Afrihost POC Network - Afrigreen Feedback

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Yep everything else is ok.

Notice we are routing via Lisbon now?

hS2KtaQ.png
 
8-BALL said:
Yep everything else is ok.

Notice we are routing via Lisbon now?

hS2KtaQ.png
Click to expand...

As far as I know, we're still working on some international peering, so some routing will be less than ideal. We don't think it should introduce too much latency to the extent that your experience will be significantly altered though.

UPDATE: Just checked with our network team and this particular route is one we are satisfied with so we won't see that change in the foreseeable future :)
 
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AfriMan said:
As far as I know, we're still working on some international peering, so some routing will be less than ideal. We don't think it should introduce too much latency to the extent that your experience will be significantly altered though.

UPDATE: Just checked with our network team and this particular route is one we are satisfied with so we won't see that change in the foreseeable future :)
Click to expand...

I'm presuming the hop back to CPT form JHB will be eliminated when the CPT ipc becomes live?
 
8-BALL said:
I'm presuming the hop back to CPT form JHB will be eliminated when the CPT ipc becomes live?
Click to expand...

Yup! That will definitely be an area that will be improved upon once the full-out commences. :)
 
Evening Guys!

I'm checking with our Team if there are any issue in the PE area!
 
Are you guys cutting costs on the call center nowadays? I'm sure it used to run longer hours than it now does?
 
Captain Beer said:
Are you guys cutting costs on the call center nowadays? I'm sure it used to run longer hours than it now does?
Click to expand...

Incoming calls close at 20h00, however, the Team is still available for 24 hour Support via email. You can also send a SMS with Help in it to 32541 and the Team will call you back at any time.
 
AfriGenie said:
Incoming calls close at 20h00, however, the Team is still available for 24 hour Support via email. You can also send a SMS with Help in it to 32541 and the Team will call you back at any time.
Click to expand...

Thanks, will give that a shot. Hectic exchange congestion since Sunday.
 
Another Geo Location Issue:

Just tried to Book a Cruse with MSC and when ever you click on Book it responds along the lines off:

Restricted Access - You may only book on this web site from South Africa.
 
AfriGenie said:
I'm sure they will be able to assist! :)
Click to expand...
Just a quick question - how will AH be able to assist if it is exchange congestion?
I have had congestion since Feb and I keep getting told "it is up to Telkom to sort out congestion".
Don't get me wrong - if you guys can actually assist, that is AWESOME.
And if you can, please can I have some too?
 
Everything has been running really slow.
Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                          41.181.221.213 -   15 |    7 |    6 |   26 |   33 |   45 |   29 |
|                          41.181.221.214 -   12 |    9 |    8 |   26 |   38 |   87 |   27 |
|   rb-dca-2.za--qux-b.za.mtnbusiness.net -   12 |    9 |    8 |   25 |   33 |   69 |   26 |
|          rb-cr-1.za--rb-dca-2.mtnns.net -   67 |    3 |    1 |    0 |   30 |   30 |   30 |
|      jh-cr-2.za--rb-cr-1.za-b.mtnns.net -   67 |    3 |    1 |    0 |   29 |   29 |   29 |
|     jh-dca-2.za--jh-cr-2.za-a.mtnns.net -   15 |    7 |    6 |   26 |   32 |   49 |   49 |
|                        cache.google.com -   15 |    7 |    6 |    0 |   27 |   31 |   26 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Ping seems fine, however.
 
Just want to let you guys know. As of 4 hours ago, YouTube Gaming (Google's Twitch-like offering) has been set for worldwide release for today.

Hope the network is ready. Hopefully streams are served from Google CDNs so you guys don't have to do much.
 
caroper said:
Another Geo Location Issue:

Just tried to Book a Cruse with MSC and when ever you click on Book it responds along the lines off:

Restricted Access - You may only book on this web site from South Africa.
Click to expand...

Hmm that's weird. Could you give me the exact name of the website? Did you manage to book your cruise by switching back to your original account? :)
 
Dianysis said:
Just a quick question - how will AH be able to assist if it is exchange congestion?
I have had congestion since Feb and I keep getting told "it is up to Telkom to sort out congestion".
Don't get me wrong - if you guys can actually assist, that is AWESOME.
And if you can, please can I have some too?
Click to expand...

Good question, and you are quite right! Fixing congestion is mostly subject to Telkom's maintenance and upgrade schedule - and is something that no ISP really has control over, however, reporting it would not hurt at all and will hopefully aid in prioritizing any upgrade. ;)
 
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