Afrihost POC Network - Afrigreen Feedback

Status
Not open for further replies.
AfriGuy said:
That we've given back to clients wherever we could have previously, so this shouldn't be any different.
Click to expand...

In what way are you giving back? there is no way I am going to be a tester for something I pay for.
between myself and the hosted environment I created for the company I work for costs over 5 grand a month.
I swop and change between accounts and sh[t myself when their are issues and will not be a beta tester while paying for it.

Just Know AFRIHOST WILL be loosing me as a customer as soon as I have my new environment built.
You guys are such Sweet Bool shirters! I'm coming to a point I actually despise every comment that comes out of your sales pitched mouths.
Sweet talk at every corner.

reading these remarks just raised my anger towards Afrihost.
 
YeaNutz said:
In what way are you giving back? there is no way I am going to be a tester for something I pay for.
between myself and the hosted environment I created for the company I work for costs over 5 grand a month.
I swop and change between accounts and sh[t myself when their are issues and will not be a beta tester while paying for it.

Just Know AFRIHOST WILL be loosing me as a customer as soon as I have my new environment built.
You guys are such Sweet Bool shirters! I'm coming to a point I actually despise every comment that comes out of your sales pitched mouths.
Sweet talk at every corner.

reading these remarks just raised my anger towards Afrihost.
Click to expand...

Sorry to hear if my comments have angered you, just trying to put everything out there.
Compensation wise in the past, we've given back both with extra data, promotions as well as monetary values. Realistically, we can look at this once we've got everything sorted out on the technical side.
 
Latency not been very stable

zuzlsdP.png
 
To Afrihost.

Me like many others, the silent ones that do not say much, have been watching and listening to all the BS going on with all these tests and what not.
It is time to get your act together quickly or else I'm out of here.
I was with Mweb from 2003 to end 2013 (premium nocap from 2009) simply because I'm a loyal subscriber but their cr@p eventually got the better of me so I left and joined AH 19 months ago.
Now currently I have no problems, everything is still working fine including my 80 odd gigs of torrents a month and have not joined this green testing stuff, but I feel as if I'm supporting a sinking ship here and it is probably to my best interest to move somewhere else.
Sorry but that's just the way I feel.
 
ProAsm said:
To Afrihost.

Me like many others, the silent ones that do not say much, have been watching and listening to all the BS going on with all these tests and what not.
It is time to get your act together quickly or else I'm out of here.
I was with Mweb from 2003 to end 2013 (premium nocap from 2009) simply because I'm a loyal subscriber but their cr@p eventually got the better of me so I left and joined AH 19 months ago.
Now currently I have no problems, everything is still working fine including my 80 odd gigs of torrents a month and have not joined this green testing stuff, but I feel as if I'm supporting a sinking ship here and it is probably to my best interest to move somewhere else.
Sorry but that's just the way I feel.
Click to expand...

In totally understand your comment here, but i think to say the ship is sinking is a little exaggerated. We're definitely not in the best position right now, but I think the light at the end of the tunnel is strong, and it's definitely a brighter future for our clients and ourselves as a company. We have great things ahead, and we don't make promises like these lightly (and we never break them).
 
Last edited:
AfriGuy said:
Sorry to hear if my comments have angered you, just trying to put everything out there.
Compensation wise in the past, we've given back both with extra data, promotions as well as monetary values. Realistically, we can look at this once we've got everything sorted out on the technical side.
Click to expand...

Just to Clarify, to make sense.
I still pay my bandwidth costs for the month whether its on afrigreen or Afrihost, the data is lumped up together, there is no "giving back"
If its the double data you talking about or the 1gig free test account that makes up "Giving Back" I don't see that as an incentive, these are products you market as a provider offering a little more than other providers to gain sales. that's your benchmark to attract customers.
As an Afrihost customer this is the default I signed up for until its canceled and in no way should it be used as a reason we should accept what is happening now.
Yes the Double Data was and IS a awesome product, but having to switch accounts to try get it working is annoying. at the end of the day I am paying for the Double Data as advertised and expect it to work.

You are not doing me any favors by saying these extras should compensate the issues we have currently as at the end of the day I have to purchase additional data from other service providers just to make sure I have the capacity to be able to work if needed, not just my own personal "Linux Distros"

So In short....
I am still paying my account for data I expect.
But also experiencing having to chop and change between accounts to work. and sometimes both are undesirable.

So all these double data purchases etc are looked at as compensation in the long run ?
 
Last edited:
YeaNutz said:
Just to Clarify, to make sense.
I still pay my bandwidth costs for the month whether its on afrigreen or Afrihost, the data is lumped up together, there is no "giving back"
If its the double data you talking about or the 1gig free test account that makes up "Giving Back" I don't see that as an incentive, these are products you market as a provider offering a little more than other providers to gain sales. that's your benchmark to attract customers.
As an Afrihost customer this is the default I signed up for until its canceled and in no way should it be used as a reason we should accept what is happening now.
Yes the Double Data was and IS a awesome product, but having to switch accounts to try get it working is annoying. at the end of the day I am paying for the Double Data as advertised and expect it to work.

You are not doing me any favors by saying these extras should compensate the issues we have currently as at the end of the day I have to purchase additional data from other service providers just to make sure I have the capacity to be able to work if needed, not just my own personal "Linux Distros"

So In short....
I am still paying my account for data I expect.
But also experiencing having to chop and change between accounts to work. and sometimes both are undesirable.

So all these double data purchases etc are looked at as compensation in the long run ?
Click to expand...

I don't think that is what was being said there. We've compensated clients, in addition to their normal product benefits, by running things like Mystery Bonuses or Discounts, to find a way to give back us much as we can. When we run these incentives, we literally write off millions in discount and data to give back to our clients.
 
AfriMan said:
I don't think that is what was being said there. We've compensated clients, in addition to their normal product benefits, by running things like Mystery Bonuses or Discounts, to find a way to give back us much as we can. When we run these incentives, we literally write off millions in discount and data to give back to our clients.
Click to expand...

AAAh yes I remember those mystery bonus's those were great, I actually forgot about them.
That's what made you guys great, haven't seen them in ages. I'll give credit and say Yes, in those days You guys Gave alot more than any provider offered. And you know what...... That is why I am still here !!!! I may not remember all those things, But I do know you were the best.

I also remember that those bonus's were done because there was no need for a marketing budget as we the user were the marketing on advertising how great Afrihost was.

I just want things the way they were.
 
Last edited:
AfriMan, any chance you can check my Afrigreen account regarding slow steam stream/downloads?

TIA
 
Afrihost, can't you leave me on the Afrigreen network when everyone packs up and moves to Afriblue and whatever else? I can't believe how amazing my internet has become. 1080p is the new standard quality with Youtube.
 
Yup max on my 4 mbps DSL line.. unfortunately only supports up till 10 mbps but very unstable.

Code: 
Up Stream512 kbps
Down Stream4096 kbps
Attenuation Down Stream24
Attenuation Up Stream14
SNR Margin Down Stream21.9
SNR Margin Up Stream12.0
 
Wow, Steam performance is in the dumps.. getting a max of 0.5mb/s.. On Afrigreen.

Why oh why can't I just get my proper speed...

(4MB Line)
 
Another wow! Should complain here more often. Magically flat lining at 3.5MB/s.

Now that's what I'm used to! :)
 
At the risk of jinxing things.....

My connection the last three days as being absolutely awesome.
4MB uncapped and I can stream at 720p at times, with some dips down to 480p.
Packet loss is vastly improved as well.

Cannot speak for latency as I do not have a need for super fast pings - but when I do check it seems stable.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X