Afrihost - Pure Fibre Feedback Thread Part 2

My internet has also been quite borked.

Line: 240/240Mbps
Speed test has fluctuated between 70 - 150Mbps.
The ping has been sustained above 150ms since the weekend.
Streaming has been incredibly frustrating due to non-stop buffering on both wired/ethernet and wireless/wifi.

Happy to provide a traceroute but it seems redundant at this point given how many other forum members have the same issue.

Curious to see if this is an ISP/FNO issue; I know people with other ISPs who haven't had the same issues.

On Frogfoot in CPT, if that helps.
 
iamkiko said:
My internet has also been quite borked.

Line: 240/240Mbps
Speed test has fluctuated between 70 - 150Mbps.
The ping has been sustained above 150ms since the weekend.
Streaming has been incredibly frustrating due to non-stop buffering on both wired/ethernet and wireless/wifi.

Happy to provide a traceroute but it seems redundant at this point given how many other forum members have the same issue.

Curious to see if this is an ISP/FNO issue; I know people with other ISPs who haven't had the same issues.

On Frogfoot in CPT, if that helps.
Click to expand...
Frogfoot are having issues.

Please post a MTR/Traceroute
 
Yeah, see the 2nd hop. Should be below 5ms.

They having some major congestion/backhaul issues

@Afrigirl Can you please raise this with Frogfoot? I know Cool Ideas rep is actively chasing this already
@cavedog FYI
 
Last edited:
For sure if it's because Frogfoot issue has been resolved, but I can finally stream from a private Jellyfin server in DE. Seems like international capacity has improved perhaps?
 
grant_cpt said:
For sure if it's because Frogfoot issue has been resolved, but I can finally stream from a private Jellyfin server in DE. Seems like international capacity has improved perhaps?
Click to expand...
Far from perfect but it's settled down to a more reasonable level. Still 2-3x what it used to be but way improved.
 
unobeat said:
Hi

Any update please, internet is still broken and unstable.
Click to expand...
Hi.

There has not been any solid feedback yet.
The ticket has been escalated.
"You have escalated the ticket.
Reference Number:
00001321"
 
Afrigirl said:
Hi.

There has not been any solid feedback yet.
The ticket has been escalated.
"You have escalated the ticket.
Reference Number:
00001321"
Click to expand...

Thanks

In the morning the internet worked for a good solid 3-4 hours with no issues and then now it has started with continuous disconnection, losing packets and no being stable.
 
Just had another disconnect, service and ethernet lights go out on ONT
 
My broadband light and Service light are both off on my ONT box and no internet connection for over an hour. I see Webafrica is showing the Vumatel Outage but why Afrihost is not showing it?

How long will this take to fix? Ticket ID: KOQ-883-76107

@Afrigirl @AfriGuy @AfriFella
 
Last edited:
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X