Afrihost Uncapped ADSL Feedback

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Morning guys

Sorry I've been absent for a few days. Unfortunately even I have my Kryptonite, and I was out of action for a bit :(

I see a few guys posting bad speeds from yesterday, looks to me like mostly from Southern region, is that right? I'm catching up with the team on what might have happened and will get you guys some answers ASAP. Can you confirm areas where this is happening?

Also, getting reports of exchanges falling over in Gardens, Tamboerskloof and Constantia, I'm checking this out to see if these are the same areas where there seem to be problems.

I've got quite a few PM's to work through, I will get through them as quickly as I can :)
 
AfriMan said:
Morning guys

Sorry I've been absent for a few days. Unfortunately even I have my Kryptonite, and I was out of action for a bit :(

I see a few guys posting bad speeds from yesterday, looks to me like mostly from Southern region, is that right? I'm catching up with the team on what might have happened and will get you guys some answers ASAP. Can you confirm areas where this is happening?

Also, getting reports of exchanges falling over in Gardens, Tamboerskloof and Constantia, I'm checking this out to see if these are the same areas where there seem to be problems.

I've got quite a few PM's to work through, I will get through them as quickly as I can :)
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Hi AfriMan, glad you are well and back :)
Port Elizabeth for me was running at 1/5th the normal speed, with latency up and down last night.
 
It sounds like we hit capacity on the Cape Town IPC. This due to us running all uncapped accounts without shaping for the past two weeks or so. We wanted to keep this going as long as possible, but we'll start shaping Consumer Uncapped as lightly as possible to keep Business unshaped for now.

We're still analysing the trends and data we've collected over the last week, to refine our Uncapped shaping policies. Our main concern is delivering as close to this experience as possible, while ensuring that we're never in danger of hitting capacity.

I'll post as soon as I have some info, but for now we'll be shaping Consumer Uncapped as little as possible.
 
PsyWulf said:
See above




Mayhaps the site is not responding now and then
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See above doesn't count, :-) I was wondering how I should word it to make sure that you understood me to mean at that time.
which your second comment covers :-)

.
 
The site was down for a short moment, they made some changes and updates to it.
They also released Bundled Business uncapped packages now.

A wild guess they updated clientzone to include these packages and that was the short outage...
 
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