Afrihost Uncapped ADSL Feedback

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My Adsl connection is dead.

I have done a line fix (using tablet ad wifi hotspot), i have reset the router and even factory reset it.

Still no internet connection. The router is netgear DGN2200, three months old.

How do i know its my router and not my telkom line (with AH) or my account thats acting up?

Can a router konk out after only 3 months?

EDIT:
1Gb AH account no joy either
 
Last edited:
We are investigating authentication problems with MTN. We seem to be getting intermittent failures and only certain clients are affected.

If you can't get online at the moment, hold tight, we're working on this and it's got our full team's attention.

If you are online - please don't disconnect until we know the issue has been neutralised.

Will give you feedback as soon as it's sorted :(
 
AfriMan said:
We are investigating authentication problems with MTN...
Click to expand...

Thanks for the update I was/am one of those unlucky ones and logged a ticket with support via another account but then 10min later got authenticated with my afrihost account now just seems like line is being shaped to the max.
 
Test conducted on 27 March 2013 07:53:00 PM
Download Speed: 129 kbps (16.1 KB/sec transfer rate)
Upload Speed: 260 kbps (32.5 KB/sec transfer rate)
Latency: 306 ms

Still broken in CT area?
 
AfriMan said:
We are investigating authentication problems with MTN. We seem to be getting intermittent failures and only certain clients are affected.

If you can't get online at the moment, hold tight, we're working on this and it's got our full team's attention.

If you are online - please don't disconnect until we know the issue has been neutralised.

Will give you feedback as soon as it's sorted :(
Click to expand...

Sigh,

And here I was on the verge of cancelling a trip to Durbs tomorrow to go ring some Incredible Corruptions clerk's bell for selling me a sh|tty router and wrote AfriMan a giant SOS PM explaining everything I've tried so far (which failed to send first time so I had to write it all again, on my cellphone.....) and just before sending a thread update pings in telling me it was an authentication error....

I really need a second separate account of some sort to test this issue in future... whats the details for that telkom adsl account that just lets you test the connection where you can only browse their website?
 
My Afrihost connection died about 6pm - red light on router

Changed back to MWEB settings - connected perfectly - using this connection now

Tried Afrihost twice in the last 2 hours - still no connection

Century City, Cape Town
 
AfriMan said:
We are investigating authentication problems with MTN. We seem to be getting intermittent failures and only certain clients are affected.

If you can't get online at the moment, hold tight, we're working on this and it's got our full team's attention.

If you are online - please don't disconnect until we know the issue has been neutralised.

Will give you feedback as soon as it's sorted :(
Click to expand...

The IPC in Cape Town is down, and traffic is re-routing via Johannesburg now.

Tracing route to afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 5 ms 5 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 266 ms 267 ms * ipc-recieve-jh-1a.za.mtnbusiness.net [41.181.178.5]
4 270 ms 275 ms * qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 289 ms 272 ms 273 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 * 275 ms 274 ms jh-cr-2.za--jh-dca-2.za-a.mtnns.net [196.44.0.224]
7 273 ms 273 ms 272 ms 196.44.31.99
8 275 ms * * 196.30.1.53
9 265 ms 265 ms 264 ms tengigabitethernet9-1.gw20.jnb6.za.mtnbusiness.net [196.31.220.25]
10 263 ms 264 ms 263 ms tengigabitethernet5-1.hr15.jnb6.za.mtnbusiness.net [196.31.63.198]
11 277 ms 276 ms 276 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
 
Dion Disco said:
My Afrihost connection died about 6pm - red light on router

Changed back to MWEB settings - connected perfectly - using this connection now

Tried Afrihost twice in the last 2 hours - still no connection

Century City, Cape Town
Click to expand...

This^

I don't have a second fallback account with anyone, if AH is down I'm in the dark hoping my 8ta-data sim still has some data on it.
Is there an ISP other than AH that also gives you a free 1Gb or something (other than FNB, I dont have an account, Steve)
 
Bufamotis said:
This^

I don't have a second fallback account with anyone, if AH is down I'm in the dark hoping my 8ta-data sim still has some data on it.
Is there an ISP other than AH that also gives you a free 1Gb or something (other than FNB, I dont have an account, Steve)
Click to expand...

Buy some Axxess Prepaid gigs, I think it's R29/GB.
 
Bufamotis said:
Sigh,

And here I was on the verge of cancelling a trip to Durbs tomorrow to go ring some Incredible Corruptions clerk's bell for selling me a sh|tty router and wrote AfriMan a giant SOS PM explaining everything I've tried so far (which failed to send first time so I had to write it all again, on my cellphone.....) and just before sending a thread update pings in telling me it was an authentication error....

I really need a second separate account of some sort to test this issue in future... whats the details for that telkom adsl account that just lets you test the connection where you can only browse their website?
Click to expand...

You can connect to guest@telkomadsl (password guest) You can also run speedtests on saix.net
 
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