Afrihost - Pure Fibre Feedback Thread Part 2

Hey @Afrigirl @AfriNatic
Are you able to check this FF ticket out tomorrow? (1335002) Family friend been having issues for a while now where the download speeds are 1mbps, and uploads are fine.
Whatsapp support managed to log a ticket earlier today (Very helpful Agent), just want to make sure FF comes to the premises to check the degraded Fibre levels ASAP

Thanks again

ONT tests:
Speedtest.net/result/15750940382
Speedtest.net/result/15750984511

1705249128490.png
 
Saltyy said:
Hey @Afrigirl @AfriNatic
Are you able to check this FF ticket out tomorrow? (1335002) Family friend been having issues for a while now where the download speeds are 1mbps, and uploads are fine.
Whatsapp support managed to log a ticket earlier today (Very helpful Agent), just want to make sure FF comes to the premises to check the degraded Fibre levels ASAP

Thanks again

ONT tests:
Speedtest.net/result/15750940382
Speedtest.net/result/15750984511

View attachment 1646093
Click to expand...

I have replied to the ticket asking for the vlan to be moved to our quieter vlan to see if there is any improvement in speeds.
 
AfriNatic said:
So those IP's do not live in SA so the traceroutes are correct. Cloudflare decides what they announce to us in SA at NAP peering points. Since these IP's live in the UK and Pakistan it is probably Cloudflare or the website that decided not to enable ZA CDN.

Cloudflare will not announce their ranges that reside outside South Africa to us at NAP Peering points so we use our transit to reach these IP's
Click to expand...
Does Afrihost have a peering agreement or you guys just depend on what they generally advertise as routes?
 
anyone else experiencing really slow speeds (Durban)? I get fast when i go via cloudflare but slow when normal.
Getting 1.4MBps down, I'm on a 50 line.
 

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bradza said:
anyone else experiencing really slow speeds (Durban)? I get fast when i go via cloudflare but slow when normal.
Getting 1.4MBps down, I'm on a 50 line.
Click to expand...
Please use speedtest.net and conduct the test through LAN connection.
 
Afrigirl said:
Please use speedtest.net and conduct the test through LAN connection.
Click to expand...
I did both lan and wifi, all the same. I see it's now corrected itself though, strange, youtube was buffering badly on the phone too, but through cloudflare it worked no issue.
Ok, so currently down is great but up is 4mbps on international. Something that will pass?
 

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bradza said:
I did both lan and wifi, all the same. I see it's now corrected itself though, strange, youtube was buffering badly on the phone too, but through cloudflare it worked no issue.
Ok, so currently down is great but up is 4mbps on international. Something that will pass?
Click to expand...
Please test again, now.
 
grantduke said:
Does Afrihost have a peering agreement or you guys just depend on what they generally advertise as routes?
Click to expand...

We peer with them via Route Server and Bi lateral peering sessions.

Traffic only go over these links that they advertise to us just like all peers even the ones we have a PNI with. If they don't announce it to us at NAP we need to find the closest point they are and that is over our transit links for the ranges you posted. This is normal because it means it's regional-specific
 
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