Afrihost POC Network - Afrigreen Feedback

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So if AfriBlue is not up and running yet, and still needs to be tested, we are most likely looking at a month or two of inconsistent service? If the network not is sorted out by the 24th I am guessing it would be better to just cancel, I can't put up with this mess for much longer. I have now reached breaking point.
 
Hummercellc said:
So if AfriBlue is not up and running yet, and still needs to be tested, we are most likely looking at a month or two of inconsistent service? If the network not is sorted out by the 24th I am guessing it would be better to just cancel, I can't put up with this mess for much longer. I have now reached breaking point.
Click to expand...

No timeframes have been confirmed. With Afrigreen, it's the hard miles with testing - and things will be getting better.
 
Hummercellc said:
So if AfriBlue is not up and running yet, and still needs to be tested, we are most likely looking at a month or two of inconsistent service? If the network not is sorted out by the 24th I am guessing it would be better to just cancel, I can't put up with this mess for much longer. I have now reached breaking point.
Click to expand...

Exactly my point....
Once again.....it seems that Afrihost want people to cancel to get their network stable because even the new network is not great...and AfriBlue is still a long way to go....it seems
 
ConfusedR said:
Exactly my point....
Once again.....it seems that Afrihost want people to cancel to get their network stable because even the new network is not great...and AfriBlue is still a long way to go....it seems
Click to expand...

As I've mentioned earlier on in the thread, it's pretty much impossible to start an IPC with 0 issues. There's tweaking involved, and lots of it. So realistically, yes, there will be bumps in the beginning. But it's getting better, it just needs some time to be used to it's full potential. Not sure our goal is to have clients cancel, that't the lsat thing we want.

ConfusedR said:
And I still havent received my test account details....
Click to expand...

I'm sure you'll receive the details sooner rather than later. Have you checked ClientZone to see if the account hasn't been added there yet?
 
AfriGuy said:
As I've mentioned earlier on in the thread, it's pretty much impossible to start an IPC with 0 issues. There's tweaking involved, and lots of it. So realistically, yes, there will be bumps in the beginning. But it's getting better, it just needs some time to be used to it's full potential. Not sure our goal is to have clients cancel, that't the lsat thing we want.



I'm sure you'll receive the details sooner rather than later. Have you checked ClientZone to see if the account hasn't been added there yet?
Click to expand...

Yes, I have checked ClientZone. There is nothing
 
Account type
4Mbps Uncapped

Location
Johannesburg

Speedtest
Afrihost:
http://www.speedtest.net/result/4509721747.png

Afrigreen:
http://www.speedtest.net/result/4509731074.png
http://www.speedtest.net/result/4509735400.png
http://www.speedtest.net/result/4509737420.png

Zertop's "Is it my Line" Results
Date/Time: Thu Jul 16 17:47:19 SAST 2015

Basic Report:

Your packet loss was 0%.
Your average ping was 13ms.
Your maximum ping was 28ms.

Looking at your average ping, your line seems to be running perfectly.
It seems that your maximum ping is also good. If there are any issues, they most probably lie with your ISP

Detailed Report:
Code: 
PING 155.239.255.250 (155.239.255.250) 56(84) bytes of data.
64 bytes from 155.239.255.250: icmp_req=1 ttl=63 time=13.3 ms
64 bytes from 155.239.255.250: icmp_req=2 ttl=63 time=12.0 ms
64 bytes from 155.239.255.250: icmp_req=3 ttl=63 time=13.6 ms
64 bytes from 155.239.255.250: icmp_req=4 ttl=63 time=11.5 ms
64 bytes from 155.239.255.250: icmp_req=5 ttl=63 time=12.0 ms
64 bytes from 155.239.255.250: icmp_req=6 ttl=63 time=24.3 ms
64 bytes from 155.239.255.250: icmp_req=7 ttl=63 time=13.0 ms
64 bytes from 155.239.255.250: icmp_req=8 ttl=63 time=11.7 ms
64 bytes from 155.239.255.250: icmp_req=9 ttl=63 time=12.2 ms
64 bytes from 155.239.255.250: icmp_req=10 ttl=63 time=11.9 ms
64 bytes from 155.239.255.250: icmp_req=11 ttl=63 time=12.4 ms
64 bytes from 155.239.255.250: icmp_req=12 ttl=63 time=13.9 ms
64 bytes from 155.239.255.250: icmp_req=13 ttl=63 time=12.4 ms
64 bytes from 155.239.255.250: icmp_req=14 ttl=63 time=11.7 ms
64 bytes from 155.239.255.250: icmp_req=15 ttl=63 time=12.2 ms
64 bytes from 155.239.255.250: icmp_req=16 ttl=63 time=14.0 ms
64 bytes from 155.239.255.250: icmp_req=17 ttl=63 time=13.2 ms
64 bytes from 155.239.255.250: icmp_req=18 ttl=63 time=13.5 ms
64 bytes from 155.239.255.250: icmp_req=19 ttl=63 time=11.7 ms
64 bytes from 155.239.255.250: icmp_req=20 ttl=63 time=25.3 ms
64 bytes from 155.239.255.250: icmp_req=21 ttl=63 time=11.8 ms
64 bytes from 155.239.255.250: icmp_req=22 ttl=63 time=28.8 ms
64 bytes from 155.239.255.250: icmp_req=23 ttl=63 time=11.9 ms
64 bytes from 155.239.255.250: icmp_req=24 ttl=63 time=11.7 ms
64 bytes from 155.239.255.250: icmp_req=25 ttl=63 time=12.4 ms
64 bytes from 155.239.255.250: icmp_req=26 ttl=63 time=11.4 ms
64 bytes from 155.239.255.250: icmp_req=27 ttl=63 time=14.1 ms
64 bytes from 155.239.255.250: icmp_req=28 ttl=63 time=11.6 ms
64 bytes from 155.239.255.250: icmp_req=29 ttl=63 time=11.1 ms
64 bytes from 155.239.255.250: icmp_req=30 ttl=63 time=11.5 ms

--- 155.239.255.250 ping statistics ---
30 packets transmitted, 30 received, 0% packet loss, time 29044ms
rtt min/avg/max/mdev = 11.113/13.782/28.862/4.257 ms


Category/ categories tested
Browsing
Streaming : Hulu+, Youtube, France pluzz

Comments:
The afrigreen has not improved anything except the latency ping. download is up and down, upload is very low compared to afrihost.co.za. Hulu+ couln't even play without stopping for errors. buffering all over youtube. It is just worst than the previous bad afrihost.co.za
 
qmatteuws said:
-snip

Comments:
The afrigreen has not improved anything except the latency ping. download is up and down, upload is very low compared to afrihost.co.za. Hulu+ couln't even play without stopping for errors. buffering all over youtube. It is just worst than the previous bad afrihost.co.za
Click to expand...

Thanks for the detailed feedback here, our team will continue to make adjustments where necessary to get the accounts running smoothly :)
 
  • Account type: 10mbps Business Uncapped
  • Location: Pretoria, Villieria
  • Speedtest result from http://speedtest.mybroadband.co.za/

    ::OLD::

    JHB Old.png
    CPT Old.png

    ::NEW::

    JHB New.png
    CPT New.png

  • Category/ categories tested:
    1. Streaming
    2. Gaming
    3. Browsing
    4. FTP
    5. Torrent

  • Comments


I cannot stream anything above 360p, my torrent speeds are slower than my original account, and gaming seems to be worse. Browsing picture heavy or gif heavy pages is an exercise in torture.

Good things to note is that browsing (text based sites) seems a bit quicker but will need experimentation and FTP seemed more consistent (not necessarily faster)


At this point in time, I wouldn't mind my packet loss heavy line ... at least I could stream 480p ...
 
Last edited:
Had to use my WA Account as AfriGreen Kept on dropping my sessions today when i was working.
 
On my 10MB line:

231776284.png
 
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