpage, but wow, what a difference.

The only question that begs now is, why is browser based Twitch playback so much worse than the video stream being piped through to a media player?!
Click to expand...

Awesome, Livestreamer isn't being developed any more and so streamlink is a off shoot which is being developed with literally the same options.

Once you fiddle with the config file you can really get it perfect.

AfriGenie said:
I wonder if the encoding that Twitch uses isn't that great at times. Is the program called Livestreamer? I would love to check it out as well.
Click to expand...

Twitch in the browser only uses 1 connection to stream, while livestreamer/streamlink you can configure it to use multiple connections, I use 4. Watching twitch through a media player such as VLC or MPC-HC which can have much better processing of an image results in the stream looking much sharper and clearer then if you watch it off the site.
 
AfriFella said:
Not looking good at all. :( How are things running this morning?

We're not seeing general latency as high as that on our network at all... I think it would be best to ping bras.afrihost.com to check for exchange congestion the next time this happens. Please post those results.
Click to expand...

It started again now at about 5:30pm, but it isn't consistent at all.

The below 2 pings were about a minute apart.

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=2481ms TTL=62
Request timed out.
Reply from 155.239.255.250: bytes=32 time=2572ms TTL=62
Reply from 155.239.255.250: bytes=32 time=2706ms TTL=62

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 2481ms, Maximum = 2706ms, Average = 2586ms


Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=42ms TTL=62
Reply from 155.239.255.250: bytes=32 time=41ms TTL=62
Reply from 155.239.255.250: bytes=32 time=42ms TTL=62
Reply from 155.239.255.250: bytes=32 time=42ms TTL=62

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 41ms, Maximum = 42ms, Average = 41ms
 
Smooth sailing for me, even on Wi-Fi. :)

Code: 
Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Users\Lara>ping bras.afrihost.com

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63
Reply from 155.239.255.250: bytes=32 time=7ms TTL=63

Ping statistics for 155.239.255.250:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 7ms, Maximum = 7ms, Average = 7ms
 
Phinix said:
Yup, every GIF. It's very odd. If I switch to mobile data it doesn't happen.



Awesome, Livestreamer isn't being developed any more and so streamlink is a off shoot which is being developed with literally the same options.

Once you fiddle with the config file you can really get it perfect.



Twitch in the browser only uses 1 connection to stream, while livestreamer/streamlink you can configure it to use multiple connections, I use 4. Watching twitch through a media player such as VLC or MPC-HC which can have much better processing of an image results in the stream looking much sharper and clearer then if you watch it off the site.
Click to expand...

Sweeeet! :D Thanks! I'm definitely going to check it out this weekend!
 
Blazzok said:
It started again now at about 5:30pm, but it isn't consistent at all.

The below 2 pings were about a minute apart.

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=2481ms TTL=62
Request timed out.
Reply from 155.239.255.250: bytes=32 time=2572ms TTL=62
Reply from 155.239.255.250: bytes=32 time=2706ms TTL=62

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 2481ms, Maximum = 2706ms, Average = 2586ms


Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=42ms TTL=62
Reply from 155.239.255.250: bytes=32 time=41ms TTL=62
Reply from 155.239.255.250: bytes=32 time=42ms TTL=62
Reply from 155.239.255.250: bytes=32 time=42ms TTL=62

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 41ms, Maximum = 42ms, Average = 41ms
Click to expand...

That definitely looks like something on the Exchange or on your line is acting up. Do we manage your DSL line?
 
Is there something wrong tonight, torrent speeds are crawling? Capped shaped account
 
Haha! everyones back from holiday and internet usage is up.

This past festive season pretty much confirmed fault is congestion on Afrihost network. Since 25 Dec pings was PERFECT!!! everything went pear shaped once we hit the 4 Jan.
Its also very clear if you run tests during day vs evening. Day pings in 20's, hit 6pm you are about 180's.

Not to mention if you ping bras.afrihost.com, any time of day, you consistently get >25ms.
If you ping afrihost.com, day time, pings are consistently 20's. As soon as you hit evenings, its becomes 180's
 
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