Afrihost POC Network - Afrigreen Feedback

[signeffex]

no eta on new network still?

 

[AfriMan]

no eta on new network still?

There should be a mail coming out from Gian in the next day or so (possibly even today) with some more information and time commitments. What I can definitely say is that we'll be on the new network within the month, and clients already on Afrigreen will be there the soonest, as we'll cut over from AfriGreen POC to AfriGreen Production first.

 

[Vorastra]

There should be a mail coming out from Gian in the next day or so (possibly even today) with some more information and time commitments. What I can definitely say is that we'll be on the new network within the month, and clients already on Afrigreen will be there the soonest, as we'll cut over from AfriGreen POC to AfriGreen Production first.

Afriman, did you forward that issue I reported about lag spikes and packetloss in WoT?

http://mybroadband.co.za/vb/showthr...rk-Afrigreen-Feedback?p=16217162#post16217162
http://mybroadband.co.za/vb/showthr...rk-Afrigreen-Feedback?p=16223792#post16223792
http://mybroadband.co.za/vb/showthr...rk-Afrigreen-Feedback?p=16224442#post16224442
http://mybroadband.co.za/vb/showthr...rk-Afrigreen-Feedback?p=16224596#post16224596

Or is Afriguy handling it?

 

[AfriMan]

Afriman, did you forward that issue I reported about lag spikes and packetloss in WoT?

http://mybroadband.co.za/vb/showthr...rk-Afrigreen-Feedback?p=16217162#post16217162
http://mybroadband.co.za/vb/showthr...rk-Afrigreen-Feedback?p=16223792#post16223792
http://mybroadband.co.za/vb/showthr...rk-Afrigreen-Feedback?p=16224442#post16224442
http://mybroadband.co.za/vb/showthr...rk-Afrigreen-Feedback?p=16224596#post16224596

Or is Afriguy handling it?

All the issues raised in the thread are forwarded to the network team. If it's something they can fix they will address ASAP. However some issues are obviously going to be incorporated in the new network configuration if they can't be deployed on the POC.

 

[jmacc]

Considering that we have had to put up with this poor and inconsistent internet performance for several days now, can we expect a refund from Afrihost this month?

 

[LaraC]

I've had very good connectivity ever since the POC launched.

 

[jmacc]

Just a pity many of us do not share the same pure internet joy experience. It's been dismal performance mostly. Feels like the Legacy Afrihost network problems have returned with a vengeance.

 

[LaraC]

What is the Legacy Afrihost network?

 

[jmacc]

The network running on the MTN backbone. I.e. prior to Afrigreen.

 

[LaraC]

I thought you referred to an older product. Even the normal Afrihost account worked well for me.

 

[Igor III]

The feedback from the network team is that gaming should be good on Afrigreen, though I know some posts on this thread seem to indicate differently, particularly on Uncapped. Which product are you using?

Somehow ...... I do not agree with the feed back from the Afrihost network team and after reviewing the ping plotter tests I made a few minutes ago (one on the afrigreen network and the other on the WebAfrica network), I am sure that even you will agree that the performance I get on the Afrihost network is appalling. :twisted:

Question: As I have been having this issue for the past two weeks, is Afrihost looking into fixing it?

 

[signeffex]

Considering that we have had to put up with this poor and inconsistent internet performance for several days now, can we expect a refund from Afrihost this month?

Im seriously willing to overlook the refund if they can match what vox is doing. Data rollover and zero rated between midnight and 6am.
This with usable service of course

 

[LaraC]

I've downloaded PingPlotter and tested the same IP.
It showed the Jitter on hop 3 and 9 is very high.
There is also packet loss on hops 16 and 17.

 

[jmacc]

Either way we need compensation. You cannot charge a customer for dysfunctional services or products.

 

[Igor III]

I've downloaded PingPlotter and tested the same IP.
It showed the Jitter on hop 3 and 9 is very high.
There is also packet loss on hops 16 and 17.

View attachment 303160

And if u try the same IP with a different ISP?

Why is only Afrihost showing high ping on this site and in my example not WebAfrica?

 

[LaraC]

And if u try the same IP with a different ISP?

Why is only Afrihost showing high ping on this site and in my example not WebAfrica?

The test was done with AfriGreen and it compares with very well to the test you've done with your WebAfrica account. I'm sure my Telkom account will give the same figures.

 

[Dianysis]

Last Result:
Download Speed: 3317 kbps (414.6 KB/sec transfer rate)
Upload Speed: 420 kbps (52.5 KB/sec transfer rate)
Latency: 37 ms
Tue Oct 06 2015 19:29:55 GMT+0200 (SAST)

Google play store updates reach 1 mbps if I am lucky.
YT steaming nicely at 3.1 mbps.
Torrents even reaching 300+ KB/s.
VPN is still a no go though.
Windows updates were running really slowly (<1 mbps) at around 4pm.
Browsing is random - some websites load decently whole others take ages.
9gag android app loads images and gifs really slowly (300 kbps).

 

[Dianysis]

The test was done with AfriGreen and it compares with very well to the test you've done with your WebAfrica account. I'm sure my Telkom account will give the same figures.

Sorry but no - it doesn't look similar to his test on WA.
There was no packet loss on his WA test for one plus most readings on the WA were sub 200 ms.

 

[Dan C]

The test was done with AfriGreen and it compares with very well to the test you've done with your WebAfrica account. I'm sure my Telkom account will give the same figures.

You should get much better ping on WebAfrica. My telkom account is about 50ms better. But that makes sense as Afrigreen as no IPC in the south yet, AFAIK.

 

[Igor III]

The test was done with AfriGreen and it compares with very well to the test you've done with your WebAfrica account. I'm sure my Telkom account will give the same figures.

Oops sorry, I am somehow not sure what you are saying.

Are you saying that similar to my afrigreen ping plotter account there is abnormal high latency when testing on IP 95.172.91.23 on your end as well (i.e. a latency issue on the afrigreen network)?

I am only showing test results to the FW EU server address to illustrate the problem I am having (this site shows it the best - ie highest latency). I can do a similar test to the EU Battlenet server whereby a test on WA account has much less latency than the Afihost/Afrigreen network.

PS: As noted in my previous posts, it does not matter if I use @afrigreen or @ afrihost - the high latency problem I am having is on both these networks.