Afrihost - Pure Fibre Feedback Thread

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@AfriNatic Is there something wrong this week in Alberton, on Vuma Villages. My brother has been complaining that his internet has been **** since Tuesday.
 
Kilerhotdog said:
@AfriNatic Is there something wrong this week in Alberton, on Vuma Villages. My brother has been complaining that his internet has been **** since Tuesday.
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There has been a few notices from Vumatel but there isn't a general issue that lasted for a week. What is the issue exactly? Slow speeds or intermittent speeds and high latency? IF we can get some tests we can see where the problem might be.
 
AfriNatic said:
There has been a few notices from Vumatel but there isn't a general issue that lasted for a week. What is the issue exactly? Slow speeds or intermittent speeds and high latency? IF we can get some tests we can see where the problem might be.
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Hello, my brother said that during the day the internet is fine, but at night it goes really slow and they only get like 14-25 mbps on a gigabit line, so it seems like some sort of congestion to me or something?
 
Code: 
Ping statistics for 8.8.8.8:
    Packets: Sent = 97364, Received = 97361, Lost = 3 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 148ms, Average = 1ms


:thumbsup: :giggle:
 
Kilerhotdog said:
Hello, my brother said that during the day the internet is fine, but at night it goes really slow and they only get like 14-25 mbps on a gigabit line, so it seems like some sort of congestion to me or something?
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Morning, I think we should try to gather some info so we can log a fault. It looks like the ping is fine though which is odd for a congestion related issue.
 
Tjoker said:
Having some DSTV Now buffering......something on AH network? Netflix seems fine....
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Nothing that I'm aware of. I did stream Mnet last night from about 7pm to 10pm and did not pickup any buffering issues. Which app where you using?
 
AfriNatic said:
Nothing that I'm aware of. I did stream Mnet last night from about 7pm to 10pm and did not pickup any buffering issues. Which app where you using?
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It was via Chrome browser. After posting I tested other content and it seemed fine. Something up with the specific episode I was streaming.
 
Tjoker said:
It was via Chrome browser. After posting I tested other content and it seemed fine. Something up with the specific episode I was streaming.
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Okay cool let me know if it happens again so we can do some tests and see if NOC might be able to reach out to DSTV for assistance. :)
 
Naks said:
Possible to get an update? It's been down since at least 06:52 this morning, and plenty of kids are not able to write their exams
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Sure just send me your cleintzone email address so I can get your link label to send a request.
 
Hello @AfriNatic

Having issues on Microsoft Teams (both Windows client and Web client) often poor quality calls.
DSTV Now when casting to Chromecast gen 1 and gen 2 often drops and need to refresh the video after buffering.

Other services seem to have no problem, Netflix, Amazon Prime, YT, etc. Skype for Business seems to be fine too...

Been like this for a while now...

Could you please assist?
 
quax said:
Hello @AfriNatic

Having issues on Microsoft Teams (both Windows client and Web client) often poor quality calls.
DSTV Now when casting to Chromecast gen 1 and gen 2 often drops and need to refresh the video after buffering.

Other services seem to have no problem, Netflix, Amazon Prime, YT, etc. Skype for Business seems to be fine too...

Been like this for a while now...

Could you please assist?
Click to expand...

Which area are you from and who the FNO. Poor Teams call quality usually related to some form of packet loss.
 
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