Afrihost - Pure Fibre Feedback Thread Part 2

Western Cape
High Impact • Ocotel outage | Western cape

18:41 • 02 Oct 2026

We are investigating reports of no connectivity affecting clients on the Octotel network . We are working on identifying and resolve this issue as quickly as possible. We apologize for any inconvenience that this may be causing.
 
Please share the results.
On my phone so not the best tools but here is trace to quad9

Trace to 9.9.9.9


1 - 192.168.88.1 (––)
2 12 3 (ms)
Avg: 5 ms Loss: 0/3 (0 %)
2 - 41.170.73.33 (??)
Loss: 3/3 (100 %)
3 - 165.73.14.113 (??)
165-73-14-113.ip.ahisp.co.za
5 10 44 (ms)
Avg: 19 ms Loss: 0/3 (0 %)
4 - 165.73.14.146 (??)
165-73-14-146.ip.ahisp.co.za
6 7 5 (ms)
Avg: 6 ms Loss: 0/3 (0 %)
5 -
6 -
7 -
8 -
9 -
10 -
11 -



Trace to admin.tailscale.com


1 - 192.168.88.1 (––)
3 12 (ms)
Avg: 7 ms Loss: 0/2 (0 %)
2 - 41.170.73.33 (??)
Loss: 2/2 (100 %)
3 - 165.73.14.137 (??)
165-73-14-137.ip.ahisp.co.za
5 13 (ms)
Avg: 9 ms Loss: 0/2 (0 %)
4 - 165.73.14.146 (??)
165-73-14-146.ip.ahisp.co.za
5 11 (ms)
Avg: 8 ms Loss: 0/2 (0 %)
5 -
6 -
7 -
8 -
9 -
10 -
11 -
 
Our team is working tirelessly to get the Octotel connectivity issue resolved as soon as possible.

Thank you to everyone who has provided troubleshooting results. We greatly appreciate it, and it is helping with the investigation.

We appreciate your patience and will provide further updates as soon as we have them.
 
Top
Sign up to the MyBroadband newsletter
X