Afrihost Uncapped ADSL Feedback (Pt2)

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Razeth said:
Want to move to Afrihost, but a bit sketchy now. Some of my colleagues have also been complaining about speed.
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I think a lot of guys will back me up if I say hold off on this. Give it a month or so and see what happens. AfriHost are a great company to deal with and in the past I would have had zero qualms recommending them. But things have gone downhill fast on the uncapped accounts. The other guys will be able to give you more thoughts on the business and capped accounts. Can't speak for those.
 
vangar316 said:
I think a lot of guys will back me up if I say hold off on this. Give it a month or so and see what happens. AfriHost are a great company to deal with and in the past I would have had zero qualms recommending them. But things have gone downhill fast on the uncapped accounts. The other guys will be able to give you more thoughts on the business and capped accounts. Can't speak for those.
Click to expand...

As I mentioned, we are noting some improvements so things are set to improve going forward.
 
Fudzy said:
I feel sorry for the pre-Mweb abuser migration users of AfriHost. I hope they upgrade or kick off the abusers soon.
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My experience has been worse with Afrihost then with MWEB, that's when you know it's sad!..
 
Afriman, I know it's not easy to just get more IPC, but that's what you have to do. If you're getting more customers that means more usage and more usage means you have to Upgrade your Capacity. Having barely 2 unshaped days in 3 weeks is ridiculous
Shaping on a weekend is just wrong.
 
oliverwww said:
Hi AfriGuy,

I just wanted to ask, why am I being shaped for 15gb so far? My projected usage is 60gb.. On a 4mb uncapped that is nothing! I moved from MWEB because I wanted a better service.. I never got shaped on MWEB 4mbps doing 120gb a month. I'm really not happy, first week and I'm already considering canceling....
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I also canceled my Mweb acc. to come to Afrihost, but now I am not so sure. Did 423gig with mweb last month no throteling.4MB acc.
 
Leatherman said:
I also canceled my Mweb acc. to come to Afrihost, but now I am not so sure. Did 423gig with mweb last month no throteling.
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You should be on business with that usage :whistle:

Anyway, business is the same price as MWEB's normal product is... and you would be guaranteed unshaped
 
Dade Murphy said:
It's been far too long. This shaping is getting ridiculous :mad:

I won't continue to support an ISP that delivers a service like this.

http://www.speedtest.net/my-result/3018115980
Click to expand...

Definitely not shaping that does that :/ PM Afriman and he will sort you out. Also, don't forget about this little button:

CaPTc.jpg


Try it and see if it makes a difference. It can be found in the new clientzone, your tel number...
 
Yeah the tweak my line function doesn't work at all for me, just gives an error. Tried contacting Afrihost about it and was told that the clientzone is in beta so not everything works.

My browsing is really slow and http downloads are around 15kb/s right now. I thought real-time speed is always at 100%?
 
Dade Murphy said:
Yeah the tweak my line function doesn't work at all for me, just gives an error. Tried contacting Afrihost about it and was told that the clientzone is in beta so not everything works.

My browsing is really slow and http downloads are around 15kb/s right now. I thought real-time speed is always at 100%?
Click to expand...

Okay, could you do a tracert to google.co.za please

tracert google.co.za
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and post the results here.
 
AfriGuy said:
If we had to unshape our Home Uncapped accounts the contention for P2P and other resource intensive protocols would simply bring the network to it's knees.
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So legitimate http downloads are resource intensive?

I doubt a 2GB download of SPSS would cripple your network.

The point I was trying to make is; all signs are pointing "right" but you're here - as a paid representative of Afrihost - telling us they point to "wrong" without a stitch of evidence to back it up? Or at least an alternative explanation?
 
Here's my trace route:

1 192.168.1.1 (192.168.1.1) 1.619 ms 1.111 ms 21.633 ms
2 105-236-3-193-esr-lo.mtnbusiness.co.za (105.236.3.193) 6.561 ms 9.566 ms 6.745 ms
3 ipc-recieve-rb-4a.za.mtnbusiness.net (41.181.178.89) 11.281 ms 10.214 ms 9.423 ms
4 rb-dca-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.120) 10.208 ms
rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 11.240 ms 10.301 ms
5 jh-cr-1.za--rb-cr-2.za.mtnns.net (196.44.0.42) 11.605 ms 9.718 ms
jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 9.319 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 8.973 ms 12.240 ms 10.390 ms
7 72.14.194.74 (72.14.194.74) 11.633 ms 14.032 ms 10.626 ms
8 64.233.174.57 (64.233.174.57) 10.849 ms 12.690 ms 13.549 ms
9 jnb01s02-in-f24.1e100.net (74.125.233.88) 12.054 ms 14.237 ms 14.256 ms

Not sure what to make of it but maybe someone can tell me if it good or bad.
 
Zertop said:
Okay, could you do a tracert to google.co.za please.
Click to expand...

Code: 
Tracing route to google.co.za [74.125.136.94]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Billion.400G [10.0.0.2]
  2     9 ms     8 ms     9 ms  105-236-1-193-esr-lo.mtnbusiness.co.za [105.236.1.193]
  3    12 ms    11 ms    11 ms  ipc-recieve-jh-4a.za.mtnbusiness.net [41.181.178.41]
  4    11 ms    10 ms     9 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
  5    12 ms    10 ms    10 ms  jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
  6   202 ms   199 ms   202 ms  am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.141]
  7   193 ms   191 ms   192 ms  core2.ams.net.google.com [195.69.145.100]
  8   187 ms   189 ms   191 ms  209.85.254.90
  9   382 ms   366 ms   341 ms  209.85.253.249
 10   349 ms   350 ms   343 ms  209.85.254.213
 11   195 ms   195 ms   194 ms  216.239.49.28
 12     *        *        *     Request timed out.
 13   210 ms   205 ms   205 ms  ea-in-f94.1e100.net [74.125.136.94]

Trace complete.
 
These business accounts are starting to look more and more like home uncapped accounts. I cannot get more than 100kb/s out of my line on HTTP and P2P downloads. And the connection is going up and down more than a Hillbrow hooker! I really need to have this sorted. My patience with you guys are running extremely thin!

HTTP Download
Capture2_zpsd7dd6507.jpg


P2P Download
Capture_zps7c2fbc70.jpg


tracert
Code: 
Tracing route to www.google.co.za [74.125.136.94]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.254
  2     8 ms     8 ms     8 ms  105-236-3-1-esr-lo.mtnbusiness.co.za [105.236.3.
1]
  3    32 ms    33 ms    35 ms  ipc-recieve-rb-4a.za.mtnbusiness.net [41.181.178
.89]
  4    36 ms    37 ms    38 ms  rb-cr-1.za--rb-dca-1.za-a.mtnns.net [196.44.0.14
6]
  5    26 ms    28 ms    30 ms  jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95
]
  6    52 ms    51 ms    44 ms  qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165
.115]
  7   217 ms   215 ms   218 ms  core2.ams.net.google.com [195.69.145.100]
  8   221 ms   223 ms   223 ms  209.85.254.90
  9   351 ms   350 ms   348 ms  209.85.253.249
 10   372 ms   353 ms   371 ms  209.85.254.213
 11   232 ms   229 ms   236 ms  216.239.49.28
 12     *        *        *     Request timed out.
 13   216 ms   218 ms   228 ms  ea-in-f94.1e100.net [74.125.136.94]

Trace complete.

I am smelling some bs from AfriHost about shaping on the business uncapped accounts. Funny that my line started downloading at full speed after 12am this morning but was slow as **** before 12..

I also cannot seem to get a constant ping. There is huge fluctuations all the time. From 17ms - 100ms - 19ms - 72ms!
 
Last edited:
AfriGuy said:
...

If we had to unshape our Home Uncapped accounts the contention for P2P and other resource intensive protocols would simply bring the network to it's knees.
Click to expand...

Sorry, but this is really starting to sound a bit trite. Nobody can reasonably expect you to wholly unshape home uncapped accounts on all protocols 24/7 - not for what we're paying. However I maintain that, if you need to throttle some people to less than a 5th of their line speed on HTTP downloads FOR WHATEVER REASON, you're running out of capacity in one form or another. It's indefensible.
 
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