Afrihost - Pure Fibre Feedback Thread Part 2

Afrigirl said:
Hi.

I have logged a fault with Vuma. ISP-1208817
Click to expand...
Current Status:
Repair In Progress

Ticket ID:
ISP-1208817

Date Created:
Thu 08 Jun 2023

Ticket Age:
16 hours

Status:
2. Ticket Linked to Network Incident

Date Updated:
Thu 08 Jun 2023
 
Afrigirl said:
Current Status:
Repair In Progress

Ticket ID:
ISP-1208817

Date Created:
Thu 08 Jun 2023

Ticket Age:
16 hours

Status:
2. Ticket Linked to Network Incident

Date Updated:
Thu 08 Jun 2023
Click to expand...
Thanks for the update.
 
Hi @Afrigirl. I have a 500/200 mbps line but i have to log calls and do the same routine every single week as my line speed keeps dropping to 100mbps. I keep having to perform the same requests week in and week out. Can someone just sort this out and give me what i pay for diligently every month?
 
Cheens said:
Hi @Afrigirl. I have a 500/200 mbps line but i have to log calls and do the same routine every single week as my line speed keeps dropping to 100mbps. I keep having to perform the same requests week in and week out. Can someone just sort this out and give me what i pay for diligently every month?
Click to expand...
Hi.
Sounds like a cable-related issue. Please drop me a PM with your email address so I can look.
 
Afrigirl said:
Hi.
Sounds like a cable-related issue. Please drop me a PM with your email address so I can look.
Click to expand...
Sent you a PM. Highly unlikely a cable related issue as the support staff do something and it comes right and then goes back down again a day or 2 later.
 
Hi @Afrigirl

I just cancelled with my ISP on MFN and it will only be effective end of July. When do you suggest I sign up with Afrihost to ensure I don't have any downtime?
 
JohnJuniorV3 said:
Hi @Afrigirl

I just cancelled with my ISP on MFN and it will only be effective end of July. When do you suggest I sign up with Afrihost to ensure I don't have any downtime?
Click to expand...
Hi.
You may sign up a week before the cancellation effective date with your current ISP.
 
Anything dodgy in Eastern Cape? PE, Jbay area?
Download very sluggish, ping fairly high :(

5644495057.png


Edit: Seems to be back to normal.
 
Last edited:
Cheens said:
Hi @Afrigirl. I have a 500/200 mbps line but i have to log calls and do the same routine every single week as my line speed keeps dropping to 100mbps. I keep having to perform the same requests week in and week out. Can someone just sort this out and give me what i pay for diligently every month?
Click to expand...
Have the same issue.
 
Hi Guys,

What is this?
1686665601992.png

I see its available in my area, but not in my Aunts, I'm looking to get her sorted on cheapish fiber as she is still on ADSL this would be ideal for her but is only in my area but we both have vumatel?
 
8-BALL said:
Hi Guys,

What is this?
View attachment 1540421

I see its available in my area, but not in my Aunts, I'm looking to get her sorted on cheapish fiber as she is still on ADSL this would be ideal for her but is only in my area but we both have vumatel?
Click to expand...
Theres different types of vuma network vuma reach,vuma areal, vuma core and idk what nonsense. So maybe recheck I dont think the deals stays the same in this case
 
Despaireon said:
Theres different types of vuma network vuma reach,vuma areal, vuma core and idk what nonsense. So maybe recheck I dont think the deals stays the same in this case
Click to expand...
Yeah, I figured as much but we have the same to the wall infra as what she does, was just wondering why I had a "vuma promo" option lol
 
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