Afrihost POC Network - Afrigreen Feedback

AfriMan · Sep 9, 2015

ryu said:
okay will stay with afrigreen but only cause you asked - if it was anyone else it would have been no

Haha. Grateful. And honoured

AfriMan · Sep 9, 2015

NewBiks said:
PM has been sent, thank you

Sweet

tigerminx · Sep 9, 2015

Any reason why I am experiencing very high latencies playing Diablo (Battle.net) on my Afrigreen account? Switching to the usual afrihost.co.za account resolves the issue? Any suggestions?

AfriGuy · Sep 9, 2015

tigerminx said:
Any reason why I am experiencing very high latencies playing Diablo (Battle.net) on my Afrigreen account? Switching to the usual afrihost.co.za account resolves the issue? Any suggestions?

Odd, shouldn't be any issues from that standpoint.
Is this specifically in Diablo on Afrigreen?

tigerminx · Sep 9, 2015

AfriGuy said:
Odd, shouldn't be any issues from that standpoint.
Is this specifically in Diablo on Afrigreen?

Correct, on afrigreen latency averages anywhere between 400-800ms (unplayable). Although not great the afrihost.co.za account sits around 280-350. Issued seemed to arise last week Friday.

AfriGuy · Sep 9, 2015

tigerminx said:
Correct, on afrigreen latency averages anywhere between 400-800ms (unplayable). Although not great the afrihost.co.za account sits around 280-350. Issued seemed to arise last week Friday.

Sounds like something else may be happening here, would you be able to paste a few traceroutes here?

tigerminx · Sep 9, 2015

AfriGuy said:
Sounds like something else may be happening here, would you be able to paste a few traceroutes here?

Sure, here is a tracert to the Diablo EU server (As mentioned by Blizzard), on the Afrigreen account. (Latency however in the last hour seems to have settled).

1 <1 ms <1 ms <1 ms 192.168.1.254
2 * * * Request timed out.
3 78 ms 85 ms 52 ms 41.170.79.229
4 57 ms 22 ms 20 ms 41.170.79.230
5 22 ms 21 ms 19 ms 41.170.79.236
6 48 ms 47 ms 39 ms 41.160.2.33
7 24 ms 22 ms 21 ms ix-0-3-0-0.tcore1.jso-johannesburg.as6453.net [216.6.55.37]
8 197 ms 200 ms 197 ms if-4-2.tcore1.klt-cape-town.as6453.net [41.206.178.2]
9 301 ms 386 ms 250 ms if-1-0-0-4.core2.pv9-lisbon.as6453.net [195.219.214.37]
10 221 ms 218 ms 217 ms if-0-0-0-2000.tcore1.pv9-lisbon.as6453.net [80.231.158.1]
11 211 ms 213 ms 211 ms if-1-3.tcore1.sv8-highbridge.as6453.net [80.231.158.30]
12 231 ms 238 ms 226 ms if-19-2.tcore2.l78-london.as6453.net [80.231.138.22]
13 216 ms 202 ms 199 ms if-15-2.tcore2.ldn-london.as6453.net [80.231.131.118]
14 227 ms 228 ms 234 ms ldn-b5-link.telia.net [62.115.9.173]
15 196 ms 194 ms 195 ms ldn-bb3-link.telia.net [80.91.246.96]
16 213 ms 218 ms 208 ms adm-bb3-link.telia.net [213.155.136.105]
17 202 ms 197 ms 196 ms adm-b2-link.telia.net [62.115.141.51]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.

AfriGuy · Sep 9, 2015

tigerminx said:
Sure, here is a tracert to the Diablo EU server (As mentioned by Blizzard), on the Afrigreen account. (Latency however in the last hour seems to have settled).

1 <1 ms <1 ms <1 ms 192.168.1.254
2 * * * Request timed out.
3 78 ms 85 ms 52 ms 41.170.79.229
4 57 ms 22 ms 20 ms 41.170.79.230
5 22 ms 21 ms 19 ms 41.170.79.236
6 48 ms 47 ms 39 ms 41.160.2.33
7 24 ms 22 ms 21 ms ix-0-3-0-0.tcore1.jso-johannesburg.as6453.net [216.6.55.37]
8 197 ms 200 ms 197 ms if-4-2.tcore1.klt-cape-town.as6453.net [41.206.178.2]
9 301 ms 386 ms 250 ms if-1-0-0-4.core2.pv9-lisbon.as6453.net [195.219.214.37]
10 221 ms 218 ms 217 ms if-0-0-0-2000.tcore1.pv9-lisbon.as6453.net [80.231.158.1]
11 211 ms 213 ms 211 ms if-1-3.tcore1.sv8-highbridge.as6453.net [80.231.158.30]
12 231 ms 238 ms 226 ms if-19-2.tcore2.l78-london.as6453.net [80.231.138.22]
13 216 ms 202 ms 199 ms if-15-2.tcore2.ldn-london.as6453.net [80.231.131.118]
14 227 ms 228 ms 234 ms ldn-b5-link.telia.net [62.115.9.173]
15 196 ms 194 ms 195 ms ldn-bb3-link.telia.net [80.91.246.96]
16 213 ms 218 ms 208 ms adm-bb3-link.telia.net [213.155.136.105]
17 202 ms 197 ms 196 ms adm-b2-link.telia.net [62.115.141.51]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.

Hard to tell off the bat here, but looks like there's higher than ideal latency on your exchange.
Would you be able to paste the same test from your regular account?

electrofreeze · Sep 9, 2015

speeds has been fine all day on green then at 6pm it was a disconnect and after that speeds has been up and down and up to crap

Vio · Sep 9, 2015

What is this $h!t? It started around 7-8pm
Tracing route to www.afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms 192.168.0.1
2 11 ms 11 ms 11 ms 169-0-23-1-access.afrihost.co.za [169.0.23.1]
3 121 ms 117 ms 115 ms ipc-rx-b-access.afrihost.co.za [169.1.1.238]
4 147 ms 140 ms 140 ms 41.170.79.236
5 128 ms 129 ms 134 ms 41.160.2.33
6 123 ms 119 ms 124 ms mtnns-2.jinx.net.za [196.223.14.31]
7 127 ms 128 ms 138 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]

8 194 ms 238 ms 311 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
9 203 ms 284 ms 147 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18
]

Trace complete.

NewBiks · Sep 9, 2015

OK so performance was restored for a really short amount of time, Twitch is completely effed now. Afrihost please step up your game.

NewBiks · Sep 9, 2015

NewBiks said:
OK so performance was restored for a really short amount of time, Twitch is completely effed now. Afrihost please step up your game.

Tracing route to www.afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 166 ms 154 ms 154 ms ipc-tx-b-access.afrihost.co.za [169.1.1.237]
4 134 ms 147 ms 129 ms ipc-rx-b-access.afrihost.co.za [169.1.1.238]
5 114 ms 113 ms 114 ms 41.170.79.236
6 143 ms 146 ms 152 ms 41.160.2.33
7 182 ms 187 ms 178 ms mtnns-2.jinx.net.za [196.223.14.31]
8 167 ms 170 ms 169 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]

9 120 ms 116 ms 113 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
10 162 ms 166 ms 175 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18
]

Trace complete.

steel_dog · Sep 9, 2015

Hi all,
Issues in CPT this evening.
Latency is high and speeds are awfully low. 20mbps line. Speeds <9mbps.
Saix Speedtest to the Rosebank server

Code:

Last Result:
Download Speed: 5646 kbps (705.8 KB/sec transfer rate)
Upload Speed: 1425 kbps (178.1 KB/sec transfer rate)
Latency: 140 ms
2015/09/09, 9:12:57 PM

Seeing packet loss.

Code:

Start: Wed Sep  9 21:17:54 2015
HOST: XXXX                                Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- home.gateway.home.gateway            0.0%    10    0.8   0.7   0.4   1.0   0.0
  2.|-- 169-0-62-1-access.afrihost.co.za     0.0%    10    9.8   8.9   8.6   9.8   0.0
  3.|-- 41.170.79.230                       30.0%    10  158.5 140.0 126.6 158.5  10.7
  4.|-- 41.170.79.236                        0.0%    10  130.3 122.4 100.2 142.9  15.2
  5.|-- 41.160.2.33                          0.0%    10  166.0 141.0 112.7 166.0  16.5
  6.|-- mtnns-2.jinx.net.za                 10.0%    10  134.0 126.0 116.2 137.5   7.7
  7.|-- jh-cr-1.za-jh-pr-1.za-a.mtnns.net    0.0%    10  127.7 128.1 120.4 136.9   5.5
  8.|-- jh-dca-1.za--jh-cr-1.za-a.mtnns.net  0.0%    10  110.2 127.0 110.2 153.0  15.2
  9.|-- www.afrihost.com                    20.0%    10  157.9 145.1 124.5 168.2  15.7

Johnatan56 · Sep 9, 2015

Also not getting the best performance. Got a disconnect at about 6:15pm for 2-3 minutes. Then I just had terrible performance.
Downloading GW2 overnight, 200KB/s atm, sometimes peaks to 600KB/s, on a 10Mbps line with nothing else downloading/uploading.

Code:

Tracing route to afrihost.com [41.181.185.18]
over a maximum of 30 hops:

  1     1 ms     3 ms     2 ms  home.gateway.pace.net [192.168.1.1]
  2     *        *        *     Request timed out.
  3   181 ms   121 ms   163 ms  41.170.79.229
  4   121 ms   138 ms   115 ms  41.170.79.230
  5   130 ms   164 ms   142 ms  41.170.79.236
  6   152 ms   133 ms   142 ms  41.160.2.33
  7   121 ms   121 ms   124 ms  mtnns-2.jinx.net.za [196.223.14.31]
  8   137 ms   144 ms   136 ms  jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73] 
  9   149 ms   150 ms   145 ms  jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.217]
 10   128 ms   128 ms   128 ms  18.185.181.41.in-addr.aserv.co.za [41.181.185.18]

Trace complete.

(over Wifi, so first hop is normal.)

EDIT: Dropped below 20KB/s on 10 Mbps...
I hope the download finishes overnight. (Download link to GW2: https://welcome.guildwars2.com/en/play-for-free , use the installer.)

Vio · Sep 9, 2015

Vio said:
What is this $h!t? It started around 7-8pm
Tracing route to www.afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms 192.168.0.1
2 11 ms 11 ms 11 ms 169-0-23-1-access.afrihost.co.za [169.0.23.1]
3 121 ms 117 ms 115 ms ipc-rx-b-access.afrihost.co.za [169.1.1.238]
4 147 ms 140 ms 140 ms 41.170.79.236
5 128 ms 129 ms 134 ms 41.160.2.33
6 123 ms 119 ms 124 ms mtnns-2.jinx.net.za [196.223.14.31]
7 127 ms 128 ms 138 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]

8 194 ms 238 ms 311 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
9 203 ms 284 ms 147 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18
]

Trace complete.

http://www.speedtest.net/my-result/4650275773
Through put is fine for 2mbit but that ping is just plain trash hamper.

Dianysis · Sep 9, 2015

Got home late.

Speed test:

Last Result:
Download Speed: 3116 kbps (389.5 KB/sec transfer rate)
Upload Speed: 422 kbps (52.8 KB/sec transfer rate)
Latency: 41 ms
Wed Sep 09 2015 20:52:05 GMT+0200 (SAST)

Yet google play store update/install doesn't run faster than 0.5 mbps.
And everything else I am trying is just slow:
Browsing, tapatalk android app, 9gag android app, youtube.

koosbeer · Sep 9, 2015

Gaming is in the poop tonight! Latency spikes after loads up to 3k. Stabilises after a while to about 450ms. Usually between 250 - 300 ms when things are fine.

Tracing route to battle.net [24.105.29.30]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 7 ms 7 ms 7 ms 169-0-53-1-access.afrihost.co.za [169.0.53.1]
3 17 ms 15 ms 14 ms 41.170.79.230
4 14 ms 13 ms 13 ms 41.170.79.236
5 11 ms 10 ms 12 ms 41.160.2.33
6 38 ms 39 ms 45 ms ix-0-3-0-0.tcore1.JSO-Johannesburg.as6453.net [2
16.6.55.37]
7 277 ms 250 ms 251 ms if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.1
78.2]
8 262 ms 158 ms 264 ms if-0-1-0.core2.PV9-Lisbon.as6453.net [41.206.164
.58]
9 258 ms 266 ms 267 ms if-0-0-0-2000.tcore1.PV9-Lisbon.as6453.net [80.2
31.158.1]
10 251 ms 258 ms 256 ms if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.
158.30]
11 245 ms 249 ms 247 ms if-6-2.thar1.NJY-Newark.as6453.net [80.231.138.1
8]
12 * * * Request timed out.
13 256 ms 246 ms 246 ms if-14-14.tcore2.NTO-New-York.as6453.net [66.198.
111.126]
14 248 ms 251 ms 249 ms 192.205.35.21
15 331 ms 331 ms 333 ms cr1.n54ny.ip.att.net [12.122.131.94]
16 338 ms 343 ms 336 ms cr2.cgcil.ip.att.net [12.122.1.2]
17 324 ms 326 ms 327 ms cr1.cgcil.ip.att.net [12.122.2.53]
18 327 ms 328 ms 330 ms cr2.dvmco.ip.att.net [12.122.31.85]
19 348 ms 462 ms 352 ms cr1.slkut.ip.att.net [12.122.30.25]
20 330 ms 330 ms 333 ms cr1.la2ca.ip.att.net [12.122.30.30]
21 337 ms 344 ms 346 ms gar20.la2ca.ip.att.net [12.122.128.181]
22 327 ms 328 ms 328 ms 12-122-254-238.attens.net [12.122.254.238]
23 326 ms 326 ms 335 ms mdf001c7613r0004-gig-10-1.lax1.attens.net [12.12
9.193.250]
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Speed test: http://netgauge.ookla.com/share/267945106.png

Tracert to Diablo 3 EU

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 7 ms 7 ms 7 ms 169-0-53-1-access.afrihost.co.za [169.0.53.1]
3 13 ms 12 ms 12 ms ipc-rx-b-access.afrihost.co.za [169.1.1.238]
4 28 ms 29 ms 29 ms 41.170.79.236
5 13 ms 11 ms 11 ms 41.160.2.33
6 12 ms 12 ms 15 ms ix-0-3-0-0.tcore1.JSO-Johannesburg.as6453.net [2
16.6.55.37]
7 187 ms 184 ms 191 ms if-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.1
78.2]
8 219 ms 160 ms 303 ms if-1-0-0-3.core2.PV9-Lisbon.as6453.net [195.219.
214.34]
9 192 ms 191 ms 191 ms if-0-0-0-2000.tcore1.PV9-Lisbon.as6453.net [80.2
31.158.1]
10 227 ms 203 ms 219 ms if-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.
158.30]
11 197 ms 192 ms 192 ms if-19-2.tcore2.L78-London.as6453.net [80.231.138
.22]
12 202 ms 198 ms 194 ms if-15-2.tcore2.LDN-London.as6453.net [80.231.131
.118]
13 196 ms 202 ms 207 ms ldn-b5-link.telia.net [62.115.9.173]
14 222 ms 220 ms 228 ms ldn-bb2-link.telia.net [80.91.247.93]
15 242 ms 245 ms 237 ms adm-bb4-link.telia.net [62.115.134.26]
16 198 ms 196 ms 198 ms adm-b2-link.telia.net [213.155.137.177]

Edduck · Sep 9, 2015

*sigh* I have not had a speedy connection in days now on my 4Mbps connection

download speed to any service hovers around ~1.1Mbps at all times of the day

I just think I am cursed with an over subscribed exchange

8-BALL · Sep 10, 2015

2am and webpages are failing to load. Great stuff

almost 3 am speedtest won't load on afrigreen, is maxing out at 4mb on afrired and failing to complete.

IS running full speed

GJ Afrihost, GJ

AfriMan · Sep 10, 2015

Morning All

I can see that there are a few similar reports showing poor performance last night. Some of the team seem to have had a similar experience, we'll need to check this out on our side, I have kicked this up to the network team to get any info on what might have changed from our side.

Thanks for reporting this and posting your results, this will be very helpful.

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