Afrihost - Pure Fibre Feedback Thread Part 2

MakoPC said:
Internet went down here in PE. Router has red light
Click to expand...

My MTN fixed LTE with Afrihost also just went hard down down in PE about 10 mins ago.

FrogFoot is still good though, thanks to the Openserve NLD still being up.

Looks like there might be a dual NLD failure, NLD 5 and 6 seems like its down according to this map: https://linkmon.sanren.ac.za/nrenmap/
 
Jason-ZA said:
My MTN fixed LTE with Afrihost also just went hard down down in PE about 10 mins ago.

FrogFoot is still good though, thanks to the Openserve NLD still being up.

Looks like there might be a dual NLD failure, NLD 5 and 6 seems like its down according to this map: https://linkmon.sanren.ac.za/nrenmap/
Click to expand...
Hi.
Checking with the team to see if there's anything on our end that changed.
 
Notice added for all affected services

Network Status | Afrihost

See the status updates of our Fibre, LTE, DSL, Mobile and Hosting networks, what's affecting them - if anything, and what the cause is.
www.afrihost.com www.afrihost.com

Network Status | Afrihost

See the status updates of our Fibre, LTE, DSL, Mobile and Hosting networks, what's affecting them - if anything, and what the cause is.
www.afrihost.com www.afrihost.com
 
Do we know roughly how long it is going to take to resolve the issue? Am currently working from home and need to know if I should rather go into the office if it is going to take a while
 
MakoPC said:
Do we know roughly how long it is going to take to resolve the issue? Am currently working from home and need to know if I should rather go into the office if it is going to take a while
Click to expand...
The MF rep in our street says 2-3 days for repairs.
 
MakoPC said:
Do we know roughly how long it is going to take to resolve the issue? Am currently working from home and need to know if I should rather go into the office if it is going to take a while
Click to expand...
Hi.

It is the NLD that is down; we have logged it with MFN.
I will share updates as soon as I receive them.
 
[17:42, 21/07/2025] Afrihost Whatsapp: There is a Frogfoot network outage affecting Frogfoot connections in Westerm and Eastern cape
[17:42, 21/07/2025] Afrihost Whatsapp: Our engineers are urgently and actively attending to this

Sigh.... No updates on status page as yet regarding outage, as per agent
 
*New Outage*

*Outage Title:* Outage | National Subset | Down
*Outage Ref(solid):* FRG8972802
*Impact Start Time:* 2025-07-21 16:56:00
*Impact:* Hard Down

*Outage Update:*
*2025-07-21*
-- Logged to L1 Vendor
-- Services affected due to multiple NLDs being down. Team is busy with investigations
 
Afrigirl said:
*New Outage*

*Outage Title:* Outage | National Subset | Down
*Outage Ref(solid):* FRG8972802
*Impact Start Time:* 2025-07-21 16:56:00
*Impact:* Hard Down

*Outage Update:*
*2025-07-21*
-- Logged to L1 Vendor
-- Services affected due to multiple NLDs being down. Team is busy with investigations
Click to expand...
*Outage Resolved*

*Outage Title:* Outage | National Subset | Down
*Outage Ref(solid):* FRG8972802
*Impact Start Time:* 2025-07-21 16:56:00
*Impact Stop Time:* 2025-07-21 18:50:00
*Impact:* Hard Down

*Outage Update:*
*2025-07-21*
-- Logged to L1 Vendor
-- Services affected due to multiple NLDs being down. Team is busy with investigations
-- FF Core rebalanced NLD3/4 to clear the isolation and restore services.
 
1753176942559.png

Do we have any idea what's cooking today?
This is how Frogfoot used to look like for years, until the 4 day outage when they upgraded the equipment.
Feels like we're back on the old hardware again :confused:
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X