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Hi @AfriNatic @Afrigirl
The internet is down all lights green on ONT as well as router after a restart
Since the router is showing internet connectivity but it’s so slow that nothing loads and a ping does not work via Wi-Fi and Ethernet
Yes we have lost all Vuma Villages traffic in KZN. We are investigating the cause with Vumatel.
Hello.Hey @AfriNatic would a test account be possible to run a few traces over 3/4/5 days by any chance? Im happy to pay for a low data cap account but Id like to run some tests when another ISP gives me issues to see what my equivalent would be on Afri?
Balwin FibreHello.
Which FNO are you with?
We are using DHCP connection mode for Balwin Fibre. Unfortunately, we won't be able to provide a test account.Balwin Fibre
Alrighty, thanks for the replies.We are using DHCP connection mode for Balwin Fibre. Unfortunately, we won't be able to provide a test account.
Well I can confirm. Since moving to Afrihost on Saturday, it's been the smoothest experience I've ever had. Had a 1gb connection with CISP before this.@Soprono Also thinking of jumping ship?
Been on my mind, I hate the admin and am scared of downtime so I would cave in and leave it when things look like they are improving, etc then it all just spurs up again.@Soprono Also thinking of jumping ship?

Well I can confirm. Since moving to Afrihost on Saturday, it's been the smoothest experience I've ever had. Had a 1gb connection with CISP before this.
Can play games in the evening. Join my work calls in the evening. Work during the day. No more disconnects. No more weird ping spikes and packet loss constantly.
The WHOLE of last week I had packet loss LOCALLY.
You get told "fno congestion" etc etc etc.
Some how changing ISP's fixes it all.
You don't even need me to confirm. Just look at how quiet this forum thread is and has always been.
It's dead silent.
I think @Satedah moved over and said he uses Exitlag for gaming. Apparently it brought his ping down to 167? He can confirm though. Just requested an immediate release on my line. Definitely moving over to Afrihost. Had a test account with them 2 weeks ago and it was pure joy. No more connection drops etc etc.I'm strongly considering it but leaving CISP for Afrihost apparently adds like 20-30ms increased ping to EU. Anyone in JHB running Exitlag or similar, can it compensate?
Is there like a trial account for Openserve to run some light pingtests etc @Afrigirl @AfriNatic ?
I've canceled my line with them as well. Willing to take the extra ms to get stable connection. Just waiting till end of the month.I'm strongly considering it but leaving CISP for Afrihost apparently adds like 20-30ms increased ping to EU. Anyone in JHB running Exitlag or similar, can it compensate?
Is there like a trial account for Openserve to run some light pingtests etc @Afrigirl @AfriNatic ?
Hi. I sent you the test account credentials.I've canceled my line with them as well. Willing to take the extra ms to get stable connection. Just waiting till end of the month.
Jeez that was super quick, saw you asked only 35 minutes ago. Let us know how fast you get connected.My line has just been released.
@AfriNatic @Afrigirl please assist in getting me connected ASAP.
VC-040723-281695
Thank you
Jeez that was super quick, saw you asked only 35 minutes ago. Let us know how fast you get connected.
Cool Ideas Fibre ISP – Feedback Thread 5
this is frustrating... intermittently losing connection throughout the day. any ETR as of yet? Hi @tardomatic Our team is pushing for feedback as soon as possible. Apologies I have no info to provide as yet.mybroadband.co.za
Eager to see how quick you can get sorted with Afrihost, helps with the planning a bit. Iv got an awesome person on the Balwin Fibre side who has always helped so hoping he could too on that part.Jeez that was super quick, saw you asked only 35 minutes ago. Let us know how fast you get connected.
Cool Ideas Fibre ISP – Feedback Thread 5
this is frustrating... intermittently losing connection throughout the day. any ETR as of yet? Hi @tardomatic Our team is pushing for feedback as soon as possible. Apologies I have no info to provide as yet.mybroadband.co.za