Afrihost - Pure Fibre Feedback Thread Part 2

[aggressiveGrey]

It is pretty strange, my brother lives 5km from me, afrihost client too, no internet issues, but our estate atleast 7 ppl offline with other areas I've read here too like Stellenbosch which is like 70km from me

 

[Armizael]

Another night, more packet loss
@AfriNatic @Afrigirl

 

[BeerIsNotGood...]

It is pretty strange, my brother lives 5km from me, afrihost client too, no internet issues, but our estate atleast 7 ppl offline with other areas I've read here too like Stellenbosch which is like 70km from me

Where do you reside?

 

[aggressiveGrey]

Southern Peninsula, Faerie Knowe

 

[aggressiveGrey]

Where do you reside?

You have internet? Think the most my line outputs is 64kb (sporadically)

 

[Sidious28]

Southern Peninsula, Faerie Knowe

Living in the same area, also in an estate.

 

[Armizael]

Another night, more packet loss
@AfriNatic @Afrigirl

View attachment 1687231

@AfriNatic @Afrigirl created a support request for this (XHQ-703-10405) as it's kind of ridiculous that this still hasn't been looked at, but I'm worried I'll get a T1 support response of "doing the tests directly connected to the ONT etc", when you can clearly see from the traceroute the issue isn't my line.

 

[aggressiveGrey]

@AfriNatic @Afrigirl created a support request for this (XHQ-703-10405) as it's kind of ridiculous that this still hasn't been looked at, but I'm worried I'll get a T1 support response of "doing the tests directly connected to the ONT etc", when you can clearly see from the traceroute the issue isn't my line.

View attachment 1687245

Out of curiosity, does this happen on any other domains using pingplotter

 

[x7razor]

I'm getting packet loss every night after around 7pm to international servers on the same hope everyone else is. From CPT.

Jip same here been a couple of days for me now Vuma CPT. Was playing perfectly the whole day tonight lagg all over. App loads but no contents

 

[Armizael]

Out of curiosity, does this happen on any other domains using pingplotter

This is the domain AfriNatic gave me to use for testing and I can also see the packet loss in any games routing internationally.

Happy to test to another destination if you have one in mind?

 

[Armizael]

Jip same here been a couple of days for me now Vuma CPT. Was playing perfectly the whole day tonight lagg all over. App loads but no contents
View attachment 1687243
View attachment 1687247

Afrigirl said they've logged a fault with Vumatel about our packet loss.
In the interim, if you use WARP (https://one.one.one.one/) it bypasses the faulty route, so you have no packet loss.

Latency is slightly higher, but it's way better for now.

 

[aggressiveGrey]

No change for me, internet still bad

 

[copacetic]

It's been about a week now...

(Afrihost have been / are in touch, although I am not sure what the issue/s is/are, as I haven't gotten any feedback aside from an "is it better?" last week.

I see my DL speed has decided to join the party...

 

[ronnie_94]

Cod unplayable with loss.

 

[Jaredza]

Getting around 10% packet loss to EU servers. Vuma CPT. Entire weekend line has been barely usable for gaming.

 

[ronnie_94]

10% loss on warzone, openserve KZN.

 

[ronnie_94]

10% loss on warzone, openserve KZN.

Those struggling the cape town pptp is working like a charm.

Afrihost Gaming PPTP [alpha]

@Afrigirl @AfriNatic - any progress on the Jhb server yet? Hello. Unfortunately, the JHB Server is not ready yet. We will let the clients know as soon as it is live.

mybroadband.co.za

 

[Jaredza]

@Afrigirl Any ETA on when this will be sorted?

 

[aggressiveGrey]

shewie, back online

 

[Armizael]

View attachment 1687513

@Afrigirl Any ETA on when this will be sorted?

Doesn't look like Vumatel has looked into this at all yet - seeing it even worse again tonight: