Thanks
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Hi,
Could an Afrihost rep please assist me. I have a 200GB capped account with AH+ activated on it. I had 13GB+13GB rolled over from last month. It's being used in this order:
1. Feb data rollover
2. March data
3. March data AH+
4 Feb data AH+ rollover
Would it not make more sense if the AH+ rollover from last month was used before the current months regular and plus data?
Does it really take weeks or months for afrihost to action migration from telkom adsl+data package from telkom?
Got new number when I moved into new property and telkom sorted out the adsl etc.
But paid for adsl bundle on afrihost weeks ago .heading to months ...still waiting for migration...still shows pending on my afrihost account..
Do I just sit and wait ??
Sorry about that :/
FW me the convo and I'll check things out.
The testing that we've done on our end don't show trending results where an overall fix can be done, so it needs to run via a case by case basis for now.
I think if you guys re-introduce hour by hour data logging then you'll be able to see much easier.
As its been stated before, the graph is right, but the bar underneath is double, but because I can't see if I moved data at 6pm or 6am I have nothing to show you that you can't see already.
Latency was definitely okay for me, at around 20ms.No general issues at the time you posted, did you test some downloads to see what their throughput looked like?
Latency was definitely okay for me, at around 20ms.
The downloads ran okay, but pages on Chrome opened a bit slow. I did have alot of issues around my DNS on my router, as I struggled to get the correct settings. Eventually got it going again, so will see what it's like tonight.
Data is monitored hourly.
As I said though, the best way to tackle this is to have some form of comparative data to submit.
Not from our end.
I want data monitored by the minuteI'm saying from our end, otherwise we wouldn't be able to offer midnight data.
Either way, let's get some data together and create a proper escalation from our end, with real data for our team to look at![]()
.... have some form of comparative data to submit.
@AfriGuy - I'd like to know the answer to the following post, as well :
-snip
I wonder if Telkom changed something again with regards to ASSIA? Last few days I'm not getting speeds above 4 MB on my 4 MB line and ping is also much lower. When they started the whole ASSIA thing I almost always got speeds of around 4.5 MB and my ping was slightly higher around 50 ms. Not complaining, just wondering.
Not aware of any changes across the board, maybe they're just tweaking it in your area?
Does your router report fast path or interlaced?
huh???
Pretty hard to give you an answer off the bat here, you'll need to PM me your DSL username so I can pull that up for contextCould be that data links are being confused somewhere, let's confirm via PM though.