Afrihost - Pure Fibre Feedback Thread

[waynehooper]

How is it looking today? Still the same?

Definitely something not right somewhere

 

[ZyborgRSA]

Same here..

A restart of the ONT and now PON/Auth aren't lighting up. Might be openserve.
@AfriNatic halp

 

[waynehooper]

How is it looking today? Still the same?

 

[Nimz]

Seems like only certain areas in Durban are affected.

Office is dead home is fine

 

[ZyborgRSA]

Seems like only certain areas in Durban are affected.

Office is dead home is fine

I'm in Umgeni Park area, lines dead. Suuuuper fun, guess mobile data to the rescue.

 

[Nimz]

I'm in Umgeni Park area, lines dead. Suuuuper fun, guess mobile data to the rescue.

Same here

Could be load shedding related

 

[ZyborgRSA]

Looks like it's back again..

 

[AfriNatic]

Connection just died in Durban.
ONT internet light is on
PPOE auth I think is the problem

Openserve

Same here..

I'm on it!

 

[AfriNatic]

View attachment 892094

Let me see if I can get info from Vumatel. Looks like some sort of Backhail failure and reroute again.

 

[AfriNatic]

Same here

Could be load shedding related

I don't see any notices from Openserve about an outage.

 

[Nimz]

I'm on it!

bit too late - back up and running

 

[AfriNatic]

So we are only supplying the Huawei WS5200 from now on to clients with new fibre orders or router exchanges. I think the Huawei is a pretty decent router.

 

[ZyborgRSA]

Down again, openserve Durban

 

[Nimz]

Dead again in Durban @AfriNatic

 

[ZyborgRSA]

I don't see any notices from Openserve about an outage.

Which is funny because your customer support told me they saw the notice

 

[AfriNatic]

Drop me your B number quickly let me see what the portal shows.

 

[Nimz]

Drop me your B number quickly let me see what the portal shows.

Sent

 

[ZyborgRSA]

Drop me your B number quickly let me see what the portal shows.

Sent as well

 

[ZyborgRSA]

Looks like we back

 

[AfriNatic]

I will keep track of the faults and see what Openserve feedback is on them.