Afrihost POC Network - Afrigreen Feedback

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Dan C said:
Going well this side.. Ping in-game to UK servers hovers at about 220ms (not bad seeing that we are still going via the Gauteng route) , but is still on par with Telkom.

Once the IPC in the South is sorted I hope to see 190-200ms ... hoping :)
Click to expand...

I hope to see 165ms like before :p
 
Dan C said:
Going well this side.. Ping in-game to UK servers hovers at about 220ms (not bad seeing that we are still going via the Gauteng route) , but is still on par with Telkom.

Once the IPC in the South is sorted I hope to see 190-200ms ... hoping :)
Click to expand...

Great to hear it!
Once production rolls out and we see points of presence as they are now - your latency will decrease.
 
AfriGuy said:
Great to hear it!
Once production rolls out and we see points of presence as they are now - your latency will decrease.
Click to expand...

I hope so :) But saying that I don't play any first shooter games so not that important. As long as it's stable it's fine for me.
 
Alright guys, time for me to start packing up.
Time to find some dinner and the biggest, coldest beer I can find :D

Thanks again to everyone for sticking it out with us today! Really awesome to see that everyone is happy on Afrigreen!
I'll be back on Monday morning.
 
AfriGuy said:
Alright guys, time for me to start packing up.
Time to find some dinner and the biggest, coldest beer I can find :D

Thanks again to everyone for sticking it out with us today! Really awesome to see that everyone is happy on Afrigreen!
I'll be back on Monday morning.
Click to expand...

Enjoy :)
 
yesterday things were going so well but today its just terrible.
Half my line speed with ridiculous ping times.
I guess this is gonna be all weekend...
 
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signeffex said:
yesterday things were going so well but today its just terrible.
Half my line speed with ridiculous ping times.
I guess this is gonna be all weekend...
Click to expand...

That's definitely not what you should be seeing. Can you please drop me a PM with your username and some details on what you're experiencing like a traceroute? I'm sure we can figure out what's going on here :(
 
Seeing strange results:

Tracing route to www.google.co.za [216.58.223.3]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 27 ms 8 ms 9 ms 169-1-5-5.ip.afrihost.co.za [169.1.5.5]
4 161 ms 8 ms 31 ms 169-1-5-6.ip.afrihost.co.za [169.1.5.6]
5 24 ms 8 ms 8 ms 169-1-5-52.ip.afrihost.co.za [169.1.5.52]
6 414 ms 52 ms 95 ms google.jb1.napafrica.net [196.46.25.166]
7 83 ms 91 ms 118 ms 72.14.237.239
8 67 ms 72 ms 110 ms jnb01s07-in-f3.1e100.net [216.58.223.3]

Trace complete.

Saix speed test to rosebank:
Last Result:
Download Speed: 2316 kbps (289.5 KB/sec transfer rate)
Upload Speed: 394 kbps (49.3 KB/sec transfer rate)
Latency: 17 ms
10/16/2015, 9:11:12 PM

Saix Speedtest to Durban
Last Result:
Download Speed: 1593 kbps (199.1 KB/sec transfer rate)
Upload Speed: 426 kbps (53.3 KB/sec transfer rate)
Latency: 44 ms
10/16/2015, 9:13:01 PM


Saix Speedtest to Cape Town
Last Result:
Download Speed: 1518 kbps (189.8 KB/sec transfer rate)
Upload Speed: 423 kbps (52.9 KB/sec transfer rate)
Latency: 39 ms
10/16/2015, 9:18:38 PM

Am I still on the POC network because these results still the same as ever and the time is 21:13. 00:00 and I'll get the normal full speed again.


Looking at my log I'm connecting to:

Jan 1 02:01:02 pppd[524]: local IP address 169.0.70.113
Jan 1 02:01:02 pppd[524]: remote IP address 41.170.72.193
Jan 1 02:01:02 pppd[524]: primary DNS address 169.1.1.2
Jan 1 02:01:02 pppd[524]: secondary DNS address 169.1.1.1

If I switch to the AH account my connection becomes:

Oct 16 21:23:01 pppd[847]: local IP address 105.237.156.226
Oct 16 21:23:01 pppd[847]: remote IP address 105.237.61.65
Oct 16 21:23:01 pppd[847]: primary DNS address 196.7.7.7
Oct 16 21:23:01 pppd[847]: secondary DNS address 196.7.8.9

Retesting SAIX speed test with AH account to Rosebank:
Last Result:
Download Speed: 2110 kbps (263.8 KB/sec transfer rate)
Upload Speed: 369 kbps (46.1 KB/sec transfer rate)
Latency: 22 ms
10/16/2015, 9:24:35 PM

Retesting SAIX speed test with AH account to Cape Town:
Last Result:
Download Speed: 1430 kbps (178.8 KB/sec transfer rate)
Upload Speed: 352 kbps (44 KB/sec transfer rate)
Latency: 45 ms
10/16/2015, 9:27:32 PM
 
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Local speedtest shows quiet a high ping, on the old network before it went pear shaped I used top get a ping of about 12ms, now on the new Afrigreen network I am sitting on 37ms, big difference. Any idea why?
 
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Igor III said:
@AfriGuy - any chance of replying to my long overdue PM ?
Click to expand...

AfriGuy said:
Will do today, sorry man. Been a bit crazy around these parts.
I promise, you'll have a reply before 8pm tonight.
Click to expand...

6:36 am the next morning ........ peeks in mailbox :erm:

LOL, no surprise ......... mailbox is empty :p

Just a little life tip Mr AfriGuy and Mr AfriGenie: Do not offer assistance, if you do not mean it, it creates an expectation and if you not really willing to deliver ..... it adds to the frustration that one currently experience with Afrihost's crappy internet at the moment.

Afrihost ClientZone has disappointed on so many occasions, this you guys asked me to share so that "you can look into it" Sorry to say, but like AH ClientZone, your delivery (or non-delivery) on promises is also not very pleasing.

PS: Don't worry to deliver on the empty promise, I have decided it won't happen and will move on.
 
Igor III said:
6:36 am the next morning ........ peeks in mailbox :erm:

LOL, no surprise ......... mailbox is empty :p

Just a little life tip Mr AfriGuy and Mr AfriGenie: Do not offer assistance, if you do not mean it, it creates an expectation and if you not really willing to deliver ..... it adds to the frustration that one currently experience with Afrihost's crappy internet at the moment.

Afrihost ClientZone has disappointed on so many occasions, this you guys asked me to share so that "you can look into it" Sorry to say, but like AH ClientZone, your delivery (or non-delivery) on promises is also not very pleasing.

PS: Don't worry to deliver on the empty promise, I have decided it won't happen and will move on.
Click to expand...

You are absolutely right, we have dropped the ball here and let you down. But I don't think we should give up on your query, you need some answers and it's our job to get them for you.

Let me get involved and figure out what is going on here. I'll get someone from our Critical Care department to call you go through this with a fine tooth comb to make sure every aspect of your query gets sorted.

Please PM me your account and contact details and I promise you will get the help you've been asking for :(
 
PurSpyk!! said:
Local speedtest shows quiet a high ping, on the old network before it went pear shaped I used top get a ping of about 12ms, now on the new Afrigreen network I am sitting on 37ms, big difference. Any idea why?
Click to expand...

Can I see those traceroutes? We are generally seeing excellent ping. It could be that you're not yet routing via the local Cape Town IPC, but the traceroute should tell us that.
 
fishfly said:
Seeing strange results:

Tracing route to www.google.co.za [216.58.223.3]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 27 ms 8 ms 9 ms 169-1-5-5.ip.afrihost.co.za [169.1.5.5]
4 161 ms 8 ms 31 ms 169-1-5-6.ip.afrihost.co.za [169.1.5.6]
5 24 ms 8 ms 8 ms 169-1-5-52.ip.afrihost.co.za [169.1.5.52]
6 414 ms 52 ms 95 ms google.jb1.napafrica.net [196.46.25.166]
7 83 ms 91 ms 118 ms 72.14.237.239
8 67 ms 72 ms 110 ms jnb01s07-in-f3.1e100.net [216.58.223.3]

Trace complete.

Saix speed test to rosebank:
Last Result:
Download Speed: 2316 kbps (289.5 KB/sec transfer rate)
Upload Speed: 394 kbps (49.3 KB/sec transfer rate)
Latency: 17 ms
10/16/2015, 9:11:12 PM

Saix Speedtest to Durban
Last Result:
Download Speed: 1593 kbps (199.1 KB/sec transfer rate)
Upload Speed: 426 kbps (53.3 KB/sec transfer rate)
Latency: 44 ms
10/16/2015, 9:13:01 PM


Saix Speedtest to Cape Town
Last Result:
Download Speed: 1518 kbps (189.8 KB/sec transfer rate)
Upload Speed: 423 kbps (52.9 KB/sec transfer rate)
Latency: 39 ms
10/16/2015, 9:18:38 PM

Am I still on the POC network because these results still the same as ever and the time is 21:13. 00:00 and I'll get the normal full speed again.


Looking at my log I'm connecting to:

Jan 1 02:01:02 pppd[524]: local IP address 169.0.70.113
Jan 1 02:01:02 pppd[524]: remote IP address 41.170.72.193
Jan 1 02:01:02 pppd[524]: primary DNS address 169.1.1.2
Jan 1 02:01:02 pppd[524]: secondary DNS address 169.1.1.1

If I switch to the AH account my connection becomes:

Oct 16 21:23:01 pppd[847]: local IP address 105.237.156.226
Oct 16 21:23:01 pppd[847]: remote IP address 105.237.61.65
Oct 16 21:23:01 pppd[847]: primary DNS address 196.7.7.7
Oct 16 21:23:01 pppd[847]: secondary DNS address 196.7.8.9

Retesting SAIX speed test with AH account to Rosebank:
Last Result:
Download Speed: 2110 kbps (263.8 KB/sec transfer rate)
Upload Speed: 369 kbps (46.1 KB/sec transfer rate)
Latency: 22 ms
10/16/2015, 9:24:35 PM

Retesting SAIX speed test with AH account to Cape Town:
Last Result:
Download Speed: 1430 kbps (178.8 KB/sec transfer rate)
Upload Speed: 352 kbps (44 KB/sec transfer rate)
Latency: 45 ms
10/16/2015, 9:27:32 PM
Click to expand...

Definitely weird in your results. I'm also seeing weird stuff routing to google.com or google.co.za (might be the way Google are doing their caching). Other sites seem perfect though.

traceroute to mybroadband.co.za (141.101.112.56), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 1.041 ms 0.815 ms 0.692 ms
2 * * *
3 169-1-5-6.ip.afrihost.co.za (169.1.5.6) 15.051 ms 14.048 ms 13.820 ms
4 169-1-5-52.ip.afrihost.co.za (169.1.5.52) 20.646 ms 14.413 ms 13.301 ms
5 africainx.jb1.napafrica.net (196.46.25.135) 13.689 ms 13.486 ms 13.394 ms
6 41-66-181-59-3b.clo008-cdn-local-vlan-321.africainx.net (41.66.181.59) 13.218 ms 13.121 ms 45.690 ms
7 141.101.112.56 (141.101.112.56) 13.078 ms 15.258 ms 23.008 ms

Here's my google trace (removed the firewall timeouts at the end):

traceroute to google.com (197.80.128.30), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 1.423 ms 0.750 ms 1.165 ms
2 * * *
3 169-1-5-6.ip.afrihost.co.za (169.1.5.6) 15.113 ms 13.625 ms 14.199 ms
4 169-1-5-52.ip.afrihost.co.za (169.1.5.52) 13.945 ms 17.457 ms 13.431 ms
5 mweb.jb1.napafrica.net (196.46.25.145) 14.952 ms 15.521 ms 14.352 ms
6 197-80-7-110.jhb.mweb.co.za (197.80.7.110) 15.054 ms
197-80-7-14.jhb.mweb.co.za (197.80.7.14) 15.741 ms
101.te0-0-2-2.vic-pe-13.optinet.net (197.80.7.13) 18.085 ms

Haven't seen this before but latency is excellent and getting any packet loss.
 
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electrofreeze said:
once again it is weekend and speeds are down the crapper again
Click to expand...

Speeds are excellent for me - this is pretty much my line max :)

LS0FSbG.png


Any results from your side that I can look at?
 
My connection keeps dropping - like every 5-10 minutes it disconnects and then comes back a few minutes later.

I'm on Afrigreen. Is this part of the network migration?
 
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