Afrihost - Pure Fibre Feedback Thread Part 2

[Afrigirl]

Lovely speeds on my 400M fibre today...

Hi.

Please test again from LAN connection and share the results.

 

[William1102]

@Afrigirl

Is there an issue with Afrihost IPs being flagged as a VPN on Disney plus

Currently cannot log in on my Fibre connection but works on my Telkom LTE

Says to turn off my VPN but I have no VPN I have tested multiple devices and still have the same issue

 

[William1102]

Also been denied access on Dstv Now throws a 403 error

It was streaming fine today but got cut off and now nothing loads , it seems related to the VPN situation

Seems my IP has been flagged as a VPN

Odd as Netflix and Amazon Prime work fine

@Afrigirl
@AfriNatic

 

[Afrigirl]

Also been denied access on Dstv Now throws a 403 error

It was streaming fine today but got cut off and now nothing loads , it seems related to the VPN situation

Seems my IP has been flagged as a VPN

Odd as Netflix and Amazon Prime work fine

@Afrigirl
@AfriNatic

Hello.

We just got word that Geocomply listed a large amount of our IPs as VPN. It looks Like the whole 165.73 range has been marked as hosting VPNs. It has been escalated to have the IP range whitelisted. We apologise for the inconvenience caused.

 

[William1102]

Hello.

We just got word that Geocomply listed a large amount of our IPs as VPN. It looks Like the whole 165.73 range has been marked as hosting VPNs. It has been escalated to have the IP range whitelisted. We apologise for the inconvenience caused.

No problem not Afrihosts fault

How long would this take to be resolved ?

That is my IP range but how odd it was working fine and at 7pm Dstv and Disney just died off but the rest worked

 

[AfriNatic]

No problem not Afrihosts fault

How long would this take to be resolved ?

That is my IP range but how odd it was working fine and at 7pm Dstv and Disney just died off but the rest worked

Yeah also offline on a few services. @Afrigirl @AfriNatic any news on how long it will take?

Should be sorted now. They removed the listing at around 1am.

 

[William1102]

Should be sorted now. They removed the listing at around 1am.

View attachment 1777060

Thanks Afrinatic, working now

 

[Chris_Auc]

Hi @Afrigirl any issue with openserve in Waverley Pretoria area?
PON green but PPPoE not dailing.

 

[puhhhh]

Hi @Afrigirl any issue with openserve in Waverley Pretoria area?
PON green but PPPoE not dailing.

Same here

 

[Afrigirl]

Hi @Afrigirl any issue with openserve in Waverley Pretoria area?
PON green but PPPoE not dailing.

checking

 

[Gandalf the Gray]

Same here

 

[Afrigirl]

Openserve does not send us notices on network incidents; I will be logging faults.

 

[Chris_Auc]

https://imgur.com/a/uWw91nX

From level 7

Neighbour - Level 7 / OpenServe

 

[Afrigirl]

Faults have been linked to an outage. A notice has been put up.

 

[Chris_Auc]

Faults have been linked to an outage. A notice has been put up.

Good Morning, the internet came back at 1:40 this morning.

 

[Pho3nix]

Any idea what the issue/situation is with the Roodepoort outage?

 

[Afrigirl]

Any idea what the issue/situation is with the Roodepoort outage?

Service is restored, we are monitoring.

 

[Jefferson D'Arcy]

Hi @Afrigirl I was hoping for some redress (even wishfully thinking this would happen as a matter of course, especially when the call centre wallahs claim it will be no problem). Almost two full weeks of no service and resulting intolerable customer harm.

 

[Afrigirl]

Hi @Afrigirl I was hoping for some redress (even wishfully thinking this would happen as a matter of course, especially when the call centre wallahs claim it will be no problem). Almost two full weeks of no service and resulting intolerable customer harm.

I logged it; I will let you know once it has been approved.

 

[Pho3nix]

Thanks again for the cheap cheap upgrade. Missed having 200/200. Best BF special yet