Afrihost POC Network - Afrigreen Feedback

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Igor III said:
I kinda feel the same way, as logging my issue with ClientZone ended in the claim that the fault is with my Telkom line, Modem, PC, blablabla - where it clearly is not the case as I dont have the issue with the same equipment on a different ISP network.

The major dilemma here is - which ISP do one go to if you decide to jump this ship?
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I really don't know.
Don't want to jump from the pan into the fire either.
 
DonaldMickey said:
I really don't know.
Don't want to jump from the pan into the fire either.
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Yep, my thoughts too :)

It is just a little bit annoying to jump through all the hoops, do all the requested tests and then have your issue remain unattended to (or seemingly unattended).

And when I look at the other ISP/options out there, I am not sure which one is the lesser evil :D

In the end, it would appear that there are some issues with all of them and I suppose it is tough for an ISP to keep up with the data demands of their client base.
 
Igor III said:
?

Hang on, I think we have maybe cross wires here .......... I have been kinda answering the same questions a few times these last two days :)

So let me try and word it differently, or just maybe summarize my problem.

For approximately the past two weeks I have experienced sever lag spikes during peak times. This phenomenon appears on both my Afrihost accounts (I currently have a capped account with Afrihost on a 2MB Telkom ADSL line).

This implies that if I set my router to use the [email protected] account or the xxxx@afrigreen account, the result is similar - severe latency to the extent that online gaming is pure internet hell.

This problem applies to all the gaming servers I try to connect to - Forsaken World, Guild Wars 2 and Diablo III.

When I use my 1GB free WebAfrica account and connect to the abovementioned gaming sites (i.e. - Forsaken World, Guild Wars 2 and Diablo III), I find the ping rate to be "normal" for a PC situated in South Africa and connecting to a EU gaming server.

When performing trace tests via Ping Plotter, the results reflect what I experience ......... high latency on anyone of the Afrihost networks and "normal" latency on the WebAfrica network.

In my limited knowledge of how these things work, I believe the problem is with Afrihost and hence my question: Is Afrihost going to do something about it?
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The same results over two separate IPCs may need a little more troubleshooting - do you have a backup ISP account you can test with?
Again, with the production network pushed out live we should see these issues firmly in the past.
 
jmacc said:
Do you consider giving clients additional bandwidth which they cannot use due to a broken network giving back?
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There have been many occasions were Afrigreen has performed extremely well. It has't been doom and gloom from day 1.
 
Captain Beer said:
P2P is ****ed on both networks this evening, I'm on a capped account. WebAfrica running at full speed.
The worst decision I ever made was handing my line over to AH to manage. The production based AfriGreen is going to suck just as bad, I guarantee it.
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Not necessarily no. I think you're making an assumption based on what Afrigreen is like now.
Afrigreen was setup as POC, not a replacement network. So we're taking the good out of Afrigreen and using that on production. I guess the proof is in the pudding.
 
AfriGuy said:
The same results over two separate IPCs may need a little more troubleshooting - do you have a backup ISP account you can test with?
Again, with the production network pushed out live we should see these issues firmly in the past.
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Igor III did test with WebAfrica and the results were much better.
 
AfriGuy said:
The same results over two separate IPCs may need a little more troubleshooting - do you have a backup ISP account you can test with?
Again, with the production network pushed out live we should see these issues firmly in the past.
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I am not sure what you are asking to be brutally honest.

I have tested the same IP address on a WebAfrica account and it revealed normal latency - what is implied by the term backup ISP account?
 
P2P dead on both accounts for me as well, torrents don't even start up for me on green, just dead.

Red starts up at least but not getting more than 5kbps.


Speed tests show same results as last night capping off at around 5/6Mbps ...



This is utter crap ...
 
AfriGuy said:
There have been many occasions were Afrigreen has performed extremely well. It has't been doom and gloom from day 1.
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Just a pity it did not last. Consistency seems to be beyond Afrihost's reach.
 
Emissary_Of_Pain said:
P2P dead on both accounts for me as well, torrents don't even start up for me on green, just dead.

Red starts up at least but not getting more than 5kbps.


Speed tests show same results as last night capping off at around 5/6Mbps ...



This is utter crap ...
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According to AfriGuy your current problems should be viewed against how well Afrigreen worked previously and how well the new network will work in the future. The present does not matter. Just keep paying.
 
Igor III said:
I am not sure what you are asking to be brutally honest.

I have tested the same IP address on a WebAfrica account and it revealed normal latency - what is implied by the term backup ISP account?
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Sorry, that is what I was referring to as a backup ISP.
I'm confident we'll see better results through the roll out of the production network.
 
AfriGreen is dead for me. Browsing, p2p, torrents, steam, gaming all ridiculously slow.
AfriRed working 100% for me however. Don't have the time to post traces just wanted to mention that I have a working AfriRed.
 
AfriGuy said:
Afrigreen was never setup as a permanent solution though.
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Thus far it appears that Afrihost in general was not setup as a "permanent solution". The only thing that is consistent is your billing.
 
Mike43110 said:
AfriGreen is dead for me. Browsing, p2p, torrents, steam, gaming all ridiculously slow.
AfriRed working 100% for me however. Don't have the time to post traces just wanted to mention that I have a working AfriRed.
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We're aware that Afrigreen is bogged down a bit.
Best to use your regular account for now.
 
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