Afrihost - Pure Fibre Feedback Thread Part 2

[AfriNatic]

Please check your PM.
Gonna need this cancellation in actual writing before it seemingly dissappear again.

I can see the cancellation is loaded and effective end of February.

 

[tm458]

I can see the cancellation is loaded and effective end of February.

I'll believe it when I actually see it.
Anyways, I've explained the whole thing in the conversation with @Afrigirl , that I actually started last month (the day of submitting the 2nd cancellation).

 

[Pho3nix]

Should I be worried that my ClientZone shows no traffic for January?

 

[MakoPC]

Should I be worried that my ClientZone shows no traffic for January?

Are you on Vumatel?

 

[Pho3nix]

Are you on Vumatel?

Yes I is. Was working when I last checked in 2023

 

[MakoPC]

Yes I is. Was working when I last checked in 2023

They on a bypass link which is why it won't show

 

[MakoPC]

Vumatel traffic has been on the bypass link,which is why usage isn't updating.

@Pho3nix

 

[Pho3nix]

@Pho3nix

Thank you sir!

 

[FapCop]

Anyone else's internet slow down to dial up speeds at around midnight?

 

[AfriNatic]

Anyone else's internet slow down to dial up speeds at around midnight?

Not seeing any issues currently.

What FNO are you using?

 

[AfriNatic]

Should I be worried that my ClientZone shows no traffic for January?

Usage tracking for Vumatel is currently not available due to some core network changes that were made.

 

[William1102]

Usage tracking for Vumatel is currently not available due to some core network changes that were made.

Is this only for JHB , I’m in dbn and it works for me on Vuma aerial

 

[Afrigirl]

Is this only for JHB , I’m in dbn and it works for me on Vuma aerial

It is Vuma Trench clients that are affected.

 

[Rickster]

Hi.

Yes, it is still ongoing.
We had to bypass the traffic because the Vuma pay system broke and was causing clients to get suspended even when they had paid.

Almost a month now.

 

[grant_cpt]

Openserve just died?

No radius server available

 

[Afrigirl]

Openserve just died?

No radius server available

View attachment 1651125

Hi.
Possible outage, I am unable to view the ONT status. We are waiting for Openserve to confirm the outage.

 

[grant_cpt]

Hi.
Possible outage, I am unable to view the ONT status. We are waiting for Openserve to confirm the outage.

Oddly, no red lights on the ONT. Should I reboot?

 

[Afrigirl]

Oddly, no red lights on the ONT. Should I reboot?

Yes please, reboot.

 

[grant_cpt]

Yes please, reboot.

Rebooted, all green. Just still no radius server for PPPoE session to auth

 

[grant_cpt]

Hi.
Possible outage, I am unable to view the ONT status. We are waiting for Openserve to confirm the outage.

BTW, more Openserve lines in George is down. So pretty big impact for the whole town