Afrihost Uncapped ADSL Feedback (Pt2)

GreatD7007 · Jan 13, 2014

PurSpyk!! said:
Steam has been extremely slow on Afrihost since Dec 2013, and I am on a Business Uncapped account.

Why is that ;(

Qrox · Jan 13, 2014

mmm. Even with a direct download I'm only getting 132KB/s on a 4mb account.

PurSpyk!! · Jan 13, 2014

GreatD7007 said:
Why is that ;(

I would also like to know, all test show my connection running 100%, but the real world results show a different story.

AfriGuy · Jan 13, 2014

Qrox said:
Mine is 18.8% / 6.25%. Not sure what it should be, but it does feel slow. Taking forever to try and download a game.

This does look correct, which account are you on?

AfriGuy · Jan 13, 2014

Qrox said:
mmm. Even with a direct download I'm only getting 132KB/s on a 4mb account.

Could be due to shaping, have you double checked your ClientZone?

AfriGuy · Jan 13, 2014

PurSpyk!! said:
Steam has been extremely slow on Afrihost since Dec 2013, and I am on a Business Uncapped account.

Definitely shouldn't be the case with a Business account, have you looked at Protocol Prioritisation?

Qrox · Jan 13, 2014

AfriGuy said:
Could be due to shaping, have you double checked your ClientZone?

I've checked but unfortunately the only thing I can see is the Shaping percentages. Not sure if there is anything else I should be looking at.

JohnJuniorV3 · Jan 13, 2014

Hi Afri*,

Still receiving the same results. I'm extremely unhappy. http://www.speedtest.net/my-result/i/737083383

AfriMan · Jan 13, 2014

Qrox said:
I've checked but unfortunately the only thing I can see is the Shaping percentages. Not sure if there is anything else I should be looking at.

The shaping percentages would indicate that there is shaping on your line. A direct download would definitely be subject to shaping, though it would be less severe than shaping on torrents or other P2P.

PurSpyk!! · Jan 13, 2014

AfriGuy said:
Definitely shouldn't be the case with a Business account, have you looked at Protocol Prioritisation?

It shows as being deactivated, so my line should be running at 100%. Steam used to download 1.4-1.6GB per hour, now I am lucky if it downloads 200MB per hour.

Qrox · Jan 13, 2014

AfriMan said:
The shaping percentages would indicate that there is shaping on your line. A direct download would definitely be subject to shaping, though it would be less severe than shaping on torrents or other P2P.

At present it says
Shaping Policy: 18.8% Download/ 6.25% P2P

So if I understand that correctly it means that I'm only getting that percentage of my line speed for those tasks?

Also how long does the shaping last, and how is it calculated? (Total downloaded, network usage, etc)
I've only been with Afrihost for about 5 days so I'm not sure how things work around here.

HermanTheGerman · Jan 13, 2014

Rytlock said:
Thanks very much for the feedback everyone, seems like it is a clear choice for me, bye bye Telkom halloooo Afrihost.

Welcome to the happy little family of AH users, Rytlock. As you've seen already AfriMan will hand out great gifts to all of us

since he's a strong believer in everybody should get what they want. Mhm. For sure.
And although there might be some advantages of AH businesss over AH regular, ping surely isn't one of those. Ping is a matter of network, not account. Let's just say AH is on the best backhaul in SA, which is MTN. In my tests I found to have much worse ping on TI. I dunno if AH is the absolute bestest ISP in SA ... but you could be with much worse.
Troublefree since a couple months now.

JohnJuniorV3 · Jan 13, 2014

No one has helped me in the last 3 days. It isn't exchange congestion as capped is perfect. Very disappointed in what I am receiving here. http://www.speedtest.net/my-result/i/737118849 . I'm getting fed up and am willing to move to another ISP.

GreatD7007 · Jan 13, 2014

oliverwww said:
No one has helped me in the last 3 days. It isn't exchange congestion as capped is perfect. Very disappointed in what I am receiving here. http://www.speedtest.net/my-result/i/737118849 . I'm getting fed up and am willing to move to another ISP.

Afriman, please help this guy

AfriMan · Jan 13, 2014

PurSpyk!! said:
It shows as being deactivated, so my line should be running at 100%. Steam used to download 1.4-1.6GB per hour, now I am lucky if it downloads 200MB per hour.

At the moment all our IPC's are running very well, contention should be minimal. My own line tests are showing full speeds on downloads - despite the fact that a falling tree severely molested my line

AfriMan · Jan 13, 2014

Qrox said:
At present it says
Shaping Policy: 18.8% Download/ 6.25% P2P

So if I understand that correctly it means that I'm only getting that percentage of my line speed for those tasks?

Also how long does the shaping last, and how is it calculated? (Total downloaded, network usage, etc)
I've only been with Afrihost for about 5 days so I'm not sure how things work around here.

It lasts for as long as demand is excessively high. As demand decreases, we calculate the rate of decrease and how much we can unshape to allow us to always give maximum bandwidth back to clients. We start from the lightest users first, unshaping the heaviest users last - and all the degrees in between

AfriMan · Jan 13, 2014

HermanTheGerman said:
Welcome to the happy little family of AH users, Rytlock. As you've seen already AfriMan will hand out great gifts to all of us since he's a strong believer in everybody should get what they want. Mhm. For sure.
And although there might be some advantages of AH businesss over AH regular, ping surely isn't one of those. Ping is a matter of network, not account. Let's just say AH is on the best backhaul in SA, which is MTN. In my tests I found to have much worse ping on TI. I dunno if AH is the absolute bestest ISP in SA ... but you could be with much worse.
Troublefree since a couple months now.

Correct. I do believe that everyone should get what they want (which includes a pony at some stage of their lives - Gian has already promised me one).

Also the ping thing - agreement

Afrihost - bestest ISP in SA - I dunno .... you cut me deep, you cut me real deep back there

AfriMan · Jan 13, 2014

oliverwww said:
No one has helped me in the last 3 days. It isn't exchange congestion as capped is perfect. Very disappointed in what I am receiving here. http://www.speedtest.net/my-result/i/737118849 . I'm getting fed up and am willing to move to another ISP.

I'm sorry to hear that no-one is helping you.

Can you drop me a PM so I can make sure you get some specific and direct assistance with this?

Paul Hjul · Jan 13, 2014

AfriMan said:
Correct. I do believe that everyone should get what they want (which includes a pony at some stage of their lives - Gian has already promised me one).

Also the ping thing - agreement

Afrihost - bestest ISP in SA - I dunno .... you cut me deep, you cut me real deep back there

be careful with that philosophy

Also you can't have a horse without a hound

In other news you guys might need to send your awesomeness capes to loan to Telkom Internet as they seem to be battling a bit (and I imagine quite a few of you 1Gb capped accounts are in use)

AfriMan · Jan 13, 2014

Paul Hjul said:
be careful with that philosophy

Also you can't have a horse without a hound

In other news you guys might need to send your awesomeness capes to loan to Telkom Internet as they seem to be battling a bit (and I imagine quite a few of you 1Gb capped accounts are in use)

If we're getting an Afri-Canine - I insist on a werewolf #Bitten

Afrihost Uncapped ADSL Feedback (Pt2)

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