Afrihost New Network Feedback

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Hey AfriMan, telkom line just wont sync with the exchange since about 10 minutes ago any way i can get some help?
 
Sorry, switched router with another and seems fine, will update if there is an issue.
 
Seems fine now, must have been an upgrade/ fixing something at the exchange...
 
Hi

Still have the same issue, had my line synced to a lower speed today. SNR for upload and download looking much better. Thing is I can still not watch any live streaming service without it buffering every 2 seconds and I have it set to low. My line is syncing at 8Mbps DL(SNR-10dB) and 0.6Mbps(SNR-12dB) for the Upload. The attenuation is also fine. Even a FB video cant play as it has to load the whole time...
 
Tracing route to twitch.tv [192.16.71.180]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 11 ms 10 ms 9 ms jhb-up3.ip.adsl.co.za [169.1.5.29]
4 11 ms 10 ms 10 ms jhb-in2.ip.adsl.co.za [169.1.5.30]
5 36 ms 30 ms 26 ms jhb-up8b.ip.adsl.co.za [169.1.5.56]
6 27 ms 18 ms 10 ms 41.169.57.218
7 9 ms 10 ms 9 ms if-7-0.tcore1.JSO-Johannesburg.as6453.net [41.206.178.29]
8 185 ms 182 ms 182 ms if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
9 179 ms 179 ms 181 ms if-5-80.tcore2.PV9-Lisbon.as6453.net [80.231.159.57]
10 187 ms 177 ms 176 ms if-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
11 180 ms 181 ms 180 ms if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
12 176 ms 176 ms 176 ms if-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
13 177 ms 183 ms 182 ms if-2-2.tcore1.L78-London.as6453.net [80.231.131.2]
14 182 ms 182 ms 182 ms if-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
15 176 ms 188 ms 176 ms 195.219.83.102
16 182 ms 190 ms 182 ms ae-120-3506.edge4.London1.Level3.net [4.69.166.5]
17 187 ms 186 ms 181 ms ae-120-3506.edge4.London1.Level3.net [4.69.166.5]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Tracing route to facebook.com [66.220.158.68]
over a maximum of 30 hops:

1 <1 ms 1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 11 ms 10 ms 10 ms jhb-up3.ip.adsl.co.za [169.1.5.29]
4 11 ms 10 ms 10 ms jhb-in2.ip.adsl.co.za [169.1.5.30]
5 10 ms 10 ms 10 ms jhb-up8b.ip.adsl.co.za [169.1.5.56]
6 10 ms 11 ms 10 ms 41.169.57.218
7 * * * Request timed out.
8 176 ms 176 ms 175 ms if-2-2.tcore1.JSO-Johannesburg.as6453.net [216.6.55.85]
9 179 ms 182 ms 181 ms if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
10 176 ms 175 ms 175 ms if-5-30.tcore2.PV9-Lisbon.as6453.net [80.231.159.85]
11 176 ms 176 ms 176 ms if-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
12 182 ms 180 ms 184 ms if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
13 182 ms 193 ms 182 ms if-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
14 175 ms 175 ms 175 ms if-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
15 181 ms 182 ms 184 ms if-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
16 175 ms 176 ms 177 ms 195.219.83.102
17 * * * Request timed out.
18 253 ms 252 ms 252 ms 4.16.73.198
19 256 ms 256 ms 256 ms ae20.bb03.iad3.tfbnw.net [31.13.24.219]
20 257 ms 257 ms 257 ms ae29.bb04.frc3.tfbnw.net [31.13.26.58]
21 273 ms 274 ms 288 ms ae4.dr02.frc1.tfbnw.net [31.13.25.127]
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 271 ms 271 ms 271 ms edge-star-mini-shv-07-frc3.facebook.com [66.220.158.68]

Trace complete.
 
Cabilero said:
Hi

Still have the same issue, had my line synced to a lower speed today. SNR for upload and download looking much better. Thing is I can still not watch any live streaming service without it buffering every 2 seconds and I have it set to low. My line is syncing at 8Mbps DL(SNR-10dB) and 0.6Mbps(SNR-12dB) for the Upload. The attenuation is also fine. Even a FB video cant play as it has to load the whole time...
Click to expand...

Cabilero said:
Tracing route to twitch.tv [192.16.71.180]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 11 ms 10 ms 9 ms jhb-up3.ip.adsl.co.za [169.1.5.29]
4 11 ms 10 ms 10 ms jhb-in2.ip.adsl.co.za [169.1.5.30]
5 36 ms 30 ms 26 ms jhb-up8b.ip.adsl.co.za [169.1.5.56]
6 27 ms 18 ms 10 ms 41.169.57.218
7 9 ms 10 ms 9 ms if-7-0.tcore1.JSO-Johannesburg.as6453.net [41.206.178.29]
8 185 ms 182 ms 182 ms if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
9 179 ms 179 ms 181 ms if-5-80.tcore2.PV9-Lisbon.as6453.net [80.231.159.57]
10 187 ms 177 ms 176 ms if-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
11 180 ms 181 ms 180 ms if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
12 176 ms 176 ms 176 ms if-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
13 177 ms 183 ms 182 ms if-2-2.tcore1.L78-London.as6453.net [80.231.131.2]
14 182 ms 182 ms 182 ms if-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
15 176 ms 188 ms 176 ms 195.219.83.102
16 182 ms 190 ms 182 ms ae-120-3506.edge4.London1.Level3.net [4.69.166.5]
17 187 ms 186 ms 181 ms ae-120-3506.edge4.London1.Level3.net [4.69.166.5]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Tracing route to facebook.com [66.220.158.68]
over a maximum of 30 hops:

1 <1 ms 1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 11 ms 10 ms 10 ms jhb-up3.ip.adsl.co.za [169.1.5.29]
4 11 ms 10 ms 10 ms jhb-in2.ip.adsl.co.za [169.1.5.30]
5 10 ms 10 ms 10 ms jhb-up8b.ip.adsl.co.za [169.1.5.56]
6 10 ms 11 ms 10 ms 41.169.57.218
7 * * * Request timed out.
8 176 ms 176 ms 175 ms if-2-2.tcore1.JSO-Johannesburg.as6453.net [216.6.55.85]
9 179 ms 182 ms 181 ms if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
10 176 ms 175 ms 175 ms if-5-30.tcore2.PV9-Lisbon.as6453.net [80.231.159.85]
11 176 ms 176 ms 176 ms if-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
12 182 ms 180 ms 184 ms if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
13 182 ms 193 ms 182 ms if-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
14 175 ms 175 ms 175 ms if-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
15 181 ms 182 ms 184 ms if-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
16 175 ms 176 ms 177 ms 195.219.83.102
17 * * * Request timed out.
18 253 ms 252 ms 252 ms 4.16.73.198
19 256 ms 256 ms 256 ms ae20.bb03.iad3.tfbnw.net [31.13.24.219]
20 257 ms 257 ms 257 ms ae29.bb04.frc3.tfbnw.net [31.13.26.58]
21 273 ms 274 ms 288 ms ae4.dr02.frc1.tfbnw.net [31.13.25.127]
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 271 ms 271 ms 271 ms edge-star-mini-shv-07-frc3.facebook.com [66.220.158.68]

Trace complete.
Click to expand...

That's strange...

How is Youtube performing at the moment?

Can you post a screenshot of the Twitch.tv stats window please.
 
AfriGenie said:
That's strange...

How is Youtube performing at the moment?

Can you post a screenshot of the Twitch.tv stats window please.
Click to expand...

Sorry what stats? The traceroute for it?(just above the FB one)

Youtube and my netflix is working fine. I think it is due to it not being streamed live from the broadcaster. I might be wrong...
 
Video Resolution:640 x 360
Display Resolution:1280 x 720
FPS:17.88
Skipped Frames:11
Buffer Size:1.35 sec.
Latency to Broadcaster:17.71 sec.
Latency to Encoder:11.71 sec.
Playback Rate:408.17 Kbps
Player Volume:100%
Memory Usage:
 
Ha, maybe just posting here fixes issues? Line just went dead for about 15 minutes but sorted itself out.
 
Cabilero said:
Sorry what stats? The traceroute for it?(just above the FB one)

Youtube and my netflix is working fine. I think it is due to it not being streamed live from the broadcaster. I might be wrong...
Click to expand...

Cabilero said:
my bad i see what stats, Ill send it now
Click to expand...

Cabilero said:
Video Resolution:640 x 360
Display Resolution:1280 x 720
FPS:17.88
Skipped Frames:11
Buffer Size:1.35 sec.
Latency to Broadcaster:17.71 sec.
Latency to Encoder:11.71 sec.
Playback Rate:408.17 Kbps
Player Volume:100%
Memory Usage:
Click to expand...

Thanks.

That is interesting that it is a VoD broadcast that you are having issues with. Have you been able to try out any live Twitch.tv streams?
 
Last edited:
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