Icemanbrfc
Honorary Master
Looks like it's been a much better weekend for Afrihost, from a complaints point of view. Afriguy and Afriman will be delighted 
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Afrihost New Network Feedback
- Thread starter AfriMan
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You should see the data link in your ClientZone. For me it only appeared once I had actually moved a bit of data in the time frame (after midnight and before 6am). I didn't close my session or do anything except schedule a whole lot of downloads to start exactly at midnight.
Looks like it's been a much better weekend for Afrihost, from a complaints point of view. Afriguy and Afriman will be delighted
We definitely are
That's weird, I think in terms of streaming throughput is mostly the same (in terms of the demand for various quality levels). Perhaps it was related to the DNS you were using. Since you using Netflix and Hulu, I'm assuming that you weren't using Afrihost dynamically assigned DNS.
It should be in both the App and ClientZone. If you don't come right here, please drop me a PM.
Icemanbrfc
Honorary Master
sorted, thanks. Had a look, and its now showing
2mb line
That ping is not looking great at all. I think from reports here and in general KZN (EAST) performance should have been good. Can you run a traceroute so we can see where that latency comes from?
electrofreeze
Expert Member
Which AH account do you have? Just out of interest
Z
business uncapped
We're doing a lot of testing on Twitch and we've been getting generally good results.
With Twitch (or any streaming) it depends on lot on what DNS you are using, our network is optimised for using our dynamically assigned DNS (and that's what we test against).
If you are still battling, we'd be happy to check this out with you and try to improve your experience - just PM me
I think the Critical Care team are really working super hard to improve your experience. They are standing by for the results from your tests and will continue to work with you. The results you've posted here aren't consistent with what we're seeing in general on the network and we want to iron out all the possible variables so that any clients using the same configuration can also benefit.
Twitch should be good, so the important thing is to link the specific conditions under which some clients might be getting a different experience - DNS, area, routing, region, or caching, anything which directly affects their experience so that we can improve this wherever possible on our side.
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Afrihost 8mbps+100Gb bundle, line locked @ 5120Kbps DL and 511Kbps UL
very happy sofar
That's so awesome to hear
Its been fully upgraded to a 8Mbps profile..I just asked him nicely to lock my line at those speeds, because I did some research, after trial and error I found that my line would work perfect on 5Mbps and it does. And I'm paying R 548, adsl rental included
and to anwser your question, yes my line is with afrihost
That's a pity to get so much less that the profile. Is it not worth it going for 4Mbps and saving some cash?
I hope you are at least saving by being in a bundle
Icemanbrfc
Honorary Master
AM how does this 8mbps line work? I understand TI doesn't have an 8mbps line?That's so awesome to hear
I think Afrihost, like many providers, are always keen on improving on any area under our control to give our clients the very best experience that we can. We spend a big chunk of our time looking for these areas to improve and testing internally and with as many clients as we can to improve every aspect of the client experience that we can, from our network to our ClientZone.
There will always be some factors that fall outside our control. We'll do our best to find ways to mitigate these issues, and to find possible solutions as they come up. I am sure many providers face similar challenges.
krustyrsa
Senior Member
That's a pity to get so much less that the profile. Is it not worth it going for 4Mbps and saving some cash?
I hope you are at least saving by being in a bundle
Im paying exactly what I paid for on my 4Mbps+75GB bundle, thats why I upgraded and besides my line would not be able to handle anything higher than 5Mbps sadly, but never the less, atleast now when they upgrade our exchange to handle VDSL I would be able to bump my line up to full 8Mbps
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From the feedback here, everyone is definitely having a good experience. As I've posted several times, and seems to be evident from the work Critical Care has done, whatever is happening is definitely on your side.
When they chatted with the account holder, she said everything has been working perfectly in her experience and we also noted that you've pulled a generous amount of data, so there is no problem with your account.
Please post some results or something to indicate that there is an actual problem, otherwise it's not helpful to the forum
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Glad to hear that. Hope you'll be voting for us as Top Rated ISP for 2016, in that case
Icemanbrfc
Honorary Master
From the feedback here, everyone is definitely having a good experience. As I've posted several times, and seems to be evident from the work Critical Care has done, whatever is happening is definitely on your side.
When they chatted with your mom, she said everything has been working perfectly in her experience and we also noted that you've pulled a generous amount of data, so there is no problem with your account.
Please post some results or something to indicate that there is an actual problem, otherwise it's not helpful to the forum
AM post #3154 is waiting your attention
Im paying exactly what I paid for on my 4Mbps+75GB bundle, thats why I upgraded and besides my line would not be able to handle anything higher than 5Mbps sadly, but never the less, atleast now when they upgrade our exchange to handle VDSL I would be able to bump my line up to full 8Mbps
Ah, nice. Definitely not nice to have to pay for a higher line in those circumstances
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