Afrihost POC Network - Afrigreen Feedback

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Ok Lost the Internet entirely there, Gmail timed out, no pages load ed but the Router was connected and in sync.
Switched to VOX and straight in no problem.

Is cape town down, dying, or can I try and switch back to Afrigreen?
 
8-BALL said:
Yep just happened to me too, even changing dns doesn't help. Switched over to afrired but gaming performance is sucking :/
Click to expand...

yep afrigreen dead...same here....switched over to afrihost/mtn
 
Just after AfriGreen came back up speedtest showed as 3.1mbps. A few minutes later - 1.1 mbps.
NOT JUST MY EXCHANGE
 
Last edited:
Hi guys

Afrigreen should be back up now. Our team is aware of this.
We're actively working on an issue from our end, latency seems to be a bit problematic at the moment.
 
Latency is crap as hell again:

Tracing route to www.webafrica.com [196.220.58.66]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms 192.168.0.1
2 11 ms 10 ms 11 ms 169-0-23-1-access.afrihost.co.za [169.0.23.1]
3 * 152 ms 154 ms 41.170.79.230
4 133 ms 128 ms 126 ms 41.170.79.236
5 134 ms 136 ms 131 ms 41.160.2.33
6 145 ms 130 ms 130 ms is.jinx.net.za [196.223.14.10]
7 107 ms 110 ms 117 ms 196.26.0.68
8 129 ms 129 ms 126 ms mi-za-rba-gsrpe1-gi2-0-2.ip.isnet.net [168.209.
6.122]
9 166 ms 164 ms 160 ms 168.209.165.136
10 150 ms 149 ms 152 ms mi-za-cpt-p2-se6-5-0.ip.isnet.net [168.209.224.
68]
11 133 ms 133 ms 398 ms mi-za-bfn-p1-at1-0-213.ip.isnet.net [168.209.22
.153]
12 175 ms 133 ms 180 ms 197.96.154.190
13 130 ms 131 ms 128 ms 197.96.154.191
14 144 ms 141 ms 139 ms 196.220.58.66

>ping 41.170.79.230

Pinging 41.170.79.230 with 32 bytes of data:
Reply from 41.170.79.230: bytes=32 time=150ms TTL=59
Reply from 41.170.79.230: bytes=32 time=155ms TTL=59
Reply from 41.170.79.230: bytes=32 time=171ms TTL=59
Reply from 41.170.79.230: bytes=32 time=160ms TTL=59

Ping statistics for 41.170.79.230:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 150ms, Maximum = 171ms, Average = 159ms

>ping 41.170.79.236

Pinging 41.170.79.236 with 32 bytes of data:
Reply from 41.170.79.236: bytes=32 time=132ms TTL=60
Reply from 41.170.79.236: bytes=32 time=148ms TTL=60
Reply from 41.170.79.236: bytes=32 time=151ms TTL=60
Reply from 41.170.79.236: bytes=32 time=147ms TTL=60

Ping statistics for 41.170.79.236:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 132ms, Maximum = 151ms, Average = 144ms

Guys this is on 2mbit business uncapped unshapped....
 
Vio said:
Latency is crap as hell again:

Tracing route to www.webafrica.com [196.220.58.66]
over a maximum of 30 hops:

1 <1 ms 1 ms 1 ms 192.168.0.1
2 11 ms 10 ms 11 ms 169-0-23-1-access.afrihost.co.za [169.0.23.1]
3 * 152 ms 154 ms 41.170.79.230
4 133 ms 128 ms 126 ms 41.170.79.236
5 134 ms 136 ms 131 ms 41.160.2.33
6 145 ms 130 ms 130 ms is.jinx.net.za [196.223.14.10]
7 107 ms 110 ms 117 ms 196.26.0.68
8 129 ms 129 ms 126 ms mi-za-rba-gsrpe1-gi2-0-2.ip.isnet.net [168.209.
6.122]
9 166 ms 164 ms 160 ms 168.209.165.136
10 150 ms 149 ms 152 ms mi-za-cpt-p2-se6-5-0.ip.isnet.net [168.209.224.
68]
11 133 ms 133 ms 398 ms mi-za-bfn-p1-at1-0-213.ip.isnet.net [168.209.22
.153]
12 175 ms 133 ms 180 ms 197.96.154.190
13 130 ms 131 ms 128 ms 197.96.154.191
14 144 ms 141 ms 139 ms 196.220.58.66

>ping 41.170.79.230

Pinging 41.170.79.230 with 32 bytes of data:
Reply from 41.170.79.230: bytes=32 time=150ms TTL=59
Reply from 41.170.79.230: bytes=32 time=155ms TTL=59
Reply from 41.170.79.230: bytes=32 time=171ms TTL=59
Reply from 41.170.79.230: bytes=32 time=160ms TTL=59

Ping statistics for 41.170.79.230:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 150ms, Maximum = 171ms, Average = 159ms

>ping 41.170.79.236

Pinging 41.170.79.236 with 32 bytes of data:
Reply from 41.170.79.236: bytes=32 time=132ms TTL=60
Reply from 41.170.79.236: bytes=32 time=148ms TTL=60
Reply from 41.170.79.236: bytes=32 time=151ms TTL=60
Reply from 41.170.79.236: bytes=32 time=147ms TTL=60

Ping statistics for 41.170.79.236:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 132ms, Maximum = 151ms, Average = 144ms

Guys this is on 2mbit business uncapped unshapped....
Click to expand...

We're working on this :)
 
Switched back to AfriVannila and my stream speed jumped from 15KBs (Not a typo) to 1.06MBs.
Big difference, strange to see MtN out perform the rest.

EDIT:
Now AfriVannila has dropped to 40KBs.
I hope we are not going to be stuck with this for the weekend again...

Switching back to Telkom. That may not be as fashionable as the other ISP's but at least it is reliable.
 
Last edited:
Morning

We definitely saw the same issues posted here on the thread and the guys worked for several hours last night to isolate this and resolve but by all accounts this should be back to normal.

The team are still working through this to avoid anything like this occurring. The problem should have been mainly latency based, but may have affected throughput as well. Will post more details if I can get them for everyone :)
 
caroper said:
Switched back to AfriVannila and my stream speed jumped from 15KBs (Not a typo) to 1.06MBs.
Big difference, strange to see MtN out perform the rest.

EDIT:
Now AfriVannila has dropped to 40KBs.
I hope we are not going to be stuck with this for the weekend again...

Switching back to Telkom. That may not be as fashionable as the other ISP's but at least it is reliable.
Click to expand...

Should already be sorted, but the team should have an idea of what went south and make sure it doesn't happen over the weekend or at least be able to monitor for it.
 
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