Afrihost Uncapped ADSL Feedback (Pt3)

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Chevron said:
That's cheap. Not convenient.



You're forgetting that you still have uncapped to use when not turboing. When the cap runs out you are screwed. I don't consider being screwed convenient.

I use like 250-300gigs a month. 8 gigs would last 5min.



That's the exact scenario that makes turbos were made for.
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I think you are misunderstanding what I am saying. I mean, after having used up all turbocharges and then having to purchase more, rather buy a small cap to use for "turbocharge". It makes me able to spread out the turbocharge more and make it more convenient, especially if I have a million smaller files I want to download at non consecutive times in the month. My issue with turbocharge is that it is in blocks, I don't need it all at once. Most of the downloads I do would finish on my line in 15 min rather than 60, only reason why forced to turbocharge is I would be waiting over two hours for that file.
 
And that's why my work connection is with Mweb, sure it costs the same as AH 4mbps Business, but it never fails me. Always line speed up to 400GB, but we use 130GB a month lol.
 
Johnatan56 said:
Well, calculating the 8GB one, you have to pull 1.1MB/s to achieve 8GB in 120 minutes. You will never achieve this with overheads, so it would be better to get an 8GB capped account. Only 20mbps would benefit from turbocharge.

Edit: Calculations: the cap converted into Meg's divided by minutes then converted into seconds: 8*1024/120/60 = 1.138.
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I did a similar calculation, using 4Mbps as a baseline, and I think I estimated less than 2GB is the theoretical max for one hour. So two hours (which is a R29 topup) would be just under 4GB.

So I guess it does come down to convenience. Most routers will allow you to create multiple profiles or use passthrough to connect to different accounts. So I guess it's a great option for some who may prefer to Turbocharge. Just remember that everyone gets 300 free minutes as well. So if you opt for the extra capped account instead of topping up TC minutes, that a significant amount of unshaped data.
 
milomak said:
so turbocharge means i get an hour of unshaped?

at 2000kB/s that means pulling 6.9GB in an hour

4gb + 4gb = R29 means that you only get 8GB after midnight whereas turbocharge is at any time?

edit - so is each turbocharge for a period of an hour or can i specify how long i want it for? beacuse if i only want a gig download, then it seems to be a waste of the resource.
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You can run as many hours as you have credit for consecutively (so you can run one 3 hour session or 5 hour session) if you have sufficient minutes.
 
AfriMan said:
I did a similar calculation, using 4Mbps as a baseline, and I think I estimated less than 2GB is the theoretical max for one hour. So two hours (which is a R29 topup) would be just under 4GB.

So I guess it does come down to convenience. Most routers will allow you to create multiple profiles or use passthrough to connect to different accounts. So I guess it's a great option for some who may prefer to Turbocharge. Just remember that everyone gets 300 free minutes as well. So if you opt for the extra capped account instead of topping up TC minutes, that a significant amount of unshaped data.
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It's not fair to charge the same turbocharge price across all line speeds.
 
AfriMan said:
Just confirmed with our Accounts team that your refund was processed today, as per our guarantee.
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Thank you Afriman. please let me know when the transfer date of monies are as nothing is in my account as of yet.

regards
 
Well my brother is still with AH and his ADSL line. He is lucky if he has 4mbps 3 days a week and when he phones AH they say his line syncs at 4mbps. I can just hit my head against a wall every time I have heard that. Exchange congestion AH, geesh. At least help him, he does not know what to say to the Telkom Techies. I had a similar issue at work and they put me on a different port on the exchange, problem solved.
 
Simphiwe N (08:18:45) : The line is syncing but the line is syncing on 1527 kbps and the noise levels on the line are bad hence the inconsitent sync. Your sync is on 5 dB which is bad.
Simphiwe N (08:18:55) : The signal level compared to the noise level. A value above 6 dB indicates sufficient signal strength. The higher the signal value, the better. Does the customer have an electric fence? This could cause an increased in noise levels resulting in a reduction of this value.

Serious? Going to blame the electric fence now? Sigh.
 
saa044 said:
Simphiwe N (08:18:45) : The line is syncing but the line is syncing on 1527 kbps and the noise levels on the line are bad hence the inconsitent sync. Your sync is on 5 dB which is bad.
Simphiwe N (08:18:55) : The signal level compared to the noise level. A value above 6 dB indicates sufficient signal strength. The higher the signal value, the better. Does the customer have an electric fence? This could cause an increased in noise levels resulting in a reduction of this value.

Serious? Going to blame the electric fence now? Sigh.
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The electric fence part is a question asked by Telkom to be honest...
And yes, if the Telkom box is somewhere close to the electric fence, if is possible that it will cause interference.
Of course it just points out poorly insulated Telkom's infrastructure is.
 
Hi Afrihost team

We confirmed our line and exchange is capable of 20 mbps ADSL2+ from the TelkomZA rep on mybroadband(I can forward you the messages), he also informed us he can't bump up the speed directly as the line is with afrihost and we need to request this from afrihost.

We then proceeded to request this from afrihost support but they keep on saying 10mbps is the max they can't upgrade it. Now it would seem your system isn't up to date with the new speeds, who can help us or where can we escalate this to as Telkom says yes we can and afrihost says no we cant ?
 
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