- Sep 10, 2008
I just got caught out by this. During checkout it showed it was discounted but they charged me for the installation.The thing is, it wants to charge me the R997 for installation on acceptance of the order on their side. My parents also got fiber installed the 15th March and it was covered by Afrihost.
Nevermind, I saw them hiding it in their T's and C's
Logged a ticket and they sent me this:
"Please note that the installation fee is no longer free with Vumatel. However, Afrihost covers activation fee and router. You will be charged R1497.00 for the installation and the remaining R228.00 out of R1725.00 will be discounted by Afrihost. This is for the sign ups made after the 24th of March 2020. Hence, you are liable for the charges."
Freakin scummy that it isn't clear enough on checkout, I would have went with Axxess (R999) had I known