Afrihost - Pure Fibre Feedback Thread Part 2

[Joseph_]

Any update?

Still without internet. Vumatel really is the worst

 

[Afrigirl]

Still without internet. Vumatel really is the worst

Hi.

I have escalated to our service manager to assist with activating the order.

 

[NickZA_]

@Afrigirl Hi, could you please assist in getting my connection up with you guys asap. AH26A278E553B0

 

[Joseph_]

Still waiting on mine

 

[Afrigirl]

@Afrigirl Hi, could you please assist in getting my connection up with you guys asap. AH26A278E553B0

I am checking the order now.

 

[Cranjus McBasketball]

@Afrigirl While I wait for CISP to cancel I just want to check. My complex only has Vodacom so the FNO won't change. What kind of downtime should I expect moving from CISP to Afrihost?

 

[Afrigirl]

Still waiting on mine

@Joseph_ We are still working with Vumatel so they can update the FSAN for activation to go through

 

[NickZA_]

@Afrigirl Got all the confirmation email etc that my package and line is active. However I am unable to locate my PPPOE details. Please assist, thanks.

 

[Afrigirl]

@Afrigirl Hi, could you please assist in getting my connection up with you guys asap. AH26A278E553B0

Activation is done with Vuma. Please reconfigure the router to DHCP and visit login.afrihost.com

 

[Joseph_]

@Afrigirl Got all the confirmation email etc that my package and line is active. However I am unable to locate my PPPOE details. Please assist, thanks.

You lucky bugger!!

 

[Joseph_]

@Joseph_ We are still working with Vumatel so they can update the FSAN for activation to go through

That’s something that isn’t supposed to take this long. It’s ridiculous!

 

[NickZA_]

You lucky bugger!!

Not counting my chickens yet. Still trying to find out how to configure my router to DHCP.

 

[wingnut771]

Not counting my chickens yet. Still trying to find out how to configure my router to DHCP.

Sometimes its called "Dynamic". Look for WAN connection.

 

[Joseph_]

Not counting my chickens yet. Still trying to find out how to configure my router to DHCP.

Just switch it over to Dynamic. Works just fine

 

[NickZA_]

Just switch it over to Dynamic. Works just fine

Got it up and running. Very surprised at how fast this was done. Thank you @Afrigirl

 

[Joseph_]

Now hopefully it’s my turn. You were extremely lucky to get yours up and running so fast. @Afrigirl do you need the new FSAN number or do you already have it?

 

[Seeyou]

Got it up and running. Very surprised at how fast this was done. Thank you @Afrigirl

Welcome to stable internet.

 

[NickZA_]

Now hopefully it’s my turn. You were extremely lucky to get yours up and running so fast. @Afrigirl do you need the new FSAN number or do you already have it?

Best of luck to you @Joseph_ . May our internet issues be a thing of the past now

 

[Afrigirl]

Now hopefully it’s my turn. You were extremely lucky to get yours up and running so fast. @Afrigirl do you need the new FSAN number or do you already have it?

I have the new FSAN. Thank you.

 

[Soprono]

When you can please @Afrigirl - AH4144EA6745AD

Waiting for CISP to release the line.