Afrihost POC Network - Afrigreen Feedback

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Just an issue my side - can download at 3 mbps from playstore.
But when I try to update my note 4 to lollipop, estimated time is 14 hours for 1 gb. Switch to 3g - will download in under 20 minutes.
 
Just an issue my side - can download at 3 mbps from playstore.
But when I try to update my note 4 to lollipop, estimated time is 14 hours for 1 gb. Switch to 3g - will download in under 20 minutes.

1GB/14 hours = 19.8412698 kBps = 0.158730158 Mbps
 
Just an issue my side - can download at 3 mbps from playstore.
But when I try to update my note 4 to lollipop, estimated time is 14 hours for 1 gb. Switch to 3g - will download in under 20 minutes.
Last Result:
Download Speed: 3350 kbps (418.8 KB/sec transfer rate)
Upload Speed: 419 kbps (52.4 KB/sec transfer rate)
Latency: 36 ms
Thu Jul 30 2015 17:48:19 GMT+0200 (SAST)

So at the moment my exchange is NOT to blame.
 
Hey guys

Most tweaks should be completed.
Sorry, wasn't meant to drop connections today during tests, we ran various software updates on the equipment which caused the drops. We're monitoring closely, but the worst should be over now.

AfriGenie is taking things over :)
 
Hey guys

Most tweaks should be completed.
Sorry, wasn't meant to drop connections today during tests, we ran various software updates on the equipment which caused the drops. We're monitoring closely, but the worst should be over now.

AfriGenie is taking things over :)

Connection is still crap. Torrent less than 1KB/s. Mybroadband takes forever to load.
 
Just an issue my side - can download at 3 mbps from playstore.
But when I try to update my note 4 to lollipop, estimated time is 14 hours for 1 gb. Switch to 3g - will download in under 20 minutes.
Had a brief spurt when it ran at 3,4 mbps but now running at 50 kbps. WTF?!
 
:(

Sorry about this guys, the speeds will start picking back up in the next few minutes. There were some changes we absolutely had to make.
 
Hey guys

Most tweaks should be completed.
Sorry, wasn't meant to drop connections today during tests, we ran various software updates on the equipment which caused the drops. We're monitoring closely, but the worst should be over now.

AfriGenie is taking things over :)

Can someone of Afrihost actually resolve my issue!!!!!!!! I HAVE HAD SLOW SPEEDS SINCE LAST NIGHT - APPARENTLY I AM ON THIS GREEN ACCOUNT - AND IT UTTERLY USELESS!!!!!! I can't watch youtube, download, open FB or anythign!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Please fix my line IMMEDIATELY!! And you better not charge me for July - I have had nothing but fcking trouble this whole month!! and nobody is replying to my support tickets!!!!!!!!!!!!!!!! what the HELL is going on over there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 
So I'm guessing your connection isn't?

What do your speeds look like at the moment?

Speed??? Is that a trick question?? there is NO internet - as in cannot even download or load facebook or work emails!!!!!!!!!!!!!!!!!
 
Can someone of Afrihost actually resolve my issue!!!!!!!! I HAVE HAD SLOW SPEEDS SINCE LAST NIGHT - APPARENTLY I AM ON THIS GREEN ACCOUNT - AND IT UTTERLY USELESS!!!!!! I can't watch youtube, download, open FB or anythign!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Please fix my line IMMEDIATELY!! And you better not charge me for July - I have had nothing but fcking trouble this whole month!! and nobody is replying to my support tickets!!!!!!!!!!!!!!!! what the HELL is going on over there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Wow... :(

That's not cool of us!

Can you please send me a PM with your account details.
 
Can someone of Afrihost actually resolve my issue!!!!!!!! I HAVE HAD SLOW SPEEDS SINCE LAST NIGHT - APPARENTLY I AM ON THIS GREEN ACCOUNT - AND IT UTTERLY USELESS!!!!!! I can't watch youtube, download, open FB or anythign!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Please fix my line IMMEDIATELY!! And you better not charge me for July - I have had nothing but fcking trouble this whole month!! and nobody is replying to my support tickets!!!!!!!!!!!!!!!! what the HELL is going on over there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I'm also going to get my money back for July. This thread and Gian's are all the proof I need.
 
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