We are investigating reports of issues with slow throughput for East London clients.
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Afrihost - Pure Fibre Feedback Thread
- Thread starter Fjorko
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- afrihost feedback pure fibre
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We are investigating reports of issues with slow throughput for East London clients.
Hi,
Yes please pm me your email. IF the order was placed our system sends an SMS with the order number to you to manage your appointment on the Openserve App.
K T
Expert Member
Any issues with Vumatel in East London last night? I lost connection completely for a good while and it only came back after the second router reboot.
K T
Expert Member
I'm also experiencing
Not Frogfoot, Vumatel
Sorry missed that just saw quite a few complaints regarding FrogFoot in the same area.
Checked the Vuma notice board now and there isn't any Network incidents reported for the area. We would need to log it for you.
I suspect some cable break might be responsible for the backhaul issues in EL on the 2 FNOs but there isn't any confirmation so we have to log the faults.
Outage has been confirmed.
New Outage:
Outage title: Outage | JHB | East London
Outage ref (solid): FRG1489728
Impact start time: 14-08-2021 09:00
Impact: Degraded
K T
Expert Member
Connection down for 4mins at 11:35 in EL over Vumatel.
Any reports?
Any reports?
Since may I have been getting max 40mbit local/international, on my 100/100, and its even worse since upgrade to 200/200...
For the past 2 weeks have been getting daily intermittent, 2k+ latency
This is on Vuma Aerial Kensington..... On this very thread Afriguy has admitted to knowing they have a problem there, but they don't seem to be doing anything about it, and it just gets worse and worse....
Please for the love of my own Sanity, @AfriNatic Can you guys hook us up with a another alternative to Vuma Aerial... for kensington/bedfordview area...
PM sent
Morning,
Please can you send me a pm with your details so we can log it with Vumatel.
Thank you @AfriNatic for getting the ball rolling! I have responded to the PM to schedule the installation as well as the address to deliver the Fibre router.
Rocket-Boy
Honorary Master
Openserve in EL is dismal today, not sure if anyone else is having the same problems?
Nothing on the network status page about Openserve in EL that I can see.
This is on a 200/100 Openserve fibre connection.
Nothing on the network status page about Openserve in EL that I can see.
This is on a 200/100 Openserve fibre connection.
Can you do a trace route to 1.1.1.1 for me?
Also please send me your details so I can check if there is any network notices for the area.
Rocket-Boy
Honorary Master
A few ONT/router reboots seem to have resolved the problem and its back to normal speed again.
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