Afrihost - Pure Fibre Feedback Thread

[AfriNatic]

Octotel. Came back up about 40 mins afterwards.

We are moving traffic around a bit to increase capacity. Apologies for the downtime experienced.

 

[harties]

Unfortunately CCC direct won't be an option as you have a direct service from FrogFoot.

Seriously unusable and frustrating. It just seems likes its getting worse.

 

[AfriNatic]

Seriously unusable and frustrating. It just seems likes its getting worse. View attachment 1108994

FrogFoot advised that the IPCore team is looking into the issue. I will give them a call quickly to see if there is any new feedback. Apologies for this.

 

[Mike43110]

I'm having quite bad net since yesterday - I see the fault in CT is cleared but I am having quite high packet loss and at some points I just completely lose connection. Traceroutes show traffic while it's "down" are reaching Afrihost but the packets can't seem to escape your servers.

Any advice/assistance as to what I can do to resolve this? Work today was already impossible.

 

[harties]

I'm having quite bad net since yesterday - I see the fault in CT is cleared but I am having quite high packet loss and at some points I just completely lose connection. Traceroutes show traffic while it's "down" are reaching Afrihost but the packets can't seem to escape your servers.

Any advice/assistance as to what I can do to resolve this? Work today was already impossible.

Are you based in Century City? Having the same issues as well, support can't seem to identify the issue and seems to think its my dlink router firmware thats an issue (i have a tplink), meanwhile i already sent test results from the CPE<->Mikrotik router thats showing the problem.

 

[Mike43110]

Are you based in Century City? Having the same issues as well, support can't seem to identify the issue and seems to think its my dlink router firmware thats an issue (i have a tplink), meanwhile i already sent test results from the CPE<->Mikrotik router thats showing the problem.

Somerset West, not that far out.

Similar area. The trace showing I can clearly route out of the CPE makes me far less suspicious of the router.

 

[1337]

Something is broken!

 

[vavyn]

Connection to EU is dead? Speedtest to London timed out.

 

[e4et]

Something is broken!

yes.
grrrrr
@AfriNatic

 

[LordPhoenix_ZA]

Connection to EU is dead? Speedtest to London timed out. View attachment 1109214

Same here. International up to ****.

 

[Hype]

Thought it was just blizzard being blizzard ...

 

[Draken]

no new international connections establishing, already going ones still alive.

 

[e4et]

Even my local sites are having issues opening now.

 

[AfriNatic]

Hi,

We see a huge drop in traffic. We are investigating the outage.

 

[e4et]

Hi,

We see a huge drop in traffic. We are investigating the outage.

Thanks.

 

[e4et]

Hi,

We see a huge drop in traffic. We are investigating the outage.

Seems to be back up, on my side.
Thanks.

 

[AfriNatic]

Seems to be back up, on my side.
Thanks.

We have lost a transit route. Route is restored and traffic returning to normal levels. We are still monitoring.

 

[AfriNatic]

We have switched to an alternative route for now while we investigate the outage.

International latency might be adversely affected for clients in Gauteng and clients in other areas that terminate in JHB. We are working with the provider to resolve asap. Apologies for the downtime.

 

[waynehooper]

Problems in East London as well

 

[S.Claus]

@cavedog Look what I got sorted