Afrihost New Network Feedback

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Ok wow my speeds are all limited to 100kb/s on my 10mb uncapped account/line and speed test shows my line running at 1mb as well o.O wtf


That's horrible :(
Mind dropping me a PM with your DSL username so I can check what's going wrong here?
 
Hi AfriPeeps,
Slow response and packet loss at the moment in CPT.
Disregard Hop 3 - doesn't always respond well to MTR.

Code:
Start: Mon Dec  7 16:47:57 2015
HOST: N54L                                Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- home.gateway.home.gateway            0.0%    10    0.7   0.6   0.5   0.8   0.0
  2.|-- 169-0-62-1.ip.afrihost.co.za         0.0%    10   18.6  18.5  18.0  19.0   0.0
  3.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
  4.|-- cpt-up2.ip.adsl.co.za                0.0%    10   20.7  20.6  20.1  21.3   0.0
  5.|-- cpt-net1.ip.adsl.co.za               0.0%    10   20.0  19.9  19.5  20.3   0.0
  6.|-- 41.164.52.40                         0.0%    10   20.0  22.5  20.0  28.5   2.7
  7.|-- mtnns-2.cinx.net.za                  0.0%    10   21.3  21.7  21.3  22.3   0.0
  8.|-- 196.44.0.75                          0.0%    10   21.4  24.3  21.1  49.0   8.7
  9.|-- rb-cr-1.za--ct-cr-2.za.mtnns.net    20.0%    10   42.7  44.8  42.2  61.3   6.7
 10.|-- jh-cr-2.za--rb-cr-1.za-b.mtnns.net  10.0%    10   42.3  44.2  41.1  57.7   5.4
 11.|-- jh-dca-1.za--jh-cr-2.za-a.mtnns.net 10.0%    10   41.3  43.9  40.9  65.1   7.9
 12.|-- www.afrihost.com                    30.0%    10   40.5  41.1  40.4  42.0   0.0

Update: Also seeing this on Intl... www.amazon.com
Code:
Start: Mon Dec  7 16:51:21 2015
HOST: N54L                                    Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- home.gateway.home.gateway                0.0%    30    0.7   0.6   0.4   0.8   0.0
  2.|-- 169-0-62-1.ip.afrihost.co.za             0.0%    30   18.6  18.5  18.0  19.2   0.0
  3.|-- cpt-up1.ip.adsl.co.za                   76.7%    30  17433 18311 17433 18740 464.6
  4.|-- cpt-up2.ip.adsl.co.za                    0.0%    30   21.1  20.6  19.8  21.2   0.0
  5.|-- cpt-net1.ip.adsl.co.za                   0.0%    30   20.1  23.1  18.7 112.9  17.0
  6.|-- 41.164.52.40                             0.0%    30   20.6  20.9  20.5  21.7   0.0
  7.|-- if-7-0.tcore1.KLT-Cape-Town.as6453.net   0.0%    30   21.9  24.5  20.2  93.0  13.2
  8.|-- if-5-40.tcore2.PV9-Lisbon.as6453.net     0.0%    30  179.6 179.1 178.3 180.4   0.3
  9.|-- if-2-2.tcore1.PV9-Lisbon.as6453.net      0.0%    30  174.1 174.9 173.7 177.5   0.7
 10.|-- if-1-3.tcore1.SV8-Highbridge.as6453.net  0.0%    30  181.7 182.7 180.8 198.4   3.2
 11.|-- if-19-2.tcore2.L78-London.as6453.net    20.0%    30  178.2 179.3 178.2 187.7   1.8
 12.|-- if-2-2.tcore1.L78-London.as6453.net      6.7%    30  181.4 181.3 180.4 185.1   0.7
 13.|-- if-17-2.tcore1.LDN-London.as6453.net     0.0%    30  178.3 178.1 177.3 183.1   0.9
 14.|-- 195.219.83.186                           0.0%    30  177.2 175.6 174.8 177.2   0.5
 15.|-- ae-4.r22.londen03.uk.bb.gin.ntt.net      0.0%    30  181.0 182.1 180.8 197.6   3.4
 16.|-- ae-8.r22.nycmny01.us.bb.gin.ntt.net      0.0%    30  249.8 252.6 249.4 283.3   7.1
 17.|-- ae-2.r06.nycmny01.us.bb.gin.ntt.net      0.0%    30  241.6 241.7 241.1 242.7   0.2
 18.|-- ae-11.amazon.nycmny01.us.bb.gin.ntt.net  0.0%    30  237.7 238.5 237.4 248.0   2.1
 19.|-- 54.240.229.78                            0.0%    30  248.2 248.4 247.6 251.0   0.6
 20.|-- 54.239.41.217                            0.0%    30  242.3 242.3 241.3 247.6   1.0
 21.|-- 54.239.108.122                           0.0%    30  243.2 262.7 242.1 477.7  48.6
 22.|-- 54.239.108.133                           0.0%    30  242.4 242.8 241.9 244.3   0.3
 23.|-- 205.251.245.244                          0.0%    30  241.7 241.7 241.1 242.5   0.0
 24.|-- ???                                     100.0    30    0.0   0.0   0.0   0.0   0.0
 
Last edited:
Hi AfriPeeps,
Slow response and packet loss at the moment in CPT.
Disregard Hop 3 - doesn't always respond well to MTR.

Code:
Start: Mon Dec  7 16:47:57 2015
HOST: N54L                                Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- home.gateway.home.gateway            0.0%    10    0.7   0.6   0.5   0.8   0.0
  2.|-- 169-0-62-1.ip.afrihost.co.za         0.0%    10   18.6  18.5  18.0  19.0   0.0
  3.|-- ???                                 100.0    10    0.0   0.0   0.0   0.0   0.0
  4.|-- cpt-up2.ip.adsl.co.za                0.0%    10   20.7  20.6  20.1  21.3   0.0
  5.|-- cpt-net1.ip.adsl.co.za               0.0%    10   20.0  19.9  19.5  20.3   0.0
  6.|-- 41.164.52.40                         0.0%    10   20.0  22.5  20.0  28.5   2.7
  7.|-- mtnns-2.cinx.net.za                  0.0%    10   21.3  21.7  21.3  22.3   0.0
  8.|-- 196.44.0.75                          0.0%    10   21.4  24.3  21.1  49.0   8.7
  9.|-- rb-cr-1.za--ct-cr-2.za.mtnns.net    20.0%    10   42.7  44.8  42.2  61.3   6.7
 10.|-- jh-cr-2.za--rb-cr-1.za-b.mtnns.net  10.0%    10   42.3  44.2  41.1  57.7   5.4
 11.|-- jh-dca-1.za--jh-cr-2.za-a.mtnns.net 10.0%    10   41.3  43.9  40.9  65.1   7.9
 12.|-- www.afrihost.com                    30.0%    10   40.5  41.1  40.4  42.0   0.0

Update: Also seeing this on Intl... www.amazon.com
Code:
Start: Mon Dec  7 16:51:21 2015
HOST: N54L                                    Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- home.gateway.home.gateway                0.0%    30    0.7   0.6   0.4   0.8   0.0
  2.|-- 169-0-62-1.ip.afrihost.co.za             0.0%    30   18.6  18.5  18.0  19.2   0.0
  3.|-- cpt-up1.ip.adsl.co.za                   76.7%    30  17433 18311 17433 18740 464.6
  4.|-- cpt-up2.ip.adsl.co.za                    0.0%    30   21.1  20.6  19.8  21.2   0.0
  5.|-- cpt-net1.ip.adsl.co.za                   0.0%    30   20.1  23.1  18.7 112.9  17.0
  6.|-- 41.164.52.40                             0.0%    30   20.6  20.9  20.5  21.7   0.0
  7.|-- if-7-0.tcore1.KLT-Cape-Town.as6453.net   0.0%    30   21.9  24.5  20.2  93.0  13.2
  8.|-- if-5-40.tcore2.PV9-Lisbon.as6453.net     0.0%    30  179.6 179.1 178.3 180.4   0.3
  9.|-- if-2-2.tcore1.PV9-Lisbon.as6453.net      0.0%    30  174.1 174.9 173.7 177.5   0.7
 10.|-- if-1-3.tcore1.SV8-Highbridge.as6453.net  0.0%    30  181.7 182.7 180.8 198.4   3.2
 11.|-- if-19-2.tcore2.L78-London.as6453.net    20.0%    30  178.2 179.3 178.2 187.7   1.8
 12.|-- if-2-2.tcore1.L78-London.as6453.net      6.7%    30  181.4 181.3 180.4 185.1   0.7
 13.|-- if-17-2.tcore1.LDN-London.as6453.net     0.0%    30  178.3 178.1 177.3 183.1   0.9
 14.|-- 195.219.83.186                           0.0%    30  177.2 175.6 174.8 177.2   0.5
 15.|-- ae-4.r22.londen03.uk.bb.gin.ntt.net      0.0%    30  181.0 182.1 180.8 197.6   3.4
 16.|-- ae-8.r22.nycmny01.us.bb.gin.ntt.net      0.0%    30  249.8 252.6 249.4 283.3   7.1
 17.|-- ae-2.r06.nycmny01.us.bb.gin.ntt.net      0.0%    30  241.6 241.7 241.1 242.7   0.2
 18.|-- ae-11.amazon.nycmny01.us.bb.gin.ntt.net  0.0%    30  237.7 238.5 237.4 248.0   2.1
 19.|-- 54.240.229.78                            0.0%    30  248.2 248.4 247.6 251.0   0.6
 20.|-- 54.239.41.217                            0.0%    30  242.3 242.3 241.3 247.6   1.0
 21.|-- 54.239.108.122                           0.0%    30  243.2 262.7 242.1 477.7  48.6
 22.|-- 54.239.108.133                           0.0%    30  242.4 242.8 241.9 244.3   0.3
 23.|-- 205.251.245.244                          0.0%    30  241.7 241.7 241.1 242.5   0.0
 24.|-- ???                                     100.0    30    0.0   0.0   0.0   0.0   0.0

Sorry about this :(
Not picking up any general issues from monitoring or my personal tests.

What DNS servers are you using?
 
Sorry about this :(
Not picking up any general issues from monitoring or my personal tests.

What DNS servers are you using?
Here you go.
Primary DNS Server 169.1.2.1
Secondary DNS Server 169.1.2.2

Still experiencing packet loss to afrihost.com.
No loss to news24.com.

Rgds,
SD

Code:
Start: Mon Dec  7 17:03:20 2015
HOST: N54L                                Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- home.gateway.home.gateway            0.0%    30    0.4   0.6   0.4   0.9   0.0
  2.|-- 169-0-62-1.ip.afrihost.co.za         0.0%    30   18.7  18.4  17.6  20.0   0.0
  3.|-- cpt-up1.ip.adsl.co.za               60.0%    30  13342 13973 13342 14760 485.7
  4.|-- cpt-up2.ip.adsl.co.za                0.0%    30   21.2  20.6  19.8  21.5   0.0
  5.|-- cpt-net1.ip.adsl.co.za               0.0%    30   19.7  23.2  19.3  91.1  13.6
  6.|-- 41.164.52.40                         0.0%    30   20.6  20.9  20.2  21.6   0.0
  7.|-- mtnns-2.cinx.net.za                  0.0%    30   21.5  21.8  20.9  22.4   0.0
  8.|-- 196.44.0.75                          0.0%    30   21.6  21.8  21.1  23.2   0.3
  9.|-- rb-cr-1.za--ct-cr-2.za.mtnns.net    13.3%    30   42.9  44.7  42.0  63.3   5.6
 10.|-- jh-cr-2.za--rb-cr-1.za-b.mtnns.net  26.7%    30   41.3  43.9  40.9  66.3   6.0
 11.|-- jh-dca-1.za--jh-cr-2.za-a.mtnns.net 23.3%    30   43.0  44.6  42.2  75.6   7.1
 12.|-- www.afrihost.com                    10.0%    30   41.9  41.6  40.5  42.9   0.4
 
Here you go.
Primary DNS Server 169.1.2.1
Secondary DNS Server 169.1.2.2

Still experiencing packet loss to afrihost.com.
No loss to news24.com.

Rgds,
SD

Code:
Start: Mon Dec  7 17:03:20 2015
HOST: N54L                                Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- home.gateway.home.gateway            0.0%    30    0.4   0.6   0.4   0.9   0.0
  2.|-- 169-0-62-1.ip.afrihost.co.za         0.0%    30   18.7  18.4  17.6  20.0   0.0
  3.|-- cpt-up1.ip.adsl.co.za               60.0%    30  13342 13973 13342 14760 485.7
  4.|-- cpt-up2.ip.adsl.co.za                0.0%    30   21.2  20.6  19.8  21.5   0.0
  5.|-- cpt-net1.ip.adsl.co.za               0.0%    30   19.7  23.2  19.3  91.1  13.6
  6.|-- 41.164.52.40                         0.0%    30   20.6  20.9  20.2  21.6   0.0
  7.|-- mtnns-2.cinx.net.za                  0.0%    30   21.5  21.8  20.9  22.4   0.0
  8.|-- 196.44.0.75                          0.0%    30   21.6  21.8  21.1  23.2   0.3
  9.|-- rb-cr-1.za--ct-cr-2.za.mtnns.net    13.3%    30   42.9  44.7  42.0  63.3   5.6
 10.|-- jh-cr-2.za--rb-cr-1.za-b.mtnns.net  26.7%    30   41.3  43.9  40.9  66.3   6.0
 11.|-- jh-dca-1.za--jh-cr-2.za-a.mtnns.net 23.3%    30   43.0  44.6  42.2  75.6   7.1
 12.|-- www.afrihost.com                    10.0%    30   41.9  41.6  40.5  42.9   0.4

If it's to our website it's due to some packet loss issues in our DC :(
Anything hosted outside of Gallo Manor should be fine though.
 
If it's to our website it's due to some packet loss issues in our DC :(
Anything hosted outside of Gallo Manor should be fine though.
Seeing issues on amazon.com showing up on the UK leg.
I'll monitor other services and let you know if anything pops up.
Thx.
 
Seeing issues on amazon.com showing up on the UK leg.
I'll monitor other services and let you know if anything pops up.
Thx.

Can't seem to replicate this on my end.
How's the packet loss looking on a ping across 20 requests to amazon.com?
 
2 things

1. i cannot open afrihost website at all on any of my 20 accounts.

and

2. Sahpping are back on all my lines 18% yipppppyyyyyyyyyyyyy... seems like the new network are F$%^$%& now...
 
2 things

1. i cannot open afrihost website at all on any of my 20 accounts.

and

2. Sahpping are back on all my lines 18% yipppppyyyyyyyyyyyyy... seems like the new network are F$%^$%& now...

Sorry about that, we're seeing some issues in our DC affecting a few sites.
Is ClientZone confirming shaping? Unfortunately shaping is part of the Uncapped model and can be expected during peak hours or when the network demand increases.
 
ja ja ja ja same story when you moved to mtn went good the first couple of months then down hill from there, starting to look the same on the new network...
 
ja ja ja ja same story when you moved to mtn went good the first couple of months then down hill from there, starting to look the same on the new network...

Shaping has been implemented before. Again, it's part of the product.
Let's just give the new network a chance here - I feel that what's been displayed so far has been nothing short of excellent.
 
ja ja ja ja same story when you moved to mtn went good the first couple of months then down hill from there, starting to look the same on the new network...
Show a bit of respect man. You having issues, so deal with AG in a better way. Everybody has experienced issues, and the reps have approached things in a professional way to assist.
 
2 things

1. i cannot open afrihost website at all on any of my 20 accounts.

and

2. Sahpping are back on all my lines 18% yipppppyyyyyyyyyyyyy... seems like the new network are F$%^$%& now...

When you signed up, you were aware of the shaping no? If you don't want to be shaped then move to capped or business uncapped.
 
Shaping has been implemented before. Again, it's part of the product.
Let's just give the new network a chance here - I feel that what's been displayed so far has been nothing short of excellent.
Sometimes I wonder how you guys do it. Lol if that was me, I would have probably have gone tombstone piledriver mode :D
 
speeds went down the crapper at about 10:45pm changed over to vox and working full speed
Had similar experience. Am also in CPT area on 10Mbps ADSL line and no, it could not have been Telkom exchange related, as Vox worked just fine!
Just did Speedtest and AH average download speed - 2.76Mbps and on VOX - 8.74Mbps!
 
Last edited:
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