Afrihost - Pure Fibre Feedback Thread

[AfriNatic]

@AfriNatic back to square one. Sent an email to Gian and Management and copied you in. Sick of this degraded line and the lack of effort to get it addressed.

What is so funny, still shows I have somewhat 100mbps download but can't stream.....

Morning,

I have escalated the fault and I will be calling @Frogfoot Fibre again today. Can I give you a call to discuss the issue?

 

[moedawood]

Hi,

Please send me a pm with your email address so I can log a fault for you.

Hey AfriNatic. It was restored at 7pm last night. There was a fibre break

 

[bradza]

Morning,

Are you still experiencing issues?

seems to have corrected for now this morning...

 

[K T]

Anyone else having issues in East London on Vuma?

 

[AfriNatic]

Anyone else having issues in East London on Vuma?

Hi,

Still experiencing issues?

 

[Dan C]

Anyone else having issues in East London on Vuma?

Check your router ... is it switched on ?

On the other hand Frogfoot looks better today ...

 

[justin6282]

@AfriNatic internet dropping every few hours

 

[K T]

Hi,

Still experiencing issues?

All good this morning, without doing anything

 

[S.Claus]

@AfriNatic I updated my router now it isn't giving me an IPv6 address. I can however port forward so would appreciate if you could have a look

 

[Rickster]

Morning,

Are you still experiencing issues?

Yup.

 

[AfriNatic]

@AfriNatic internet dropping every few hours

Hey,

I have forwarded the email you sent to me earlier on to Frogfoot. Waiting for further feedback but they have insisted on sending a tech.

 

[AfriNatic]

@AfriNatic I updated my router now it isn't giving me an IPv6 address. I can however port forward so would appreciate if you could have a look

Having a look now. Looks like DHCPv6 is down. Asking someone to take a look quickly.

 

[AfriNatic]

Yup.

Hi,

What does a MTR to 8.8.8.8 look like?

 

[wingnut771]

This has been happening all day: DBN - JHB

 

[wingnut771]

 

[AfriNatic]

View attachment 1243402

Looks like an issue with KZN <=> JHB NLD but I'm testing from JHB now and looking good so far.

 

[KillerOnDrugX]

It's been fine for me the whole day, on Openserve though. I wonder what MFN is up to again

 

[wingnut771]

It's been fine for me the whole day, on Openserve though. I wonder what MFN is up to again

surely it’s off the MFN network already when it hops to JHB?

 

[wingnut771]

Looks like an issue with KZN <=> JHB NLD but I'm testing from JHB now and looking good so far.

It only happened about 4 times during the day for a few seconds but it was enough to drop the stream. You might need to monitor for a few hours to see if it happens. Will leave pingplotter running today to see if it’s behaving.

 

[KillerOnDrugX]

surely it’s off the MFN network already when it hops to JHB?

No clue, but at least it's over. I keep getting contacted now to get an install done with MFN since my building is now live, 6 months after the install