Afrihost - Pure Fibre Feedback Thread Part 2

[AfriNatic]

@AfriNatic do you have any news on what's happening with the local Twitch servers?

Not yet it's been pretty quiet after Twitch asked us to peer.

 

[AfriNatic]

MetroFibre Dev has started migrating all our 50 and 100Mbps clients to the 400Mbps promo. If we haven't manually allocated the promo to you it should be done automatically soon.

 

[Rouxenator]

Frogfoot down in Welgevonden, Stellenbosch

 

[Rouxenator]

Seems back now, but I did loose a hotlink.cc download that was started last night.

 

[Sousie]

Frogfoot down in Welgevonden, Stellenbosch

Jip, experienced the same, and came back on a few minutes later.

 

[AfriNatic]

Seems back now, but I did loose a hotlink.cc download that was started last night.

View attachment 1472587

We are observing continuous flaps on the NNI since 2am this morning.

An emergency change was done but the issue is still ongoing.

 

[SilverCode]

This day is not looking like it will be a good one (orange line indicates 100% packet loss)

 

[Rouxenator]

This day is not looking like it will be a good one (orange line indicates 100% packet loss)
View attachment 1472589

That does explain quite a bit of what I have been experiencing.

 

[Nibiru]

Issues in Burgundy Estate, Milnerton Frogfoot network since yesterday. Drops and ping spikes @AfriNatic

 

[AfriNatic]

New Outage

Outage Title: Outage | Cape Town Metro Network | Intermittent
Outage Ref(solid): FRG3615488
Impact Start Time: 2023-02-09 09:15:00
Impact: Intermittent

Outage Update:
2023-02-09
-- Frogfoot has detected an event of the network
-- Due to the widespread impact that was seen it has been immediately escalated to Tier 3 and Core teams to investigate
-- Please confirm if any services remain down


Outage Update

Outage Title: Outage | Cape Town Metro Network | Intermittent
Outage Ref(solid): FRG3615488
Impact Start Time: 2023-02-09 09:15:00
Impact: Intermittent

Outage Update:
2023-02-09
-- Frogfoot has detected an event of the network
-- Due to the wide spread impact that was seen it has been immediately escalated to Tier 3 and Core teams to investigate
-- Please confirm if any services remain down
-- Additional events observed, Core Team are still investigating

 

[Frogfoot Fibre]

Good day, thank you for your message. Please note we are experiencing an impact on the Eastern & Western Cape Area. Note that we are working on restoring the services as soon as possible.

Please keep a look out on our Customer Service Facebook & Twitter Pages as well as our website for updates. https://www.frogfoot.co.za/network-status.

 

[Frogfoot Fibre]

Please find the latest update: Outage Update| Cape Town Metro Network | Intermittent|This is intermittently causing a loop to propagate causing the impact

 

[AfriNatic]

Please note.

Further impact has been detected. Frogfoot Western and Eastern Cape degraded services.

New Outage

Outage Title: Outage | Cape Town Metro Network | Intermittent
Outage Ref(solid): FRG3616824
Impact Start Time: 2023-02-09 15:55:00
Impact: Intermittent

Outage Update:
2023-02-09
-- Current impact has been identified as an unicast flood.
-- Impact has been temporarily mitigated, however the investigation is still ongoing.
-- Core team is investigating and has confirmed that the impact is not due to the same cause as the earlier impact.

 

[RazedInBlack]

Ugh!!!

Can't even play COD!

 

[William1102]

@AfriNatic

Had some issues in the past with instagram reels and constant buffering just this app however on many different devices YouTube works fine

No packet loss on line tested using PingPlotter

Today it was buffering as well tried cloudflare warp still buffered but tried my VPN hosted on oracle Jhb and buffering stopped and hasn’t showed up until I turned the VPN off

Any idea what could be happening ?

 

[AfriNatic]

@AfriNatic

Had some issues in the past with instagram reels and constant buffering just this app however on many different devices YouTube works fine

No packet loss on line tested using PingPlotter

Today it was buffering as well tried cloudflare warp still buffered but tried my VPN hosted on oracle Jhb and buffering stopped and hasn’t showed up until I turned the VPN off

Any idea what could be happening ?

Not seeing any outages or issues anywhere on the network.

Can you try to do a trace route to one of the IP's serving data for instagram to see if there is maybe loss of some sort to it.

 

[Adenoid Hynkel]

Anyone else having issues? Getting a 192.168.55.x range assigned.

 

[AfriNatic]

Anyone else having issues? Getting a 192.168.55.x range assigned.

Hi

Which FNO and area?

We are constantly battling rogue dhcp because FNO's can't enable and configure dhcp snooping with trusted interfaces.

 

[Adenoid Hynkel]

Hi

Which FNO and area?

We are constantly battling rogue dhcp because FNO's can't enable and configure dhcp snooping with trusted interfaces.

Octotel. But I saw they had an outage in my area today. Has been resolved.

 

[jimini]

@Afrigirl @AfriGuy

Went away hoping to come back to fibre that actually works. Still have low download speeds and regular packet loss to EU servers. At this point I am ready to cancel my service because I am not getting what I pay for and I cannot game online with constant packet loss.

Vuma Villages.

Speedtest to local server



Speedtest to London



Pingplotter to London



Pingplotter to Amsterdam