Afrihost Uncapped ADSL Feedback (Pt3)

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AfriGenie said:
Okay, now that is definitely worrisome, I want to check on something from my side, can I PM you if I need you to check something for me?
Click to expand...

Fine with me. I'll only be able to check things after about 5 tonight when I get home, but feel free to send PM in the meantime.
 
AfriGenie said:
The actual website only lists the most popular options, if you click the Sign-up Now option, you will be taken to a page where you can select from significantly more Capped options, allowing you to create a Bundle to your own needs.
Click to expand...

I tried looking at that, but whatever I choose a 300GB + 10 Mbit works out more that 899R uncapped, that's why I asked as you stated that there was an option to changed to capped with 300 GB + 10 Mbit for less than 899.
 
Hi

Capped Account

10mb line + 200GB = R758
10mb line + 300GB = R938

And the double data is ending in 30 June, unless you get that R99pm thing
 
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Smokey_sa said:
I tried looking at that, but whatever I choose a 300GB + 10 Mbit works out more that 899R uncapped, that's why I asked as you stated that there was an option to changed to capped with 300 GB + 10 Mbit for less than 899.
Click to expand...

ThEoFuLeS said:
Hi

Capped Account

10mb line + 200GB = R758
10mb line + 300GB = R938

And the double data is ending in 30 June, unless you get that R99pm thing
Click to expand...

Indeed. :)

Although we haven't yet decided if Double Data will continue or not.
 
Hmmmm, ingame was better today but now I've seen I need to download something, activated a TC and it's still just chilling on 0kbps.
 
As an added test I just ran one of the tools on the forum from "Zertop" http://mybroadband.co.za/vb/showthread.php/607090-quot-Is-it-my-Line-quot-Report-Tool

As I was running this test I was talking on teamspeak with nobody else in the channel and had an average of 35% packet loss on teamspeak the whole time.
The test results show that it isn't my line that is at fault.

Zertop's "Is it my Line" Results
Date/Time: Tue May 05 17:36:07 CAT 2015

Basic Report:

Your packet loss was 0%.
Your average ping was 10ms.
Your maximum ping was 14ms.

Looking at your average ping, your line seems to be running perfectly.
It seems that your maximum ping is also good. If there are any issues, they most probably lie with your ISP

Detailed Report:
Code: 
Pinging 155.239.255.250 with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=9ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=12ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=9ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=13ms TTL=63
Reply from 155.239.255.250: bytes=32 time=13ms TTL=63
Reply from 155.239.255.250: bytes=32 time=14ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=11ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63
Reply from 155.239.255.250: bytes=32 time=10ms TTL=63

Ping statistics for 155.239.255.250:
    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 9ms, Maximum = 14ms, Average = 10ms
Click to expand...

EDIT: The ip and port for the gamezone server I am connected to is: 197.84.229.135:9987
 
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Qrox said:
As an added test I just ran one of the tools on the forum from "Zertop" http://mybroadband.co.za/vb/showthread.php/607090-quot-Is-it-my-Line-quot-Report-Tool

As I was running this test I was talking on teamspeak with nobody else in the channel and had an average of 35% packet loss on teamspeak the whole time.
The test results show that it isn't my line that is at fault.



EDIT: The ip and port for the gamezone server I am connected to is: 197.84.229.135:9987
Click to expand...

We've run extensive tests using regular shaped accounts from 2Mbps to 40Mbps and we've seen good performance on gaming with Teamspeak running (but no other services). This is all using Port 9987. Although we don't shape by port generally, we've seen some traffic on non-standard ports shaped, but that wouldn't happen if you are using the standard one.

It may just be that contention is high when you've been testing and that's when our network performs poorly :(
 
Hey Guys

Just be advised we are seeing a drop off in international traffic and we're investigating with MTN. Local seems fine, but international seems pretty slow for a lot of users. Will keep you posted as I receive more info :(
 
AfriMan said:
We've run extensive tests using regular shaped accounts from 2Mbps to 40Mbps and we've seen good performance on gaming with Teamspeak running (but no other services). This is all using Port 9987. Although we don't shape by port generally, we've seen some traffic on non-standard ports shaped, but that wouldn't happen if you are using the standard one.

It may just be that contention is high when you've been testing and that's when our network performs poorly :(
Click to expand...

Still doesn't make any sense. I can consistently get no packet loss on WA, and then I switch back to AH and the packet loss comes back. The frequency of packetloss on AH has been getting higher recently.
Guess I'll just have to start looking for a new ISP.
 
Any issues with Afrihost tonight? My Telkom account works fine.

Getting this on a speed test on a 10MB Capped Account.
Download Speed: 1532 kbps (191.5 KB/sec transfer rate)
Upload Speed: 734 kbps (91.8 KB/sec transfer rate)
Latency: 207 ms
‎2015‎-‎05‎-‎05‎ ‎06‎:‎29‎:‎32‎ ‎PM
 
catman37 said:
Any issues with Afrihost tonight? My Telkom account works fine.

Getting this on a speed test on a 10MB Capped Account.
Download Speed: 1532 kbps (191.5 KB/sec transfer rate)
Upload Speed: 734 kbps (91.8 KB/sec transfer rate)
Latency: 207 ms
‎2015‎-‎05‎-‎05‎ ‎06‎:‎29‎:‎32‎ ‎PM
Click to expand...

We're seeing issues on international throughput this evening :(
 
AfriGuy said:
We're seeing issues on international throughput this evening :(
Click to expand...

Why?

When is it likely to be up?

Can you credit my account for all the timed out junk I am sitting with?

Why not?

Do you accept Monopoly money (Afrihost being, you know, a bit of a Mickey Mouse operation these days)?
 
lupedelupe said:
Why?

When is it likely to be up?

Can you credit my account for all the timed out junk I am sitting with?

Why not?

Do you accept Monopoly money (Afrihost being, you know, a bit of a Mickey Mouse operation these days)?
Click to expand...

I'm afraid I don't have the exact details.
 
Another night of massive ping and packet loss ...... suppose clients can be grateful there is an issue and not the usual "It's fine here by us" lines.
 
Mephisto_Helix said:
Another night of massive ping and packet loss ...... suppose clients can be grateful there is an issue and not the usual "It's fine here by us" lines.
Click to expand...

We can expect that with our network problem regarding international traffic. International is probably going to see higher latency, and less throughput. We're busy trying to find the possible cause, then we'll know more about how to improve our client's experience.
 
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