Afrihost New Network Feedback

Status
Not open for further replies.

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
Just upgraded a moment ago to SABNZBD 1.0.0,

Removed the server reset everything to default and re-added it, going to look for something to download and will see if its still temperamental

Cool beans, keep me posted :)
 

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
I would recommend giving him a proper capped account to test not the free 1GB account.

Won't make a difference, the 1GB free account sites on the same profile as other Capped accounts.
 

PurSpyk!!

Expert Member
Joined
Aug 10, 2005
Messages
1,667
Your 1GB test account has been available, and you've tested with this.
Not sure if you saw this post?

So you didn't offer me a new account to test you asked me to use an account I have had active for years, and because its uncapped its supposedly ion the same setup as the uncapped accounts. Do you really think this is going to give me any different results from my normal account?
 

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
So you didn't offer me a new account to test you asked me to use an account I have had active for years, and because its uncapped its supposedly ion the same setup as the uncapped accounts. Do you really think this is going to give me any different results from my normal account?

I don't see how arguing over which account was used to test is relevant here?
Please see my post for further troubleshooting. I'd really like to move forward on this, instead of continuing to return to semantics like this.
 

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
Seems to be working now... go figure. Although even with a username and password configured it still wont Work on VPN :( which is why I moved away from it a while ago :( :crying:

Ah, the VPN will probably be the the issue here - it sees your public IP as not being from Afrihost.
I'm afraid our news server use is limited to Afrihost IPs.
 

PurSpyk!!

Expert Member
Joined
Aug 10, 2005
Messages
1,667
I don't see how arguing over which account was used to test is relevant here?
Please see my post for further troubleshooting. I'd really like to move forward on this, instead of continuing to return to semantics like this.

So you claim top have given me a test account which you have not, I have followed all the troubleshooting that you have posted, and none has help which I have told you about. To be honest you have done nothing to help me and neither has support, they have my tests results, you have my tests results, and I still sit with the same issue.
 

Gaza365

Active Member
Joined
Apr 19, 2016
Messages
60
Ah, the VPN will probably be the the issue here - it sees your public IP as not being from Afrihost.
I'm afraid our news server use is limited to Afrihost IPs.

Yeah I expected that, but even when the VPN was disconnected previously it wasn't working. Now with VPN disconnected at least it works, guess SAB was messed up somehow.

Thnx for the help.
 

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
So you claim top have given me a test account which you have not, I have followed all the troubleshooting that you have posted, and none has help which I have told you about. To be honest you have done nothing to help me and neither has support, they have my tests results, you have my tests results, and I still sit with the same issue.

If you think I haven't been able to assist in troubleshooting and recommending a way forward I guess that's your opinion. I feel like I've been more than willing, and extremely patient over the years were we've had conversations here.
Perhaps it'll be better connecting with our Support team or reaching out to Critical Care as we discussed yesterday.

I can't seem to assist further, sorry.
Other reps will be in on Monday if you want to continue the conversation with them.
 

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
Yeah I expected that, but even when the VPN was disconnected previously it wasn't working. Now with VPN disconnected at least it works, guess SAB was messed up somehow.

Thnx for the help.

No stress, glad we could get things ironed out.
Have an awesome weekend!
 

Davedes

Expert Member
Joined
Nov 21, 2011
Messages
1,001
So you claim top have given me a test account which you have not, I have followed all the troubleshooting that you have posted, and none has help which I have told you about. To be honest you have done nothing to help me and neither has support, they have my tests results, you have my tests results, and I still sit with the same issue.

install java on 1 of your machines and run the analysis sites i forwarded you earlier. will be interesting to see the results.
 

jmacc

Well-Known Member
Joined
Jul 31, 2015
Messages
154
There has been nothing forthcoming from Afrihost except I am expected to continually do tests, and what does it help me, I get requested to do even more, am I being unreasonable to expect a working product or a solution to my issue?

No you're not being unreasonable. If your service was working properly you would not have spent countless hours on here trying to claw back value for the money you spent. I'm sure you have better things to do.
 

PurSpyk!!

Expert Member
Joined
Aug 10, 2005
Messages
1,667
No you're not being unreasonable. If your service was working properly you would not have spent countless hours on here trying to claw back value for the money you spent. I'm sure you have better things to do.

I don't like their attitude, it like you complain and you are the enemy and time will be continually wasted denying there is an issue.
 
Status
Not open for further replies.
Top