Afrihost POC Network - Afrigreen Feedback

[LaraC]

4mbps Business Uncapped
JHB South

Well my p2p and vpn are still up to s***.
YT buffers like crazy.
/snip

My YouTube is still working perfectly. I would have love to test vpn by ever since I upgraded to Windows 10 my Cisco client isn't working anymore. I'm waiting for our IT guys for a compatible version.
When I tested P2P it worked well. Is there a file you'd like me to test or should I pick one to compare?

 

[AfriGuy]

which is when?!

More comms around this will be confirmed soon.

 

[AfriGuy]

Just to re-iterate for the guys browsing the forums now
We want to roll out production within October.

Morning All

I see a few people posting a poor experience on AfriGreen, and other seemed to have a decent experience. Seems consistent with what we in the team experienced. For some it was decent, others had issues, particularly on P2P and streaming.

We've kicked all the feedback up to the network team to do what they can on the POC infrastructure. I think there will be a lot of focus on the cutover to the new network in the coming days/weeks, but please be assured that we're going to put as much focus as possible on making sure that clients on our POC and production networks have the best experience until we're all on the new infrastructure soon.

 

[Dianysis]

My YouTube is still working perfectly. I would have love to test vpn by ever since I upgraded to Windows 10 my Cisco client isn't working anymore. I'm waiting for our IT guys for a compatible version.
When I tested P2P it worked well. Is there a file you'd like me to test or should I pick one to compare?

Still using the ubuntu torrent from last week.

 

[LaraC]

Still using the ubuntu torrent from last week.

I'll quickly try it and see what happens.

Edit:
Not doing so well I'm afraid.

 

[Emissary_Of_Pain]

Streaming on AG is impossible, can get max of 480p on AR

 

[AfriGuy]

I'll quickly try it and see what happens.

Edit:
Not doing so well I'm afraid.

View attachment 302894

Yeah P2P may be a bit wonky at the moment, seen similar results with torrents from my tests

 

[LaraC]

Streaming on AG is impossible, can get max of 480p on AR

YouTube perfect on AfriGreen, even at 1080p and it is always like that.

 

[Emissary_Of_Pain]

YouTube perfect on AfriGreen, even at 1080p and it is always like that.

View attachment 302898

For you maybe, I attached how my line is performing ... :wtf:


As mentioned before, this is not hating on you ... but ... You clearly have the AH super line ... as far as I am concerned your results mean nothing and should be ignored ...

When doing a study the odd result that is clearly out of wack compared to the rest is declared margin of error

 

[LaraC]

Yeah P2P may be a bit wonky at the moment, seen similar results with torrents from my tests

Hopefully the production network will fix it for everyone.

 

[AfriGuy]

For you maybe, I attached how my line is performing ... :wtf:


As mentioned before, this is not hating on you ... but ... You clearly have the AH super line ... as far as I am concerned your results mean nothing and should be ignored ...

When doing a study the odd result that is clearly out of wack compared to the rest is declared margin of error

While there are definitely some known issues on Afrigreen - it's not doom and gloom for everyone.
P2P is a know issue, however streaming shouldn't be affected. Can you paste up some comparison results?

 

[AfriGuy]

Hopefully the production network will fix it for everyone.

It shall indeed

 

[Bryn]

Diablo 3 unplayable right now. If there's anything you guys can do, the server for Europe is 213.155.155.233.

 

[AfriGuy]

Diablo 3 unplayable right now. If there's anything you guys can do, the server for Europe is 213.155.155.233.

I've seen a few reports like this
Is the experience any better over on your regular account?

 

[LaraC]

Diablo 3 unplayable right now. If there's anything you guys can do, the server for Europe is 213.155.155.233.

The IP times out when I do a ping test.

You are from PE, how is your overall AfriGreen experience?

 

[LaraC]

Trace route can't reach it either. Looks like an error on their network.

Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Lara>ping 213.155.155.233

Pinging 213.155.155.233 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 213.155.155.233:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Lara>tracert 213.155.155.233

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    53 ms    52 ms    50 ms  169-1-1-237.ip.afrihost.co.za [169.1.1.237]
  4    45 ms    45 ms    45 ms  169-1-1-238.ip.afrihost.co.za [169.1.1.238]
  5    45 ms    45 ms    45 ms  41.170.79.236
  6    46 ms    45 ms    46 ms  41.160.2.33
  7    45 ms    46 ms    45 ms  ix-0-3-0-0.tcore1.JSO-Johannesburg.as6453.net [216.6.55.37]
  8   221 ms   221 ms   218 ms  if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
  9   295 ms   303 ms   305 ms  if-0-1-0.core2.PV9-Lisbon.as6453.net [41.206.164.58]
 10   229 ms   229 ms   227 ms  if-0-0-0-2000.tcore1.PV9-Lisbon.as6453.net [80.231.158.1]
 11   223 ms   222 ms   223 ms  if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 12   219 ms   221 ms   221 ms  if-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
 13   230 ms   225 ms   231 ms  if-15-2.tcore2.LDN-London.as6453.net [80.231.131.118]
 14   228 ms   227 ms   227 ms  ldn-b5-link.telia.net [62.115.9.173]
 15   221 ms   221 ms   221 ms  ldn-bb3-link.telia.net [213.155.136.74]
 16   236 ms   225 ms   225 ms  adm-bb3-link.telia.net [213.155.136.117]
 17   233 ms   233 ms   233 ms  adm-b2-link.telia.net [62.115.141.45]
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25  ^C
C:\Users\Lara>

 

[Emissary_Of_Pain]

While there are definitely some known issues on Afrigreen - it's not doom and gloom for everyone.
P2P is a know issue, however streaming shouldn't be affected. Can you paste up some comparison results?

:::RED:::

Torrents hitting 35kbps,
Browsing feels initially sluggish but fine overall, Facebook is almost unusable.

Best speedtest out of 10 tries on both JHB & CPT:


Stats for nerds:



:::GREEN:::

Torrents hitting 4kbps
Browsing feels okay with minor slow loads but nothing major, Facebook is dead (been a few min and can't load my feed at all)

Best speedtest out of 10 tries on both JHB & CPT:


Stats for nerds:



This is terrible for a 10Mbps Business Account. No excuses

 

[AfriGuy]

:::RED:::

Torrents hitting 35kbps,
Browsing feels initially sluggish but fine overall, Facebook is almost unusable.

Best speedtest out of 10 tries on both JHB & CPT:
View attachment 302902

Stats for nerds:
View attachment 302904


:::GREEN:::

Torrents hitting 4kbps
Browsing feels okay with minor slow loads but nothing major, Facebook is dead (been a few min and can't load my feed at all)

Best speedtest out of 10 tries on both JHB & CPT:
View attachment 302906

Stats for nerds:
View attachment 302908


This is terrible for a 10Mbps Business Account. No excuses

These results are awful
Let's tackle the YouTube throughput quickly though, that's what's standing out here.

Any special configs on your end?
Would you be able to tell me what server you're pulling content down from?

 

[Emissary_Of_Pain]

These results are awful
Let's tackle the YouTube throughput quickly though, that's what's standing out here.

Any special configs on your end?
Would you be able to tell me what server you're pulling content down from?

Glad you can actually agree that the results suck.

YGPM

 

[Bryn]

The IP times out when I do a ping test.

You are from PE, how is your overall AfriGreen experience?

Very good. Only the last few days has P2P performance been relatively poor, especially during working hours. But otherwise really great, especially with streaming.