Afrihost POC Network - Afrigreen Feedback

[LaraC]

Very good. Only the last few days has P2P performance been relatively poor, especially during working hours. But otherwise really great, especially with streaming.

Awesome! My super line isn't so random after all.

 

[DonaldMickey]

.

 

[Dianysis]

.

??

 

[caroper]

Any Afrigeeks still online or have they all gone home for the night?
Edit:
I see it is 11:30 They should be home I didn't realise the time, will try in the morning

 

[AfriMan]

Any Afrigeeks still online or have they all gone home for the night?
Edit:
I see it is 11:30 They should be home I didn't realise the time, will try in the morning

The guys on the later shift are supposed to go home at 8pm, I see they sometimes hang around a little later. Otherwise, PM is always good. We usually answer all our PM's within 24 hours

 

[AfriMan]

Very good. Only the last few days has P2P performance been relatively poor, especially during working hours. But otherwise really great, especially with streaming.

Definitely seeing the same. YouTube seemed OK for me, struggled a little on high res around 7-8 PM but was perfect on 480p and mostly on 720p.

 

[Igor III]

Apologies, seems I have been posting my Afrihost experience in possibly the wrong area - this is a continuation of my post from http://mybroadband.co.za/vb/showthread.php/519939-Afrihost-Capped-latency-issues?p=16227326&posted=1

Thanks, not looking good at all here.
I see you're using Afrigreen - do you see the same performance using your regular account too?

If I swap over to the @afrihost, the lag spikes appears to be slightly worse (on the MTN backbone) - running Diablo III on the MTN network via AH is a certain death by latency

The only solution for me at the moment to enjoy gaming is to use my AH account for downloads and my 1GB free WA account for gaming.

Ping Plotter test on the MTN network:

PS: I trust it will be OK, if I continue this thread on the Afrihost POC Network Afrigreen Feedback page.

 

[AfriMan]

Apologies, seems I have been posting my Afrihost experience in possibly the wrong area - this is a continuation of my post from http://mybroadband.co.za/vb/showthread.php/519939-Afrihost-Capped-latency-issues?p=16227326&posted=1



If I swap over to the @afrihost, the lag spikes appears to be slightly worse (on the MTN backbone) - running Diablo III on the MTN network via AH is a certain death by latency

The only solution for me at the moment to enjoy gaming is to use my AH account for downloads and my 1GB free WA account for gaming.

Ping Plotter test on the MTN network:

PS: I trust it will be OK, if I continue this thread on the Afrihost POC Network Afrigreen Feedback page.

The feedback from the network team is that gaming should be good on Afrigreen, though I know some posts on this thread seem to indicate differently, particularly on Uncapped. Which product are you using?

 

[Vulkyrie]

Is a Telscum tech allowed to change my sync speed without my consent?

 

[Igor III]

The feedback from the network team is that gaming should be good on Afrigreen, though I know some posts on this thread seem to indicate differently, particularly on Uncapped. Which product are you using?

Capped Afrihost account :/

Although - the current lag spikes and occasional packet loss issue affects playing PWI's Forsaken world the worst. GW2 and Battlenet games are playable, but the lag can become rather frustrating.

In game ping last night for Forsaken World:

Battlenet - Diablo III runs around double the norm (~500) during peak periods (which is obviously no fun when surrounded by mobs wanting to kill you )

 

[LaraC]

Is a Telscum tech allowed to change my sync speed without my consent?

IIRC Sync speed is controlled by new software Telkom installed recently to ensure that you have a stable connection.

 

[Vulkyrie]

IIRC Sync speed is controlled by new software Telkom installed recently to ensure that you have a stable connection.

After a tech gave me a call yesterday asking me if my line was okay I replied yes, shortly after I saw that my sync speed is at 2mb. It was perfectly stable on a 4mb...never got disconnects and an avg speed of 3.5. I paid for a 4mb line so I think it's unacceptable for them to downgrade me. I called them and it was a manual change, the system did not change it, the stupid tech did.

 

[LaraC]

After a tech gave me a call yesterday asking me if my line was okay I replied yes, shortly after I saw that my sync speed is at 2mb. It was perfectly stable on a 4mb...never got disconnects and an avg speed of 3.5. I paid for a 4mb line so I think it's unacceptable for them to downgrade me. I called them and it was a manual change, the system did not change it, the stupid tech did.

That is most definitely a mistake which the Telkom technician should fix.

 

[Vulkyrie]

That is most definitely a mistake which the Telkom technician should fix.

The sad part is that Afrihost is supposed to manage my line, instead I'm the one sorting out this problem. #AfriSwag

 

[AfriMan]

Is a Telscum tech allowed to change my sync speed without my consent?

Technically speaking they can, their terms of service allow them to change sync profiles for best performance of the line and the exchange in general

 

[Vulkyrie]

Technically speaking they can, their terms of service allow them to change sync profiles for best performance of the line and the exchange in general

Well then I want a refund from Afrihost

 

[AfriMan]

The sad part is that Afrihost is supposed to manage my line, instead I'm the one sorting out this problem. #AfriSwag

We definitely should be able to help there. Happy to jump in for you if you need that sorted, just send me a PM

 

[AfriMan]

Well then I want a refund from Afrihost

Our terms of service are in conjunction with theirs - so we're all in the same boat here. Telkom have done it to me too

 

[JazzeD]

I have changed back to normal AfriHost Sunday night as every night on AfriGreen I had issues streaming Videos on Facebook.
I have double checked, nothing else was downloadong every night i had issues with this.

Working fine Sunday night and last night again. Other stuff still also running fine.

 

[AfriMan]

I have changed back to normal AfriHost Sunday night as every night on AfriGreen I had issues streaming Videos on Facebook.
I have double checked, nothing else was downloadong every night i had issues with this.

Working fine Sunday night and last night again. Other stuff still also running fine.

We've seen some performance issues on AfriGreen in the last few days, though by and large we're seeing a lot of improvement. Can you switch back and tell us exactly which services are giving problems? Real time services should be performing well