Afrihost - Pure Fibre Feedback Thread Part 2

[AfriNatic]

@Afrigirl @AfriGuy

Went away hoping to come back to fibre that actually works. Still have low download speeds and regular packet loss to EU servers. At this point I am ready to cancel my service because I am not getting what I pay for and I cannot game online with constant packet loss.

Vuma Villages.

Speedtest to local server

View attachment 1474587

Speedtest to London

View attachment 1474589

Pingplotter to London

View attachment 1474591

Pingplotter to Amsterdam

View attachment 1474593

Hi

We had an issue earlier that still seems a bit intermittent with regards to international latency and we are seeing some minor packet loss every few minutes. We have logged it with the vendor.

 

[jimini]

Hi

We had an issue earlier that still seems a bit intermittent with regards to international latency and we are seeing some minor packet loss every few minutes. We have logged it with the vendor.

My issue is that this has been going on for months (in our area at least), and there seems to be no acknowledgment from Vuma and no feedback on whether this is being investigated or if any attempts are being made to rectify it.

 

[wingnut771]

My issue is that this has been going on for months (in our area at least), and there seems to be no acknowledgment from Vuma and no feedback on whether this is being investigated or if any attempts are being made to rectify it.

Vuma will only admit stuff to a journalist writing an article about them.

 

[2525252525]

@AfriNatic Fiber on the Vuma backend here in Parys, Free State seems down, again.

Up again, getting vietnam flashbacks of ADSL these guys should get their uptime higher.

 

[sand_man]

Speedtest by Ookla - The Global Broadband Speed Test

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I'm liking that broken upload speed...

 

[2525252525]

Second time today it's down here in Parys, wonder what's going on.

Vuma/afrihost

 

[gotaway]

Second time today it's down here in Parys, wonder what's going on.

Vuma/afrihost

Been up and down the whole day. Saw Vuma technicians driving around, checking sporadically.

@AfriNatic, any feedback from Vumatel?

 

[jimini]

@Afrigirl @AfriGuy

Any outage reports for Vuma Villages (Lonehill/Fourways)? My line is down.

 

[Joseph_]

 

[AfriNatic]

Been up and down the whole day. Saw Vuma technicians driving around, checking sporadically.

@AfriNatic, any feedback from Vumatel?

NWI has been resolved.

 

[AfriNatic]

@Afrigirl @AfriGuy

Any outage reports for Vuma Villages (Lonehill/Fourways)? My line is down.

Not seeing anything specifically for that area but there are quite a few NWI's around.

 

[jimini]

Not seeing anything specifically for that area but there are quite a few NWI's around.

In that case can you log a fault, please? I have been down for hours now.

 

[Fishzn]

Hi guys,

I'm on Metrofibre, just checking if the upgrades have been completed on all profiles? Still sitting on 50mbps or so.

 

[wingnut771]

Hi guys,

I'm on Metrofibre, just checking if the upgrades have been completed on all profiles? Still sitting on 50mbps or so.

Where in durban are you? Us in glenwood were done 2 weeks ago.

 

[AfriNatic]

@Afrigirl @AfriGuy

Any outage reports for Vuma Villages (Lonehill/Fourways)? My line is down.

Please drop me a pm so I can log it for you

 

[AfriNatic]

Hi guys,

I'm on Metrofibre, just checking if the upgrades have been completed on all profiles? Still sitting on 50mbps or so.

Please can you drop me a pm with your email address so I can assist.

 

[Fishzn]

Where in durban are you? Us in glenwood were done 2 weeks ago.

Hey, I'm in La mercy on the North Coast.

Probably hasn't been done as yet for us or that's what I'm hoping cos it would suck if I have been upgraded and just can't get the speeds

@AfriNatic Sent you a PM mate. Thanks.

 

[Fishzn]

Afrinatic sorted it out - always on point as usual!

Going to be a great 4 months of promo!

 

[wingnut771]

Afrinatic sorted it out - always on point as usual!

Going to be a great 4 months of promo!

Try the mybb speedtest:

 

[William1102]

Not seeing any outages or issues anywhere on the network.

Can you try to do a trace route to one of the IP's serving data for instagram to see if there is maybe loss of some sort to it.

There was no loss but for some reason the AX3 didn’t like being on 2.4ghz b/g/n/AX on wireless N devices even using a Wi-Fi 6 device had issues

dropped to b/g/n on 2.4ghz and has been no problems kept 5Ghz on AX

Also Wi-Fi environment is very clear no one else’s Wi-Fi picks up