Afrihost Uncapped ADSL Feedback

Status
Not open for further replies.
Looks like there might be an IPC issue in Cape Town again. Our guys are investigating. Will update you guys as soon as I have some info. People in the region will experience very slow throughput and latency until we find the issue or reroute traffic to JHB.
 
@ AfriMan - Same Here - Fourways - Authentication Failure - Big Red Light On My Router - :mad:
 
let me post this in the right forum section.....

Test conducted on 27 March 2013 20:10
Download Speed: 55 kbps (6.9 KB/sec transfer rate)
Upload Speed: 194 kbps (24.3 KB/sec transfer rate)
Latency: 582 ms
 
It looks there is another Telkom issue affecting Cape Town IPC. Reports were getting is that other ISPs with IPC in CT are also down. We're waiting for an update from Telkom to decide whether we need to reroute traffic, we'll update affected clients as soon as we have more info.

Sincerely sorry about this, so far it seems to be the same issue which brought the IPC down earlier today. We hope we can have it sorted out in as short a time as possible (or shorter)
 
Its like the Internet Elves are sabotaging AH..

My router light is still green but windows reports no internet, cell also gets no internet when connected via wifi.

Too afraid to try different account settings as that would require disconnecting
 
So what's going on here?

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms router [172.25.160.1]
2 74 ms 75 ms 73 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.4.193]
3 200 ms 97 ms 94 ms ipc-recieve-jh-2a.za.mtnbusiness.net [41.181.178.17]
4 66 ms 61 ms 59 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 90 ms 84 ms 80 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 263 ms 261 ms 253 ms ls-pr-1.uk--ls-cr-2.uk-a.mtn.net [209.212.111.201]
7 289 ms 306 ms 315 ms 195.66.224.125
8 270 ms 263 ms 270 ms 209.85.240.61
9 260 ms 265 ms 256 ms 209.85.253.90
10 253 ms 278 ms 268 ms 209.85.240.28
11 253 ms 260 ms 270 ms 216.239.49.36
12 * * * Request timed out.
13 211 ms 214 ms 215 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.
Click to expand...

EDIT: nm. I see IPC is borked again.
 
Last edited:
Traffic is being rerouted via alternative routes, mostly to JHB, and we're hoping that ADSL service will remain normal. We are shaping traffic to ensure that capacity is not overloaded with the additional demand on those routes, so torrents and downloads will probably be slower across the board. As soon as we have word from Telkom on when the IPC will be restored, we'll post more updates.
 
ClintonExsteen said:
let me post this in the right forum section.....

Test conducted on 27 March 2013 20:10
Download Speed: 55 kbps (6.9 KB/sec transfer rate)
Upload Speed: 194 kbps (24.3 KB/sec transfer rate)
Latency: 582 ms
Click to expand...

Latency better but throughput still horrid...

Test conducted on 27 March 2013 21:34
Download Speed: 282 kbps (35.3 KB/sec transfer rate)
Upload Speed: 397 kbps (49.6 KB/sec transfer rate)
Latency: 218 ms
 
AfriMan said:
Traffic is being rerouted via alternative routes, mostly to JHB, and we're hoping that ADSL service will remain normal. We are shaping traffic to ensure that capacity is not overloaded with the additional demand on those routes, so torrents and downloads will probably be slower across the board. As soon as we have word from Telkom on when the IPC will be restored, we'll post more updates.
Click to expand...

So I know this is an unfair question to you guys (AH), but is this going to be a recurring thing? What is Telkom communicating to AH, because ultimately it affects the ISP and their customers. Either they are really unlucky with regards to equipment or they are doing things wrong.
 
Can't even maintain a 650kb/s stream - on a 10mb line - in Jo'burg thanks to the diverted Cape Town traffic. :(

I think we've had more abysmal failures of DSL in the last 5 months than in the preceding 5 years combined.
 
Durban:
Test conducted on 3/27/2013 10:00:05 PM

Download Speed: 247 kbps (30.9 KB/sec transfer rate)
Upload Speed: 199 kbps (24.9 KB/sec transfer rate)
Latency: 215 ms
 
kripstoe said:
So I know this is an unfair question to you guys (AH), but is this going to be a recurring thing? What is Telkom communicating to AH, because ultimately it affects the ISP and their customers. Either they are really unlucky with regards to equipment or they are doing things wrong.
Click to expand...

As far as I know it's something hardware related failing on their side, so may not even be the IPC cards themselves. I do know that it is most likely the same issue that occurred this morning so I am pretty sure the MTN people are right up their noses to get it properly fixed.
 
HapticSimian said:
Can't even maintain a 650kb/s stream - on a 10mb line - in Jo'burg thanks to the diverted Cape Town traffic. :(

I think we've had more abysmal failures of DSL in the last 5 months than in the preceding 5 years combined.
Click to expand...

We've definitely had our fair share of challenges recently. With all this character building, I must be close to sainthood now ... ;)
 
ogchucky said:
Durban:
Test conducted on 3/27/2013 10:00:05 PM

Download Speed: 247 kbps (30.9 KB/sec transfer rate)
Upload Speed: 199 kbps (24.9 KB/sec transfer rate)
Latency: 215 ms
Click to expand...

Not sure that any traffic is being routed to Durban - is this a test on a local server or international?
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X